Hi, We have a number of customers utilising Webex - Dedicated Instance, and would like to know if it would be possible to modify the following monitoring within Alerts Centre (or where it would need to be modified) We have High severity alerts set f...
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Forum Posts
I am auditing our WebEx licenses and removing the advanced license for people who are not hosting meetings. I can run the Onboarding User Activation and License Details report, but this is showing everyone who has had an advanced license even those ...
Hello everyone!We're facing a challenge with WebEx license management in our large enterprise. When meeting hosts exit without properly ending their sessions or forgets to close meetings, the licenses remain occupied. As Admins, we lack the ability t...
Hello, So I am trying to configure phone gateway we have at a location that is directly attached analog to a old paging system. Which activates on a #25. Right now in WebEx I have the gateway CUBE connected as trunk to WebEX with the DialCast 31110. ...
I have a WebEx tenant in which I am required to move multiple users from one location to another. Is there any way with CSV in Control Hub, the WebEx API, or any other method to move users from one location to another in bulk?
Hello, Anyone who successfully integrated Webex in DNA/Catalyst Center to get data in Webex 360 Client Assurance? From DNAC Settings, I added my account which is defined as Read-Only Administrator and has a Webex Meetings Suite license in Webex Con...
Dear Developers, May I know any API for Cisco Webex Control Hub to delete Webex for BroadWorks Subscriber? I tried to run the delete API provided by Partner Hub (i.e. https://webexapis.com/v1/broadworks/subscribers/{subscriberId}) and found not the ...
Hi all, Good day. Currently we have agent login to both app and answer the CC call using the Webex App . I have seen some of the youtube video that the Webex App and Webex CC desktop in one interface. Is there a feature in the Control hub to enable...
After the recent upgrade, I'm sorry to hear about the challenges your staff is facing with Webex. Unfortunately, the audio and video quality issues, increased CPU usage, and memory requirements are impacting the teaching experience. While it's commen...
I have a Cisco TAC Case open because we ran into an issue on May 30th with our Webex Contact Center Admins and wasn't sure if anyone else is running into the same issue. Before May 30th, those with Contact Center admin privileges could create and dow...
Enjoying Webex? What's your favorite feature? We're partnering with TrustRadius to gather feedback on our Webex portfolio! Share your thoughts on any Webex product you use and earn a $25 gift card for each review you write on TrustRadius (potentially...
We have over 2,000 staff using Webex to teach classes and in the last couple of days we've noticed a significant increase in complaints about their audio and video quality. Most of them just upgraded to 40.12.3.11 and are now having issues with incr...
Hi Team,We are unable to login https://admin.webex.com, https://developer.webex.com/, https://www.webex.com/ with the Admin login credentials provided-: dmc-ict.hq@esic.nic.in by cisco. Our Subscription ID: Sub1745378.While we are able to login wit...
Hi All, Can anyone let me know if there are any options for users to search and replay call recordings of others within Webex when the recording platform is Webex? As an admin, I am able to list the call recordings but cannot replay them. I also fou...
Hi there,I am trying to share a webex meeting's cloud recording with anyone (unauthenticated users).I clicked the sharing icon, then turned on the "Public Link" toggle and selected "Anyone with the link can view this recording". However, this does no...
