The most useless fabric shop in the world

Everyone in Australia knows exactly which shop I'm talking about...

I drove to Spotlight today to pick up some water soluble stabiliser so that I could do a bit more crazy stitching. I have a project in mind that I'm going to make, but it just won't work without using stabiliser, and I don't have enough in the stash.

I'm apologising in advance for the excruciatingly bad grammar but I'm too angry to add any!

I arrive at the haberdashery counter and take a number and wait......

15 year old girl calls my number
I ask for water soluble stabiliser
She asks me to repeat what I want
I ask for water soluble stabiliser
She says she doesn't know what it is.... and asks how to pronounce it
WATER SOLUBLE STABILISER
She asks the other 15 year old girl behind the counter and she has no clue either
She then says that they probably don't stock it
I say I bought some here less than 2 weeks ago, so you do stock it
She says I should try the dress counter
I say I bought it at the haberdashery counter less than 2 weeks ago, and tell her to ask a supervisor
She finds and asks a supervisor who also has no clue....
They then proceed to tell me that I should just come back during the week when the full timers are working, because they'll know what I'm talking about!

WHAT THE????

Can somebody please (pretty please) open a proper fabric / haberdashery shop in the Western suburbs? I promise I'll be your best customer.