Announcements
Subscribe to the board to stay in the know with Webex announcements, community events, feature updat...
291 PostsWelcome to the Community!
The Community is a hub for connecting with your peers and Cisco specialists to ask for help, share your expertise, build your network, and grow professionally.
New Here? Click here to learn more and get started.
New Here? Click here to learn more and get started.
Activity in Webex Community
Correct way for directing a main number to receptionist clients?
Hi AllWe want to direct our main number to our receptionist clients in our Webex console, what is the correct way of doing this please?Thanks
Webex bot assistant for meeting hosts
Hello. I’m trying to build a webex bot that will act as an assistant for the meeting host. The bot should be able to: join a meeting automaticallyspeak aloud meeting agenda when the meeting starts proactively listen to the conversation of the partici...
New Sandbox not allowing me to create account
Hi Folks, I received the email to move over to the new Webex Connect Sandbox site. I am unable to signup because I receive this error message each time. "We are unable to process your request. Please contact no-reply@webexconnect.io." I am using ...
webex slowing down mac
recently I noticed that webex during the call is slowing down my macbook. Kernel_task CPU usage is reaching > 700%. CPU: 2.6 GHz 6-Core Intel Core i7
🔥 The Latest from Webex Devs 📰
Explore how to integrate the Webex Contact Center Desktop JavaScript SDK into your custom widgets. Learn to manage agent states, handle interactions, and enhance your contact center solutions with real-time data and event handling. Read the Blog ...
Resolved! Is 5060 unencrypted supported by webex?
I need to integrate a 3rd party SIP device for an especific IVR Solution. I will need to use port 5060 unecrypted. Is this supported by Webex?
Application authorisation for Search API access
Hello. We are developing a widget to get a personalized stat which is showing to the agent when there is call queued to him via preferred agent node. To make this stat we are using a global variable with reporting chekbox so that writes it writes inf...
Webex and Screen Readers - lack of accessibility for notifications
We're a VoIP provider trying to help one of our customers who supports and employs people with disabilities. One of their staff is vision-impaired (blind) and uses the JAWS screen reader application / adaptive technology.They use Webex (from Service ...
Workspace devices not returned from the list devices API
I have 10 devices in my tenant of different types, 7 of which are associated with users and 3 that are associated with workspaces. When I call the List Devices API I get all of them, apart from 2 (both of them are Cisco 9841 phones) that are associa...
Customising alerts for Dedicated Instance - (ignoring certain devices)
Hi, We have a number of customers utilising Webex - Dedicated Instance, and would like to know if it would be possible to modify the following monitoring within Alerts Centre (or where it would need to be modified) We have High severity alerts set f...
Webex App VDI Deployment
Hi,we want to deploy Webex App VDI within Citrix environment following this guide:https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/vdi/wbx-vdi-deployment-guide/wbx-teams-vdi-deployment_chapter_01.htmlWe have deplyoeyed Expr...
problemas para asignar una licencia de webex a un usuario
buen día al querer asignar una licencia a un usuario no me permite hacerlo me pide que me comunique con soporte
Simultaneous Webex Meetings limit
Hello, In a Webex site I'm managing there are 34 users and 40 meeting licenses assigned. There are some generic accounts used for trainings, events, etc. that usualy need to hold several simultaneous meetings. We're facing the problem these accounts ...
Warm transfers vs Blind Transfers Caller ID Issues
I am losing the inbound caller id from our customers when we do a warm transfer but it will pass the caller id for a blind transfer; is it possible to pass the caller id during a warm transfer?
Access custom customerData in outbound campaign flow
I am trying to setup a Screen Pop for agents when an outbound campaign dial is connected to an agent. In order to create the screenpop url I need access to customerData from the record that is delivered by my campaign manager to the dialer. Is there ...
| User | Helpful Count |
|---|---|
| 4 | |
| 2 | |
| 2 | |
| 2 | |
| 2 |
