What is Stress?

Merriam-Webster defines stress as to cause or experience physical or emotional tension. It's not an object we can put in our hand or pour into a glass. It's felt on an emotional level, but it can be just as real as a punch in the face. A lot of people are talking and writing about stress these days. A global pandemic will do that.   

You have family and career and health and finances and deadlines and all the other items on your list called your life. The layers seep into each other and affect the results of everything. If you're stressed about the health of a loved one, your work is probably going to take a second seat. If you have financial issues, your family may suffer.  

Real or Imagined? 

You have a deadline for today. A client is waiting and it absolutely has to be delivered. That's stress. Add to that, your boss has called you four times to remind you of the deadline and adds revisions each time. That's added stress. Your partner calls and your child is sick. Then the client calls and wants to ditch the whole idea and start over. That's about when you're ready to throw your laptop. 

I have mentioned this several hundred times on this site, but if I talk about self-inflicted, self-doubt, or self-stress, I know of it only too well. That's where we get into the weeds, as my business partner would say. The client has changed the scope, the kid has the sniffles, and your boss has added useless additions to the deck that is now scrapped.

Reversed Delegation 

A former boss walked into my office one morning just to say hi and see how was I doing. He could tell I was stressed. He asked me what the issues were and if he could help. I admitted I simply had too much on my plate and I didn't want to miss a deadline. 

I usually have a written to-do list next to my laptop and he asked to see it. He grabbed a pen and started putting a line through a lot of the items and handed it back. But I needed to know how he could just arbitrarily take stuff on my list. 

Their List 

He said he had been in most of the meetings where the items were raised, but for some reason I had added them to my to-do list. He told me to send them back to the people who came up with them, ask them to flush them out, and bring them back to me with more ideas of how to accomplish them. He said most of the items will disappear. He told me I was suffering from a serious ailment – reverse delegation.  

The lesson for me was that real deadlines can cause stress but self-created ones that shouldn't be on our list only complicate our lives. Stress is part of life's recipe but we don't need to add any unnecessary ingredients. We can discuss not making everything on our to-do list a top priority in another post. 

Stress is part of life. Adding more than necessary isn't required.

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Let's Mean it This Time

It’s been said for generations – leadership is an action, not a title. It comes from inside us, not on a company organizational chart. But when the busy work of business crushes our day, when do we have time to recognize and nurture that in each other?

There are deadlines and customers, meetings and emails, far too many things on the to-do list to make time for the people stuff. But the very reason your business exists is because of people. The supply chain which drives your company and keeps it running is fueled by the people on your team, in your division, in your plant, in your building, in your customers' and suppliers' businesses. It's the six degrees of all of us.

Human Supply Chain

Every human we connect with has goals, dreams, and a life. Our collaboration is not a simple infographic to display on the wall, it’s the living breathing essence of our lives and business.

It's easy to say people are a top priority. It's equally cynical to remark that's just a tightly crafted message for marketing collateral. The day-to-day actions we take one-on-one with each other is what counts.

Make people a priority and results will become clearer.
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Cut Your List in Half

I was chatting with a good friend this week and we were discussing what each of us was working on, wanting to do, and numerous ideas and dreams. She recounted a story about helping her daughter with a list that was getting too big. She took the list and wrote down two items.

She then told her daughter to do one of the items and come back to her. Her daughter did it and she told her daughter she had cut her list in half. She then added one more item and they repeated the process several times.

It’s brilliant and simple!

We mean well but are we really going to accomplish several dozen tasks? We humans seem to be pretty good a making lists – mentally and literally. I want to finish my book, connect with new clients, complete that customer project, travel more, etc etc etc. But I’ve begun making lists of two’s. Then cutting my list in half and doing one. Then adding another and so on. Try it with your team. Try it with your family.

Busy is a victim word we all use. Look at ways of cutting your list of two in half then repeat. Over time you may notice some items on the long list shouldn't be there at all as you really have no intention of doing them. So try it today and cut your list in half.

Email me and we can discuss how I can help.
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Kneale Mann | People + Priority = Profit
New Book out in 2016 – Details soon!

The Human Supply Chain

It’s been said for generations – leadership is an action, not a title. It comes from inside us, not on a company organizational chart. But when the busy work of business crushes our day, when do we have time to recognize and nurture that in each other?

There are deadlines and customers, meetings and emails, far too many things on the to-do list to make time for the people stuff. But the very reason your business exists is because of people. The supply chain which drives your company and keeps it running is fueled by the people on your team, in your division, in your plant, in your building, in your customers' and suppliers' businesses. It's the six degrees of all of us.

Let's mean it this time

Every human we connect with has goals, dreams, and a life. The collaboration in our human supply chain is not a chart; it’s not a simple infographic to display on the wall, it’s the living breathing essence of our lives and business.

It's easy to say people are a top priority. It's equally cynical to remark that's just a tightly crafted message for marketing collateral. The day-to-day actions we take one-on-one with each other is what counts.

Make people your priority and your results will become clearer.
__________________________________________________________________
Kneale Mann | People + Priority = Profit

ambergriscaye

It Can Wait 'Til January

I hope you had some time off over the Holidays for friends, family, and fun! For many, today seems to be the first day of work for 2013. Let’s review a few of the things we may have promised last month just so we’re on track.

Let's talk when we get back from the break
You will need to begin that journey you once referred to as ‘later’.

Table that for January
Why do we push things off to some fictitious time in the future?

I’ll give you an answer after the Holidays
Vague promises server no one.

Can we deal with this in the New Year?
This means some time within a period of 365 days.

Let’s get right on that in January
"Right on that" means today, not some vague unscheduled non-event.

The best ways to improve your company’s performance are through strong internal customer service and strong leadership at all levels. If you want your team to bring forward ideas and feel a part of the process, then tell them when you are going to act and when you are simply not ready to take on new ideas.

We mean well at the time but may not heed the cumulative damage we create through vague promises to each other and to our customers.

It’s January. Let’s get to work.

Kneale Mann

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