I have admin access to our CUCM panels across the company. In the 4 years that we have rolled jabber out across the company, there have been users that have made chat rooms for colleges to join. Some users have left the company with the chat rooms st...
Welcome to the Community!
The Community is a hub for connecting with your peers and Cisco specialists to ask for help, share your expertise, build your network, and grow professionally.
New Here? Click here to learn more and get started.
New Here? Click here to learn more and get started.
Forum Posts
Resolved! Jabber and Webex not receiving calls
So I have a user that all of a sudden stopped receiving calls on their WebEx. I had the user download jabber to use in the meantime while I investigated the issue, but they ran into the same issue.User won't be notified of any call coming in and when...
Hello Cisco Community,I'm reaching out to seek support and share experiences regarding some challenges we're facing with Cisco Jabber for Windows within a Citrix Workspace environment. Our setup includes the Citrix Workspace App for ChromeOS, version...
I have reached out to SHOKZ twice about this with zero reply. Hoping someone here can assist? Purchased Shokz Comm2 UC to use with Cisco Finesse/Jabber. I work remotely in a call center and would love to be able to use Shokz to answer the phone, ad...
Would LOVE to wear my bone conduction headphones at work because they are much more comfortable than the headphones we have. Unfortunately, I am not able to answer the phone with the button on the SHOKZ headset. We are using CiscoFinesse on the web...
After having connected to the VPN and successfully turning on xmpp port and restarting tomcat + notification services, I'm unable to log into an agent using Jabber. Not being able to connect to the Jabber app doesn't allow me to log into the browser ...
Hi,We recently started using background noise cancelling software, the user logs into the client and it is then available to be selected as audio input/output.Has anyone ever tried to lockdown or force users to select a certain source for audio? Than...
I need help! I use Cisco Jabber for work and have a Jabra Engage 75 headset. The remote call control buttons on the headset are non-functional. It will not allow me to answer or end calls from the headset. I have to answer the call from my computer s...
We just had a Webex update, 43.2.0, with this version we have lost our status link in jabber when on a webex call. Prior versions of webex, showed the jabber status as "in a meeting" when using webex, anyone else have this issue, or have a fix?
How to prevent a user from changing the settings of Cisco Jabber for example he will not be able to turn off the biometric identification?
How to prevent a user from changing the settings of Cisco Jabber for example he will not be able to turn off the biometric identification?
Hi all,Just after some help. Basically when I click on transfer, the existing tab drops and it opens a new one which b I then have to open up so I can't complete call transfers swiftly as I have to open the new tab as fast as possible.Does anyone hav...
I have tried googling to find the answer but the links are either dead or the answer is missing some knowledge.I am an admin in CUCM but not the head admin. I can 1. Where can I find cisco jabber admin/application settings in CUCM?2. How do I change ...
Hi Team,We are using Jabber version 14.1. Agent Using finesse & other applications like CRM, tax portal. When they toggling to CRM window or TAX window they not able to see the active call time. To see the active call time, they need to open jabber....
running jabber on a Mac in an enterprise environment.would like to be able to answer my line as well as our help desk.what is needed to enable multiple lines in jabber?
