Wash Your Hands

There are products, sales, marketing, people, share price, competition and many other factors that keep business people up at night. In the documentary "The Corporation", producers examined the modern-day company. They evaluated its behaviour towards society and the world at large as a psychiatrist might evaluate an ordinary person.

They concluded if the corporation was human, her ultimate goal would be to make money above all else. If that is the sole purpose of your company, be nervous. Fiscal health is imperative but without strong internal customer service, it will be a struggle.

If you don’t treat people well, they won't stick around, or worse they may stay and have a hand in your demise. Treat them right with strong and fair leadership and those profits will actually increase. We all share an inherent human need to belong.

That doesn't stop when entering the work area.
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Compassionate Leadership

The sugar buzz from the Holidays may not have worn off yet but it is almost back to business. To many, this will be the toughest stretch of the year. Shortbread cookies and turkey comas are replaced by a look at a few months of work before the Spring or Summer breaks. To many, the cold reality of winter can seep into the consciousness.

So it's soon back to products, sales, marketing, people, share price, competition and many other factors that keep us up at night. As the 10 year anniversary comes up, a look back at the documentary The Corporation which examined the modern-day company. They evaluated its behaviour as a psychiatrist might evaluate you and me.

The Bottom Line

They concluded if the corporation was human, her ultimate goal would be to make money above all else. If that is the sole purpose of your company, be nervous. Fiscal health is imperative but without strong internal customer service, it will be a struggle.

We all share an inherent human need to belong which doesn't stop when entering the work area. Or again, think back a few days or weeks when people were a bit more relaxed and in better moods. We don't need eggnog and brightly colored ornaments to remember the importance of human connections.

Leading with compassion will serve you well.
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Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.

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Revenue and Other Human Stuff

There are products, sales, marketing, people, share price, competition and many other factors that keep business people up at night. In the documentary The Corporation, producers examined the modern-day company. They evaluated its behavior toward society and the world at large as a psychiatrist might evaluate an ordinary person.

They concluded if the corporation was human, her ultimate goal would be to make money above all else. If that is the sole purpose of your company, be nervous. Fiscal health is imperative but without strong internal customer service, it will be a struggle.

Infrastructure Investment

I love the old joke about the CFO asking the CEO why they were investing so much in training and people and cautions; "What if we spend all this money and they leave?" and the CEO replied; "What if we don't and they stay?" If you don’t treat people well, they may quit, or worse stick around and have a hand in your demise.

This is not to suggest work is a country club - well, unless you work in an actual country club - but we need to find a new way to engage the culture while keeping a keen eye on the bottom line. I met someone a couple of weeks ago who cannot get his head around virtual teaming and flex time. Yes, they walk among us.

As we embrace four generations in the workforce, it's safe to say the old rule book is due for an overhaul.
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Kneale Mann | Leadership and Culture Strategist, Writer, Speaker, Executive Coach engaging leaders to build successful talent and profitable business.

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Enterprise Compassion

There are products, sales, marketing, people, share price, competition and many other factors that keep business people up at night. In the documentary The Corporation, producers examined the modern-day company. They evaluated its behaviour towards society and the world at large as a psychiatrist might evaluate an ordinary person.

They concluded if the corporation was human, her ultimate goal would be to make money above all else. If that is the sole purpose of your company, be nervous. Fiscal health is imperative but without strong internal customer service, it will be a struggle.

If you don’t treat people well, they won't stick around, or worse they may stay and have a hand in your demise. Treat them right with strong and fair leadership and those profits will actually increase.

We all share an inherent human need to belong which doesn't stop when entering the work area.

Kneale Mann

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Do You Dress for Success?

Someone asked me recently for my thoughts about provocative attire at work. And it led to a conversation about dress codes in general.

You don’t expect the plumber to show up in a suit and tie while you wouldn't see the CEO attend the board meeting in a bikini. Some organizations have a stated dress code while others have a more unwritten guideline. Casual Fridays in one sector may be leather loafers and cashmere sweaters while in another industry it could mean shorts and t-shirts.

Some educational institutions have dress codes which require students to wear a uniform. This may seem a bit strict for some but have a look around the board room of a financial company and count the white shirts and navy slacks.

Your brain, experience, creativity, imagination and passion are much more important than your attire in my opinion but some may disagree so we should take a moment and read the room.

I wish you success no matter the uniform.

Kneale Mann

image credit: guardian.co.uk