Scratch N' Hope

I was in a store last week buying milk. The woman in front of me had about a dozen plastic envelopes and the clerk had a stack of lottery tickets she had processed on the desk. Winner, loser, free play, ten bucks, play again, loser, rinse repeat. The lady stood patiently as it was tallied. $238 was her take. She said it was a good week.

She then started reciting what she needed for her next haul; and don't forget those scratch tickets! She placed each ticket into its corresponding labeled envelope, paid her money, and she was on her way. I wonder what would happen to these people if they ever won the big one. Would they retire from their career of buying lottery tickets? 

Motivating factors 

This has happened before; perhaps it's happened to you. You just want to get your stuff and get home but I was fascinated by this woman. What was her motivation? She can't be up after all the weeks or months or even years she's been doing it, so she is spending money to lose money to spend more. That makes perfect sense. 

On my first trip to Vegas, the two guys behind me on the flight were calculating how much they were willing to lose. They knew it was doubtful they'd be coming home with more money than they went down with but they seemed okay with it. A buddy once remarked on the shuttle driver's comments on his first trip there who said; "Welcome to Vegas, folks. Please keep in mind this city was not built on the backs of winners." 

I've been there twice, both on business trips, and I've spent about $50 on blackjack. My short-lived Vegas career has me up about $450. One night, I hit a bit of a lucky streak. My two buddies kept saying I should keep going. I grabbed my chips, stood up, and walked away. You might win some but the house will eventually beat you. Breakfast on me in the morning and let's go home. 

Gambling on real life

How often do we go for that gig that may be a bit out of reach; ask that woman for a date who may say no; sell the house and move to a new town where we know no one for a chance at a new venture?

We know as we board the plane that we won't be playing Phil Ivey in the World Series of Poker final at the Bellagio but we go anyway. The woman in the store knows her odds and keeps playing. Is it lunacy or hope? Is it the thrill of the chance or the chase of a dream? It does bring up one important question.

How often do we place that bet on ourselves?

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Burning Bridges

We've heard it since we were kids. It's sage advice, but not always possible in the heat of the moment. I'll tell you a quick story of when I could have burned a bridge, chose not to, and it changed my life completely. 

Over twenty years ago, I was working in an organization going through significant employee reductions. The day came when the envelope was slid toward me on the desk and I was walking to my car with eight years of my career in a box under my arm. 

Life Isn't Fair

I was hurt and angry. I could have called them every name imaginable. My choice was to take a deep breath, force my chin up, and move on with my life. It was incredibly difficult. Three years later, the company called me back and I was there for another seven. 

That original decision not to burn that bridge, propelled me into other opportunities. Most of the other people who were gassed that day, burned the bridge and the river it was on and never worked in the industry again. 

 Lessons Learned

Sometimes we get the short end of the stick and that sucks. But I learned from that experience and many since; if you are a good person and you don't stab people in the back, it will pay back huge dividends. 

I'm working on a project right now that requires me to call numerous people I once worked with, partnered with, did projects with, and I am happy to report they're taking my call. I'm not suggesting every call turns into millions nor am I saying that it's enough to move this project forward on its own.

Your Character Precedes You 

If I had been a complete jerk and burned bridges along the way, those calls would have gone unanswered. Our reputation goes farther than we even know. 

If you're human with people, respect their time, and ask for their advice, you will be surprised what happens. They will help, they will suggest ideas, and they will make other introductions for you. 

If we burn bridges, we better be prepared to do a lot of swimming.

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2014 – Year in Reflection

Ideas shared. Friends reunited. Challenges beaten. Dreams sought. Jobs lost.
Opportunities found. Laughs enjoyed. Money earned. Chances missed.

Surprises given. Love lost. Adventures embarked. Doors opened. Balance restored.
Joy experienced. Collaboration realized. Freedom relished. Fulfillment renewed.

Sadness endured. Families respected. Success appreciated. Faith challenged.
Passion treasured. Love reunited. Memories generated. Pain suffered.

Setbacks sustained. Many remembered. History created. Lessons engaged.
Hope rejuvenated. Trust earned. Friends united. Life lived. You advanced.

Here’s to more in 2015!
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Kneale Mann | People + Priority = Profit

haciendofotos

Do You Dress for Success?

Someone asked me recently for my thoughts about provocative attire at work. And it led to a conversation about dress codes in general.

You don’t expect the plumber to show up in a suit and tie while you wouldn't see the CEO attend the board meeting in a bikini. Some organizations have a stated dress code while others have a more unwritten guideline. Casual Fridays in one sector may be leather loafers and cashmere sweaters while in another industry it could mean shorts and t-shirts.

Some educational institutions have dress codes which require students to wear a uniform. This may seem a bit strict for some but have a look around the board room of a financial company and count the white shirts and navy slacks.

Your brain, experience, creativity, imagination and passion are much more important than your attire in my opinion but some may disagree so we should take a moment and read the room.

I wish you success no matter the uniform.

Kneale Mann

image credit: guardian.co.uk

What Would They Do?

Garbage day is Fridays in my neighborhood. The city rotates recycling weeks between paper/cardboard and cans/plastic and every second week they take perishable items in a green bin. When there is a holiday, pickup moves to Saturday. Your place may have a similar schedule.

According to the schedule, last Friday was a regular pickup day but with the Holidays I was all messed up on whether that affected the schedule. I looked at the other houses and no one had garbage at the end of their driveway. I had to make a decision before heading to my meeting. Was it garbage day or not?

Ignoring Our Gut

I thought I had misread the schedule or missed an announcement. If everyone else had waited to put out their garbage, maybe it was a holiday schedule. I checked the city website again. It didn’t look like a holiday week. I looked outside again – nothing. I decided to go with the schedule and put out the garbage.

We sometimes make decisions based on the behavior of others. It may be a stretch to compare garbage day to business strategy but there is a correlation. In my case, I was looking for others to make my decision and we often do it in the enterprise. Leadership is hard work. Sometimes we allow outside factors influence us more than our intuition.

Price Tag Wins

Seth Godin calls it a race to the bottom. Providing great products and services becomes less important than increasing market share and no one knows who's following whom anymore. In our quest not to be wrong, we miss opportunities.

By the way, the plastic and cans were collected. For the first time I can remember, I was first on the block to put my trash at the curb. Instead of trusting my own decision, I made a conclusion from an assumption.

That never happens in business, right?  

Kneale Mann

image credit: ctv

Procrastination: The Business Strategy

I posted this list last year. Christmas is a month away.
Do any of these sound familiar?

• We want to make some changes, but we’ll talk about it after Christmas.

• Let’s reconvene after the Holidays.

• There’s no way we can get to that until the New Year.

• I doubt we’ll have time to give that much thought until January

• There are too many distractions this time of year.

• That is a great idea. Let’s table it for the first quarter.

• Let’s wait. It’s crazy right now and the Holidays are coming up.

• There’s no time to deal with that at this time of year.

• We don’t look at any new business in December.

• We're too busy for that now.

• How about we wait until we can have a good look at this after the break.

• Nothing happens this time of year.

• We can’t handle new business opportunities until after Christmas.

Is there an opportunity for you to get to it now?

Kneale Mann

image credit: simplyzesty | original: dec 2010

Can It Wait Until January?

This is a interesting time of year. The parties are starting to happen, people are distracted by shopping lists and family commitments. And yes, there is more to life than work. But it's almost as if some have decided to let the clock run out on 2010.


It's that time of year when you hear some familiar phrases...

• We want to make some changes, but we’ll talk about it after Christmas.

• Let’s reconvene after the Holidays.

• There’s no way we can get to that until the New Year.

• I doubt we’ll have time to give that much thought until January

• There are too many distractions this time of year.

• That is a great idea. Let’s table it for the first quarter.

• Let’s wait. It’s crazy right now and the Holidays are coming up.

• There’s no time to deal with that right now.

• We don’t look at any new business in December.

• How about we wait until we can have a good look at this after the break.

• Nothing happens this time of year.

• We can’t handle new business opportunities until after Christmas.

Is there an opportunity for you to get to it now?

knealemann | email


image credit: upstart