“Come Monday…” is a
weekly series that will involve a review of, or commentary about, websites, movies, documentaries, television
shows, sports, music, and whatever else may tickle my fancy at the time. Be assured that these reviews will be
generally positive, as in accordance to the Jimmy Buffett song “Come
Monday.” This is subject to change,
however. In fact, I would be most
derelict in my duties to neglect going on a rant every once in a while. For rants promote change, and change can be
good—right? Therefore, since good is
generally considered as being a positive force in 99.3% of the parallel
universes that I am aware of, even a rant could be considered as being
something positive, and a genuine hissy-fit would be even better (so I’m told).
NOTE: Since this is basically a promised update
of a previous review, it seemed prudent to start with the original, which was
first published on April 26, 2010. Next
will come the exchanged emails, which will be edited to offer some protection
for both the innocent and the guilty, and then I will offer some observations.
Last
week, I received a very nice email from an associate of [Digeus], who was
asking me to post something about their [registry cleaner], with the promise of
receiving a full version for free if I did so.
Since I had already decided to forego posting about every new episode of
[Treme], I had an opening in the schedule.
So, I emailed her back, and promised to post a review of their product
in the upcoming Come Monday…, which is this one (for you folks keeping
score at home). Along with saying that I
would download their free version and be checking it out while waiting for her
reply, I also asked her some rather journalistic-like questions, such as how
their product stacked-up against [CCleaner], which I have been using, as well as
what difference there was between their free version and the fully functional
one.
Yes,
as a matter of fact, I actually can be rather journalistic-like at times. For I have seen a few editions of the [Wall Street Journal] here and there in my time, and that is good enough as a
qualification in my book.
Well,
after I did not hear back from her as soon as I thought I should, I went ahead
and downloaded the free version. Now, I
have made it quite clear that I consider myself to be as technically-challenged
as anyone can be. Therefore, it should not
come as any shock to your system that there was a fair amount of apprehension
involved, but after not finding any negative reports on the product, I fired it
up.
Whoa,
the first scan only took a few minutes to complete, and it said that I had
3,346 registry errors. Since it has been
taking a good 10 minutes to reboot at times with a computer that is supposed to
be really fast, I thought I had finally “found” something that could cut that
reboot time down to mere seconds, which is the way it was when I first got it. In fact, I was entertaining a fantasy of
having to make sure all fingers and toes were safely out of the way between the
time when the message on the screen flashed Shutting down… and Welcome.
Of
course, in order to make that fantasy a reality, I had to get rid of all of
those registry errors, and it was right about then when I discovered the
difference between the free version and the fully functional one. For the free version will only fix 5 errors
at a time, and I later discovered that there is little that can be done to
limit each scan. In other words, one
must do another relatively full scan before another 5 errors can be fixed.
Yes,
I should have just left well enough alone as soon as I saw that only 5 errors could
be fixed at a time, but I am evidently genetically incapable of letting
something go unfixed once I discover a potential problem. Well, I suppose I should take that back. For after TEN STRAIGHT HOURS of rescanning
(with a liberal amount of breaks mixed-in, in accordance to the most recent
collective bargaining agreement that I am sworn to uphold), I finally had to
slink off to bed with a little over 1,000 errors left unfixed, and it still
taking FOREVER AND A DAY to reboot.
SOOOO,
I don’t know what to conclude about the [Digeus Registry Cleaner]. For those errors remain unfixed, it still
takes forever and a day to reboot most of the time, and I still haven’t heard a
peep out of the lady who first emailed me.
If I ever do hear back from her or someone else from the company, I will
add an update to this review. Until
then, download and use this product at your own risk, and considering the
amount of customer service I have received so far…
From Me (4/26/2010): You can view the
review that I posted of your product [here]. I am sorry that it sounds so negative, and I
would be happy to add an update if I ever hear from you again.
From Stacey
(4/26/2010):
Dear Jerry, Thank you for placing the link to the Registry Cleaner. In order to get a registration code please
send me a verification code from About dialog of the Registry Cleaner. To get a Verification code please run Digeus
Registry Cleaner, go to about dialog and copy Verification code from that. Then send it to me. Looking forward to hearing from you.
From Me (4/27/2010): Verification Code:
xxxxxxxxxxxx
From Julia
(9/12/2010):
Dear fishhawk, May I ask you to place the link below to our Screen Capture
Software 3.7.33287 anywhere on your blog?
If you agree, please send me the link where you placed the link and I will provide you a copy of SnapIt for free. Here is a brief information about our product:
SnapIt Screen Capture 3.7
SnapIt is easy to use screen capture software which allows you to easily capture anything on the screen including windows, menus, full screen, rectangular regions, web pages and take shots of moving images.
It is a very convenient tool for bloggers. When you write posts on your blog you need to capture and crop images from different sources - this tool is for you.
- Supports hotkeys, auto-saving, clipboard
- Automatically copies screenshots to the clipboard
- Tracks capture history, auto-saves captured images
- Saves files in BMP, GIF, JPEG, PNG and TIFF formats
- Auto-names captured images
Here is the link:
<a href="http://www.digeus.com/products/snapit/snapit_screen_capture_3_5.html">Screen Capture Software</a>
You may place this link alone without description or on existing post or create new post with a short description (language and text is up to you)
Feel free to get information about product here: http://www.digeus.com/products/snapit/snapit_screen_capture_3_5.html
P.S. Don't change text in the link. It should be "Screen Capture Software".
If you agree, please send me the link where you placed the link and I will provide you a copy of SnapIt for free. Here is a brief information about our product:
SnapIt Screen Capture 3.7
SnapIt is easy to use screen capture software which allows you to easily capture anything on the screen including windows, menus, full screen, rectangular regions, web pages and take shots of moving images.
It is a very convenient tool for bloggers. When you write posts on your blog you need to capture and crop images from different sources - this tool is for you.
- Supports hotkeys, auto-saving, clipboard
- Automatically copies screenshots to the clipboard
- Tracks capture history, auto-saves captured images
- Saves files in BMP, GIF, JPEG, PNG and TIFF formats
- Auto-names captured images
Here is the link:
<a href="http://www.digeus.com/products/snapit/snapit_screen_capture_3_5.html">Screen Capture Software</a>
You may place this link alone without description or on existing post or create new post with a short description (language and text is up to you)
Feel free to get information about product here: http://www.digeus.com/products/snapit/snapit_screen_capture_3_5.html
P.S. Don't change text in the link. It should be "Screen Capture Software".
From Me (9/12/2010): No, I would rather
not.
From Alise
(9/12/2010):
Dear Jerry, I would be honored if you’d take the time to review our product on
your blog. In exchange for an unbiased
review, We will provide a copy of the product for free! We will also place link to your review from
our product's page with your logo. The
review may be written in any language you want, min 100 words. You are free to
get photos and sample description from our site:
If
you use Facebook, Twitter, Digg or MySpace, please add this tool to your
bookmarks. The button for adding to
bookmarks is located here:
Here
is a brief information about our product:
Digeus
System Optimizer 8.2
Digeus
System Optimizer is the smartest way to solve computer problems and protect
your valuable data. This easy-to-use software helps you eliminate system
crashed, prevent computer problems, and restore your system to a healthy state. Here is a list of tools included in suite:
*
Digeus Data Encryptor
*
Digeus Disk Space Analyzer
*
Digeus Drivers and Programs
*
Digeus Duplicate Files Finder
*
Digeus Icon Manager
*
Digeus IE Manager
*
Digeus Junk Files Cleaner
*
Digeus Memory Cleaner
*
Digeus Multimedia Settings Tweaker
*
Digeus Optimization Wizard
*
Digeus Privacy Protection
*
Digeus Process Manager
*
Digeus Registry Cleaner
*
Digeus Registry Defragmenter
*
Digeus Repair System Settings
*
Digeus Service Manager
*
Digeus File Shredder
*
Digeus Smart Uninstaller
*
Digeus Startup Manager
*
Digeus System Customization
*
Digeus System Info
*
Digeus System Security Tweaker
*
Digeus System Speed Optimizer
*
Digeus Unnecessary Files Cleaner
Download
and install System Optimizer 8.2:
Learn
more what is included in System Optimizer 8.2:
Looking
forward to hearing from you.
From Me
(9/13/2010): This
is a joke--right? For I never received the code that was needed to unlock
the features on the Digeus Registry Cleaner 5.4.316065 that I published a
review of a few month ago, and after all of this time, I don't want one.
So, in answer to your request, I would not want to publish a review of anymore
of your products. Just in case you are curious, the one I dealt with the
last time was Stacey, with the first email coming on April 18, 2010.
From Alise
(9/13/2010):
Dear Jerry, Please mention in your blog
about a giveaway for your readers if they also create a review in any blog/forum/twitter/facebook,
etc, and contact me with link to the review,
I
will issue a reg code and name for them.
Here
is your registration information:
Registration
name: Jerry Beuterbaugh
Registration
code: xxxx-xxxx-xxxx
Please
enter this information in [Help]->[Registration] dialog of the program. We recommend you to copy-paste registration
code as sometimes people may confuse characters '0' (zero) with 'O' (Orange),
etc.
Please
note, you don't have to download or reinstall this product again. This license releases all restrictions. If you have any questions about our products,
don't hesitate to ask them.
From Me (9/14/2010): Well, your reply
here certainly confirms that your company must be a joke. For you
completely ignored what I told you about my last encounter with you-all.
Please take me off of your list.
From Isabella
(12/26/2010):
Dear Jerry Beuterbaugh, Thank you for your review! It is great. Please mention in your blog about a giveaway
for your readers if they also create a review in any
blog/forum/twitter/facebook, etc, and contact me with link to the review, I
will issue a reg code and name for them.
Here
is your registration information:
Registration
name: Jerry Beuterbaugh
Registration
code: xxxx-xxxx-xxxx
Please
enter this information in [Help]->[Registration] dialog of the program. We recommend you to copy-paste registration
code as sometimes people may confuse characters '0' (zero) with 'O' (Orange),
etc. Please note, you don't have to
download or reinstall this product again.
This
license releases all restrictions. If
you have any questions about our products, don't hesitate to ask them.
From
Jennifer (8/28/2011): Dear Jerry, May I ask you to again to evaluate our new
product named JCopia on your blog in exchange for the free copy of the product
for you ? Last time you helped us very much and we decided to contact you again. You may create a short review in any language
you want, on any your blog/forum, or just place the link below anywhere on your
blog. If you use Facebook (you are welcome to become my friend, my page is http://www.facebook.com/
The
link : <a href="http://jiteco.com/
Here
is a brief information about our product:
JCopia
4.7.0
Have
you ever thought how to download video and audio from flash players on internet
sites like Youtube, Google Video, MySpace, DailyMotion, Metacafe, Break,
Blog sites of your friends with embedded audio and video content and so
on? So, JCopia does it all. It captures
flash video / audio / stream from any website to your computer as files. Just
play your media online and watch as JCopia saves any clip / music / movie
to your computer.
JCopia
detects and begins to download any clip, video, music, radio stream, video
stream, Flash game or presentation that is played in your browser. Increase your
video and audio collection with JCopia now!
It is a very convenient tool for collections video and audio files on
disk.
Download
and install JCopia 4.7.0:
Learn
more what is included in JCopia 4.7.0:
Feel
free to include a link to you article:
<a
href="http://jiteco.com/
Feel
free to learn more about JCopia from video on youtube:
Looking
forward to hearing from you.
From Me (8/29/2011): No, I don't think
so, and I can't believe that you consider what I did last time as being
helpful. For it was a fairly negative review. Are you going with
the modern attitude of, "Any publicity is good publicity," or is it
that you never actually read what I wrote before?
From Deborah
(11/17/2011):
Dear Jerry, It is again me :) Remember me ? Last time you promoted our
product for license. I hope you received it and enjoy the product. This time I want to offer you to promote our
new product called Riviera for Skype. It is a Skype call recorder. In exchange for promotion you will receive a
full copy of the product. You need to
create a short post with a few sentences about Riviera for Skype (like I wrote
below) and include this back link:
<a
href="http://www.jiteco.com/
Riviera
for Skype is a Skype call recorder. It automatically records Skype calls and
conversations to MP3 files. Very
convenient for recording interviews, tech talks, conferences, audio casts, pod
casts for learning later, etc.
You
may get more food for thought from Riviera for Skype home page: http://www.jiteco.com/skype_
Here
is a link to download Riviera for Skype : http://www.jiteco.com/
And
don't forget to add me to Facebook friends. My Facebook page: http://www.facebook.com/
If
you are not interested, please ignore this email.
From Me
(11/17/2011):
I am sorry, I do not remember you. I do remember dealing with Stacey, Alise,
Isabella and Jennifer before, and if your records were even close to accurate,
I do not believe that you would want to remember me. For the only review
I have published about a Digeus product stopped just short of not recommending
it for use--let alone purchase, and I have tried to make it quite clear to
everyone associated with your company since that I was not interested in doing
another review because of having no confidence in the quality of your customer
service. After all, if it is apparently impossible to document the case of
an unhappy reviewer, what can an unhappy customer expect? Please
understand that I am not blaming you for this gross incompetence, but if you
really are a Senior Public Relations Specialist, I would highly recommend you
doing what you can to make some very necessary changes.
From Deborah
(11/17/2011):
Dear Jerry, I am so sorry for my previous colleagues. How can I fix the problem
with you? What kind of licensed you didn't receive last time? I will solve it.
From Me
(11/18/2011):
I suppose the easiest way to explain it to you, is to provide a link to the original
review. In any event, I still wouldn't want to publish another
review. Besides, I don't use Skype, nor have a camera set-up to do
so. So, I wouldn't be a good pick, anyway.
http://
http://
From Deborah
(11/18/2011):
Dear Jerry, Here is your license for Registry Cleaner. No comments what you
wrote in review. It is a disease. Incurable. According to your logic - don't
start computer until you know know how it works.
Registration
name: Jerry Beuterbaugh
Registration
code: xxxx-xxxx-xxxx
From Me
(11/18/2011): Yes,
you should go far in customer service.
From Deborah
(11/19/2011):
Dear Fishhawk, We would like to promote
our Skype Call Recorder on your blog. Its name is Riviera for Skype. In exchange for promotion you will receive a
full copy of the product. You need to
create a short post with a few sentences about Riviera for Skype (like I wrote
below) and include this back link:
<a href="http://www.jiteco.com/skype_call_recorder.html">Skype Call Recorder</a>
Riviera for Skype is a Skype call recorder. It automatically records Skype calls and conversations to MP3 files. Very convenient for recording interviews, tech talks, conferences, audio casts, pod casts for learning later, etc. You may get more food for thought from Riviera for Skype 3.6.30475 home page: http://www.jiteco.com/skype_call_recorder.html
Here is a link to download Riviera for Skype 3.6.30475: http://www.jiteco.com/download/riviera/riviera.exe
If you are not interested, please ignore this email.
<a href="http://www.jiteco.com/skype_call_recorder.html">Skype Call Recorder</a>
Riviera for Skype is a Skype call recorder. It automatically records Skype calls and conversations to MP3 files. Very convenient for recording interviews, tech talks, conferences, audio casts, pod casts for learning later, etc. You may get more food for thought from Riviera for Skype 3.6.30475 home page: http://www.jiteco.com/skype_call_recorder.html
Here is a link to download Riviera for Skype 3.6.30475: http://www.jiteco.com/download/riviera/riviera.exe
If you are not interested, please ignore this email.
From Me
(11/21/2011):
Here is a link to what I just published.
http://
http://
From Deborah
(11/21/2011):
Dear Jerry, Thank you for your desire to create a review. Please send me the link to your review as
soon as you create it. Here is your
registration information:
Registration
name: Jerry Beuterbaugh
Registration
code: xxxx-xxxx-xxxx
Please
enter this information in [Help]->[Registration] dialog of the program. We recommend you to copy-paste registration
code as sometimes people may confuse characters '0' (zero) with 'O' (Orange),
etc.
Please
note, you don't have to download or reinstall this product again.
This
license releases all restrictions. If
you have any questions about our products, don't hesitate to ask them.
In
regards to Deborah’s shot about having to know how something works before
trying it, this is not really a bad idea at all—especially when it comes to
registry cleaners. For I have read some
horror stories about bad registry cleaners deleting essential files that
required a reinstall of some programs in order to make them usable again.
Needless to say (I hope), I do not need to know just exactly how something works before I will try it, but it would be helpful to give reviewers a fully-functional product to try. For how is one supposed to give an informed opinion on how somethings works until they are able to actually use it?
Alas,
far too many companies have embraced the philosophy of, “Whatever we make, some
idiot will buy it, and if they become unhappy, there are many more idiots out
there.” This appears to be especially
true in cyberspace, and there appears to be no question about it when it comes
to Digeus, Jiteco or whatever they go to call themselves next.
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