Showing posts with label Royal Air Maroc. Show all posts
Showing posts with label Royal Air Maroc. Show all posts

Tuesday, August 21, 2018

Casablanca to Miami with RAM


Next spring Royal Air Maroc plans to launch a new connection between Casablanca and Miami - its third destination in the United States after New York and Washington

The Moroccan national airline is expected to inaugurate the new service on April 3, 2019. There will be three flights per week between its base in Casablanca-Mohammed V and Miami Airport, operated by Boeing 787 Dreamliner. Royal Air Maroc has not yet formalised this line and its schedules. Miami has not had a direct route to Africa since 2000 and the departure of South African Airways.

Royal Air Maroc filed an application for authorisation in July to launch flights to Florida, arguing that "40 years of successful operations demonstrate that it is fully qualified to operate in Miami" along with its flights to New York-JFK and Washington-Dulles, which it has been serving since September 2016.

Royal Air Morocco has a code-sharing agreement with JetBlue Airways in the United States, but that airline does not serve Miami. The US and Morocco have signed an open skies agreement, but Casablanca airport does not host any US companies. Royal Air Maroc also serves Montreal in North America, and Sao Paulo and Rio de Janeiro in Brazil.

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Friday, August 03, 2018

RAM - Turbulence Continues

The fight between Royal Air Maroc (RAM) management and the pilots union has created an unending series of last-minute flight cancellations and angry customers

The Royal Air Maroc (RAM) pilots, represented by the National Association of Pilots (AMPL), have grown “inflexible” in their salary demands.

RAM has called off more than 100 flights in two weeks, causing frustration for passengers, who, despite the company’s ongoing troubles continued buying RAM tickets. Passengers hoped that the company’s trouble would not last as long as it now has, according to Moroccan newspaper L’Economiste.

Since the start of the strike on July 18, RAM reportedly lost MAD 20 million daily, and the situation is “growing wayward and unmanageable.” The company is “overwhelmed and does not know what to say,” L’Economiste quoted a senior RAM managing officer as saying.

The rapidly rising costs of the strike pressured RAM’s CEO Abdelhamid Abdou to call for a meeting with AMPL members on Wednesday, July 25. And while the general expectation was that a crisis recovery strategy would be found by August to avoid the grim prospect of losing the busiest and most profitable month of the summer period. However, the company’s pilots have recently hardened their position, claiming that RAM’s work requirements are “untenable.”

An AMPL representative told Moroccan outlet Medias 24 on Tuesday, July 31, that pilots will only resume work when all their demands are met. He said that the pilots would not be lured by a crisis recovery plan that does not address all their requests. He also explained that AMPL’s position is “inflexible” and that RAM could remain paralysed for the remaining days of the summer period.

“For years we were flexible and we did not speak up, but now the situation has become unbearable,” he said. “As far as we are concerned RAM’s commercial office is the only one responsible for the ongoing disturbances at airports.”

Meanwhile, RAM’s bruised reputation continues to be further affected as the company’s customers complain about long delays and last-minute changes of schedule.

RAM has set up special units to inform passengers in a timely manner—a day or two before set departure time—and take care of hotel and restaurants costs for passengers of cancelled night flights. These “preventive measures are a very heavy burden on the company’s finances,” the managing officer was quoted as saying.

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Thursday, June 07, 2018

Moroccan Tourism Update


The city of Agadir has passed the milestone of one and a half million overnight stays during the first four months of the current year, according to statistics from the Regional Council of Tourism (CRT) Souss-Massa. Overnights rose by 10.10% to 1,512,929 against 1,374,162 for the same period last year

The analysis of cumulative arrivals during the first four months of the current year also shows an increase in arrivals from 301,171 to 333,012 this year, up 10.57%. French tourists achieved the highest number of overnight stays, 361,624, up 22.32%, followed by German tourists with 277,363 units, or more than 9.10%, while nationals ranked third with 218,762 , down 3.07% from the first four months of 2017.

In terms of ranking by tourist accommodation type, tourist villages lead with a total of 481,600 overnight stays, followed by 5-star hotels (321,563 overnight stays) and 4-star hotels (306,977 overnight stays). The average occupancy rate in classified hotels in Agadir during this period is 52.51%, the CRT indicates that the classified tourist villages reached a rate of 66.47, followed by 5-star hotels with 64.25%.

Emirates doubles its Far East passenger numbers

Emirates Airlines announced on Wednesday (June 6th) that it has succeeded in doubling its number of passengers from the Far East to Morocco and boosting the Kingdom's trade dynamics by introducing the iconic A380 aircraft in March 2017.


Emirates passenger numbers from China increased by more than 200% in December 2017 compared with the same month of 2016, and passenger volumes from Hong Kong increased by more than 100% in the same period where the number of travelers arriving from Japan has improved by more than 60%, said the airline in a statement.

Present in Morocco for 16 years, Emirates "plays an important role by connecting Morocco to markets located in other regions of the world, thus facilitating the economic and commercial activity of the Moroccan economy and allowing the Kingdom to realise one of the main goals of its Open Skies policy, "the airline says.

"We are proud of the fact that, thanks to the A380, we have managed to help strengthen the commercial and tourist relationship that Morocco has always shared with destinations in the Far East and the Middle East. Air transport is no longer a luxury product, it has taken the form of a large industry that can bring enormous benefits to developing economies and unleash their full potential for trade and tourism, "commented Khalid Al Zarooni, Managing Director of Emirates in Morocco.

Emirates operates a daily flight from and to Casablanca. Thanks to the new A380s, Emirates passengers benefit from excellent connections to the main markets of the Gulf Cooperation Council (GCC), East Asia and Australia. These serve many cities around the world such as Beijing, Shanghai, Guangzhou, Hong Kong, Sydney, Brisbane, Perth, as well as several airports in Saudi Arabia.

The company currently employs more than 670 Moroccans spread across the Group's various departments, the majority of whom are Dubai-based cabin crew.

With its A380, Emirates has been able to redefine the premium travel experience, the source said, noting that first-class passengers have private suites, as well as access to spa showers. at their disposal on board the plane.

Emirates is the airline that uses the largest number of Airbus A380s in the world. Since 2008, Emirates has transported more than 96 million passengers aboard its flagship aircraft. The airline is also the largest customer in the world for the A380. In addition to the multiple A380s that are already in service, another 60 are awaiting delivery by Emirates.

Committed to respecting the environment, Emirates says it operates one of the youngest and most energy-efficient aircraft fleets in the world. So far, Emirates has introduced A380 services in no less than 48 different destinations around the world. Its current fleet consists of 102 Airbus A380s that serve 71 airports.

Royal Air Maroc strengthens its cargo fleet

The Moroccan airline, Royal Air Maroc (RAM) which intends to impose itself more on the air cargo market, has just acquired a new cargo aircraft.

The Boeing B767-300 Freighter that has a capacity of 45 tons and a long flight time (11 hours against 4 before). This aircraft reinforces the RAM Cargo fleet of 56 aircraft, including 11 widebody aircraft.

This new B767-300 Freighter "will give an undeniable boost to the freight business on a network that continues to expand," said director RAM Cargo, Amine El Farissi.

In fact, the RAM Cargo has, until now, provided freight services on all lines served by the Moroccan national airline, using only the bunker capacity of passenger aircraft and those of a Freighter capacity of 15 tons.

With its new acquisition, RAM Cargo will now offer 3 new products, namely Cargo Pharma for sending temperature-controlled pharmaceuticals, Cargo Stable for transporting horses and large live animals, and Cargo. Outsize for oversized shipments.

But more importantly, RAM Cargo will now be able to connect more African countries through the network of the parent company and its airline partners, in line with the development strategy on the continent.

As a first step, the regular program of all Cargo RAM flights will cover 9 destinations in Africa and Europe, including Brussels, Frankfurt, Algiers, Nouakchott, Accra, Lagos, Abidjan, Lome, and Bamako.


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Thursday, October 05, 2017

Marrakech to Ouarzazate Flights Now on Sale


From November the National Moroccan Tourist Office (ONMT) and the national airline Royal Air Maroc (RAM) are launching a new airline service to link Marrakech and Ouarzazate

Kasbah Taourirt in Ouarzazate

As of November 11 the two tourist cities will be connected by three flights a week (Tuesday, Thursday and Saturday) operated by an aircraft of type ATR72, with a capacity of 70 seats.

This new service, which is part of the strategy by the ONMT to increase the attractiveness of the Ouarzazate region, will allow foreign tourists to enrich their stay in Marrakech by discovering the city of Ouarzazate and to take full advantage of the tourist attractions of the region, such as Kelâat M'Gouna, the Gorges du Dadès and Zagora.

Flights are offered at fixed rates: 300 dirhams for a one-way economy class (round-trip: 600 DH) and 600 dirhams for a one-way ticket in business class (1,200 DH: round trip). The flights are on sale on the www.royalairmaroc.com website, in the company's sales offices and on the network of travel agencies.

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Tuesday, January 31, 2017

Royal Air Maroc and the Trump Ban

The controversial decree signed by Donald Trump, prohibiting the access to US territory of the nationals of 7 Muslim countries is having repercussions in Morocco for national airline Royal Air Maroc (RAM)

RAM reports that it has received no formal notification of the presidential decision and remains in what the company describes as a "total blur" as to the procedures to follow.

However, the airline authorities have opted for caution in order to prevent passengers from being stopped at the US border. RAM is awaiting clarification from US Civil Aviation and IATA, the International Air Transport Association.

To avoid any inconvenience to passengers without a document issued by the American Embassy or consular authorities authorising travel, RAM will prohibit them access to flights from Casablanca to New York and Casablanca to Washington.

This decision by Royal Air Maroc is not an isolated case: the majority of airlines serving the United States also aligned themselves with this choice.

President Trump's decree is being labelled "anti-Muslim" by the Moroccan media.

At the same time, the media is reporting what it describes as an "encouraging choice by Starbucks and Airbnb".

The online news site http://lesinfos.ma/ writes ... "If air carriers are cautious, other companies clearly show their opposition to this shameful decree. At the head of the line: Airbnb and Starbucks. The Starbucks coffee chain will recruit 10,000 refugees in the next five years, said its CEO Howard Schultz on Sunday. These are people who have fled wars, persecution and discrimination in the 75 countries where the American group is present.

CEO Howard Schultz 

In the United States, Starbucks will start by recruiting refugees who have worked for the US military, such as interpreters.

Mr Schultz, points out that Starbucks is in contact with employees affected by the presidential decree that has imposed severe restrictions on access to US territory and "extreme checks" against nationals Of seven Muslim countries (Syria, Libya, Sudan, Iran, Iraq, Somalia and Yemen).

"We live in an unprecedented period, a time when ... the promise of the American dream is being challenged," he says

And Airbnb has stepped up with offers of free accommodation for those affected, refugees as travellers stranded at airports by these restrictions.

"Airbnb provides free accommodation for refugees and anyone who is banned from entering the United States," said CEO Brian Chesky on Twitter, pledging additional ads. "Contact me if you need accommodation," he concludes. The group plans to use its natural disaster program, which provides for hosts to provide housing for displaced persons.

The online accommodation rental platform, of which about 80% of the accommodation offers are outside the United States, is also considering specific emergency measures if there are no hosts close to where a person struck by the anti-immigration decree is stuck.

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Monday, December 12, 2016

Morocco's New Air Services to Paris


Last week low cost airline Air Arabia Morocco launched two new routes linking Fez and Tangier with Paris
Air Arabia Morocco Airbus A320

Air Arabia Morocco is the Moroccan subsidiary of the cheap flight specialist based in the Emirati city of Sharjah. The new flights will operate twice a week between its base at Fez-Saïss and Charles de Gaulle airport. The services will utilise 168 seat configurations of the Airbus A320.

Departures are scheduled Thursday and Sunday at 6:00 am (arriving at 10:10), with return flights leaving France at 21:20 (arrival at 23:20). Air Arabia Morocco is competing on this route with Royal Air Morocco and Transavia , both operating out of Orly.

Since last week Airbus A320s are also being deployed between Tangier's Ibn Battuta and Paris-CDG. Flights depart Paris on Thursdays and Sundays at 11:00 (12:45 arrival) and departing from Morocco at 16.35 (arrival at 20:20).

Adel Ali, CEO of Air Arabia, says ... "Opened in partnership with the Moroccan National Tourist Office (ONMT) these two new destinations to the French capital strengthen the services we offer to our passengers in Morocco and France for their tourist or business travel, and form part of the overall strategy of Air Arabia Morocco with priority development of the tourism sector in Morocco".

Paris is the sixth French destination Air Arabia Morocco after Bordeaux, Lyon, Montpellier, Pau and Toulouse. It operates from five Moroccan airports (Casablanca, Marrakech, Nador, Fez and Tangier. Two other lines were launched last week, between Fez and Bordeaux and between Tangier and Malaga.


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Saturday, July 09, 2016

Royal Air Morocco to Compete With Dakar Flights


Back on July 6th, The View From Fez ran the story of Air Arabia's plans to base aircraft in Fez and run new flights to various European cities. Also in the story was an indication that Air Arabia was planning to run a service between Dakar and Fez (See story here).  Now comes the news that Royal Air Morocco (RAM) could go into competition with Air Arabia and, in the words of Jalal Imani, the representative in Senegal of the Moroccan National Tourist Office (ONMT), "ultimately RAM could offer twice weekly direct flights between Dakar and Fez"


"From Senegal to Morocco, RAM offers three flights a day. And now RAM can add two flights per week directly into Fez," Jalal Imani said in an interview with the Senegalese daily L'Observateur. 

"RAM has to create a specific tariff adapted to the needs of Senegalese, whose purchasing power is lower than that of a European," said Jalal Imani. "The price must fall and turn around 200,000 CFA francs and is fixed throughout the year for agencies that wish to set up tourist packages to Morocco".

Senegal tops the list of African countries sending tourists to Morocco with Moroccan authorities wanting to double the present numbers. The main reason for the inflow of Senegalese is religious tourism.

Cheikh Ahmet Tijani's tomb in Fez

Last February, Abderrafia Zouitene, the Director General of the Moroccan National Tourist Office announced that a direct air route between Dakar and Fez would soon be open to intensify the flow of the religious tourism between the two countries. "We work with our Senegalese brothers on the opening of a direct line between Dakar and Fez, with very affordable prices and that will allow to increase the flow of this cult tourism," he said, speaking at the signing in the Senegalese capital of a memorandum of understanding with the families of the Tariqa Tijaniya (Tijani Brotherhood) in Senegal.

Abderrafia Zouitene said his organisation wanted "an affordable price level of flight and stay and this is also the wish of representatives of major Tijani religious families who have asked for attractive prices on the Fez destination".

Sīdī 'Aḥmad al-Tijānī (1737–1815), who was born in Aïn Madhi, (present-day Algeria) and died in Fez, founded the Tijānī order in the 1780s. Each year thousands of Senegalese pilgrims visit Fez and the mausoleum of the Brotherhood's founder Cheikh Ahmad Tijani.

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Wednesday, June 01, 2016

Royal Air Maroc Flights Reflect Ramadan Time Change


Royal Air Maroc will change its flight schedules to GMT from Sunday, June 5, 2016, at 3:00 am, to Sunday, July 10, 2016 at 2:00 am. This is in line with the change to standard (GMT) time which takes place on June 5th


The company says that all its schedules will be changed by one hour and reminds passengers to double check their departure times and arrive early at airport check-in desks.

See daylight saving changes here


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Wednesday, April 27, 2016

Will Qatar Airways Invest in Royal Air Maroc?

 According to Chief Executive Officer Akbar Al Baker, Qatar Airways would consider acquiring between 25 and 49% of the shareholding of the Moroccan national carrier, Royal Air Maroc

The announcement came at the same time as a visit to Gulf States by HM King Mohammed VI. The King was visiting an exhibition dedicated to tourism in the Arabian Travel Market. The exhibition opened on April 25th and runs until the 28th April in Dubai.

Qatar Airways CEO Akbar Al Baker said, "There was an agreement between Moroccan and Qatari governments".

This is not the first time Al Baker has raised the issue. In October 2015, when Royal Air Moroc inaugurated its Casablanca - Doha link following the codeshare agreement between Qatar Airways and the national carrier, Al Bakar said the wanted to assess the advisability of investing in the capital of the Moroccan company.

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Tuesday, December 08, 2015

Royal Air Maroc Launches Cheap Winter Flights


Royal Air Maroc (RAM) is launching a unique promotion with unusually large discounts for flights to and from several European cities

This winter  flights to Venice, Turin, Brussels, Marseille, Montpellier, London and Madrid, will cost from only 1100 DH (102 Euro, 111USD, 153 AUD)  for a round trip, taxes included.

From within any of these European cities, customers can purchase plane tickets to Rabat from just 90 Euros (£ 99 from London).

All these flights are operated by B.737-800 aircraft.

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Saturday, October 24, 2015

Royal Air Maroc Partner with Qatar Airlines


Last Wednesday Royal Air Maroc (RAM), Morocco's national airline started direct flights from Casablanca to Doha. After signing the new partnership deal Qatar Airways (QA) says it is now considering buying a stake in the Moroccan company

On Thursday, Qatar Airways Chief Executive Officer Akbar Al Baker, said Qatar Airways is evaluating the case for buying a stake in the Moroccan airline to help it extend its reach into the under-served travel markets of West Africa and the Sahara.

“We’ll evaluate if we can be a partner, a stakeholder, in Royal Air Maroc in the future,” Akbar Al Baker was quoted as saying by the Bloomberg website. “Qatar Airways is always open to investing in airlines with strong synergy,” he concluded.

Akbar Al Baker made the statement during a press conference in Doha to welcome the first direct flight of (RAM) to Doha, as part of the code sharing partnership between the two careers to mutually benefit from seamless service between Qatar and North African market.

Through the new partnership signed between the two companies, QA will gain access to around 40 new destinations in western African region. Being as one of the fastest growing markets, the African market is expected to grow at a rate of 6.6 percent annually.

At present RAM’s network offers links to 40 African destinations, with Qatar Air promoting the Moroccan cities of Agadir and Marrakech, as well as Dakar in Senegal, Accra in Ghana and Nouakchott in Mauritania, as attractive connections. Al Baker said he’d also like to start flights from Doha to Marrakech through the code-share with RAM.


Royal Air Maroc CEO Driss Benhima said separately in an interview at the Doha event that he’s studying an Airbus Group SE A380 purchase to replace Boeing Co.’s 747. The superjumbo would be deployed on trips including the Haj pilgrimage to Saudi Arabia. RAM aims to expand its total fleet to 105 planes by 2029 from 53 currently, and will issue a tender for narrow-body jets that could include the Airbus A320Neo and A321 and Boeing 737 Max, as well as some freighters, by end of 2015.

RAM’s maiden direct flight to Doha included a Moroccan delegation who are visiting Qatar in order to hold discussion with the Qatari airline officials.

Under the newly signed partnership, RAM and QA will operate three and 10 flights a week respectively between Casablanca and Doha.

At a  press conference attended by the Moroccan delegation, Morocco’s Minister of Transport and Logistics, Aziz Rabbah said, “This venture will go a long way in strengthening cultural, economic and social relations between the two countries.”

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Monday, July 20, 2015

Moroccan News Briefs #129


Moroccan security creates "safe haven"

Last summer, Morocco launched "Hadar", a new security mechanism to counter security threats facing the Kingdom The focus was on most of the Morocco’s major cities and tourist destinations.
In the UK, The Times has praised Morocco's security measures, describing Morocco as a "safe haven" and commending the Moroccan authorities and their vigilance in keeping the Morocco safe and secure from the threats of Daesh, the so-called “Islamic State”. It is estimated that 500,000 British citizens visited Morocco each year.

Security in Morocco keeps the Kingdom safe for tourists

“Morocco, a tourist destination for Europeans, remained immune against the convulsions experienced by other countries in the region,” The Times said and added that intense efforts by the Moroccan security services have recently dismantled terrorist cells recruited by the so-called “Islamic State”

Thanks to “Hadar,” and the newly created Central Bureau of Judicial Investigations (BCIJ), an FBI-like Bureau of Investigations, the Moroccan Interior Minister Mohamed Hassad said that the Kingdom had dismantled twenty-seven jihadist cells since 2013.

Mustapha El Khalfi, Minister of Communication and government spokesman, has claimed that “no terrorist network can develop in Morocco because the authorities would dismantle it before it could implement its schemes.”

Saudi's make moon sighting mistake - again!

This year, Morocco's early observation of Eid El Fitr seems to have been the most rigorous in the Muslim world and for once the kingdom was not the target of criticism from religious and scholars from the Middle East, as was the case during the celebration of the feast of the sacrifice of sheep in 2014.


The Saudi authorities confused the Shawwal crescent moon with the planet Saturn and proclaimed Eid El Fitr a day too early!

It was a costly mistake and Saudi Arabia has distributed 1.6 billion Rials (about € 393 million) to the poor as a "kaffara (atonement)." The Saudi authorities have applied the rule requiring one who breaks the Ramadan fast voluntarily to feed sixty poor people. In this case that is sixty poor people for every one of the citizens of the Kingdom.

This was revealed  by Ennejemi Mohamed,  a member of the Islamic Fiqh Academy based in Jeddah, in statements to the Al Arabiya TV channel. Later reports suggested that this may be a hoax, however, seasoned observers say that the Saudi's are trying to deflect criticism by claiming misreporting

The error is not only of concern to the Saudis but hundreds of millions of Muslims who choose for political or religious considerations to follow the example of Riyadh. In Tunisia, one of the victims of the Saudi error, the "Mufti of the republic", is at the heart of a controversy.

The Mufti apologised to the people, stressing that the exact date of Eid was Saturday, not Friday.

The case of Algeria is similar to its western neighbour and so, hoax or not it will hopefully sharpen the skills of those who watch the moon.

Arsonists Captured

The Tetouan Royal Gendarmerie have captured two arsonists responsible for two separate forest fires that ravaged about 145 hectares in the provinces of Chefchaouen and Tetouan. The first of the accused is suspected of causing the forest fire in mid-June that devastated about 50 hectares in the town of Beni Hozmar in the province of Tetouan, which firefighters managed to extinguish after for two days , said the regional commander of the Royal Gendarmerie in Tetouan.


The second man is accused of starting a fire that destroyed 95 hectares of pines and undergrowth plants at Douar Taria in the heart of Talassemtane National Park, which was brought under control last week thanks to the intervention of elements of civil protection, water and forests authority, auxiliary forces, local authorities and volunteers.

The fire was extinguished through the use of seven aircraft of the Royal Gendarmerie.

Royal Air Maroc- RAM - "I would rather ride on a mule"

Morocco World News reports yet another red-face moment for Royal Air Maroc. The airline has gathered a very bad reputation for major delays, lost luggage, total indifference, poor service, and extremely expensive prices. Now they have outdone themselves by creating chaos at JFK airport in New York.


Hundreds of Moroccans were booked to fly to Morocco to celebrate  for Eid al Fitr. But, according to Morocco World News, the plane was overbooked.

RAM flight number AT 203, scheduled to take off at 9:20 am from JFK in New York to Casablanca, was reportedly delayed for two hours, according to RAM officials. But worse was to come, when dozens of passengers were told they might to be able to fly until Thursday, thus missing the Eid celebrations completely.

“I am with my family at JFK, our flight was supposed to leave at 9:20 am, they said that it was delayed couple hours and now they said that we cannot fly today and want to rebook us for tomorrow 1pm!” one of the passengers told Morocco World News. She went on to add that attendants told passengers the Flight 203 is overbooked, only to come back two hours later to say that the plane won’t fly because of technical problems.

Witnesses told Morocco World News that the passengers were very angry and protested against the decision, especially because not all of them are based in New York. “The police officer was asking people to stop yelling,” the same source added.

Morocco World News obtained footage of some of the passengers telling the story. In the video, one of the passengers says he drove with his family from Maryland (292 km away from New York) to JFK airport after booking Flight 203.

“Once we arrived to the airport they told us the flight will be postponed for two hours, and later they told us the flight is overbooked, urging us to book for tomorrow,” he said.

The passenger, who seemed very angry, told MWN that he is not sure RAM will be able to fly tomorrow, either. “Perhaps, they will ask us to rebook for the day after tomorrow, and thus celebrate Eid Al Fitr in JFK airport,” he concluded.

RAM causes chaos at JFK

The footage also shows other passengers threatening to boycott RAM. One of them is heard saying that he would rather fly with “Air France or travel to Morocco riding a mule, than booking on RAM.”

For their part, RAM have responded, blaming "technical failure". "It is very common in air transport especially during peak periods. All companies may be subject. When it happened, we tried to repair it. But when we saw it was going to take time, we mobilised another plane," says an official at the headquarters of the company, claiming anonymity. "Of course we apologise for any inconvenience suffered by the passengers," he added, noting that the company has "taken care of all passengers: accommodation, food and other" until boarding.

Passengers flying to Morocco don’t have a choice but to fly with Morocco’s national carrier, Royal Air Maroc, which has monopolised flights from the US and Canada to Morocco for decades.

Passengers either have to take layovers in Europe or travel with RAM. Members of the Moroccan community living in North America started a petition, requesting the creation of direct flights on North American carriers linking the United States and Canada to Morocco.

In a letter to North American carriers, petitioners called on United Airlines, American Airlines, Air Canada, US Airways, Air Transat, and Delta Airlines to launch direct flights between North America and Morocco.

It seems very clear, RAM's monopoly must end.

"Inzegane Girls" do police work for them

Police in Inzegane have been let off the hook by some bold detective work by the two women at the heart of the notorious "Inzegane Girls Case". The police had been criticised for charging the women, and not their attackers.

In a smart move, and before they lodge an official complaint, the two girls disguised themselves in traditional clothes and went to the souq where they had been attacked.  Unrecognised by the locals they found the names of their attackers and give them to the police. The police had little option but to accept have the testimony of two girls against four of their attackers.

The police now appear to have the whole story: the women's arrival in the souq to buy products for the hair salon where they work, their encirclement by the attackers and eventually how they fled to a cosmetic shop. The four accused are said to have assaulted them while trying to get them out of the shop to attack them further.


The police have belatedly sprung into action against the four defendants by gathering evidence in the souq and retrieving images of the store surveillance camera where the girls had found refuge.

The "Inezgane Girls Case" triggered a popular protest across the country with demonstrations in the streets and on social networks under the slogan "wearing a skirt is not a crime." Women's rights associations, Moroccan political parties and personalities came together to protest at sit-ins in several cities of the Kingdom. The Interior Ministry even had to intervene to rein in "the brigades of virtue" and emphasised that enforcement is the exclusive prerogative of the competent authorities.

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Sunday, April 12, 2015

Royal Air Maroc Adds a Second Dreamliner


The Royal Air Morocco (RAM) airline continues its upgrades with the Airline officially taking possession of his second 787-8 Dreamliner at Mohammed V airport in Casablanca

RAM received its first 787-8 Dreamliner on January 3, and the second this week. The latest addition to its fleet is configured for 18 Business Class passengers and 256 in Economy. According to the airline, Royal Air Morocco passengers will benefit from optimal travel comfort and reduce 25 minutes of travel time on routes to New York from Casablanca and Casablanca-Montreal. The company also serves Sao Paulo in Brazil.

This new delivery is part of an order for a total of five B787 Dreamliners. The third will be delivered in March 2016. The other two aircraft will be delivered in April 2016 and March 2017.

The first Dreamliner entered commercial service on the 19th of January 2015, with training flights daily between Casablanca-Mohammed V and Paris-Orly, flights to New York-JFK and since March 31, 2015 Dakar in Senegal.

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Thursday, April 02, 2015

Royal Air Maroc ~ Against Cockpit Replacements


While airline organisations around the globe are changing their cockpit security by having a replacement for a pilot or co-pilot who leaves the cockpit, Royal Air Maroc (RAM) is bucking the trend

Driss Benhima (left), RAM CEO ~ "No replacement in cockpit"

In an interview on Atlantic Radio, the RAM CEO, Driss Benhima said "We take very seriously the Germanwings accident but we believe that these decisions should not be made ​​in haste. We are not asking a stewardess or steward to replace a pilot during his absence. It is not a good idea and does not contribute at all to the security of the cockpit."

In other Royal Air Maroc news, on March 29 RAM inaugurated its Casablanca-Tangier-Gibraltar schedule, with two trips a week, Thursday and Sunday.

The route will be operated by an ATR72-600, with a capacity of 72 seats, with two classes, economy and business. The line will be one of the shortest intercontinental air routes, linking Africa to Europe in less than 40 minutes flying time.

The flight departs Tangier at 9:30am for Casablanca, then takes off at 11:05 and finally lands in Gibraltar at 12:55.

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Friday, March 27, 2015

Sad Moroccan Footnote to Germanwings Tragedy


The news that the co-pilot of the Germanwings A320 is suspected of deliberately crashing the aircraft brought back memories of another tragedy in Morocco back on August 21, 1994.


During a Casablanca-Agadir flight, the pilot of an ATR-42 Royal Air Morocco deliberately crashed his plane in the Atlas mountains near Tizounine. The crash caused the death of 44 people on board, including four crew members and twenty foreigners. A son of the businessman Miloud Chaabi was among the victims.

The cockpit recorder indicated that the last words of the first officer were registering surprise that the captain had deviated from the flight plan to which the captain responded "die, die ...". The captain, Younes Khayati, was found to have been "disappointed in love".

Moroccan victims

A newly married Moroccan couple headed for a new life in Germany were on the Germanwings plane a relative said.

"Mohamed Ettahrioui, 24, and his bride, Asmae Ouahoud El Allaoui, 23, were killed" in Tuesday's crash of the Airbus A320 bound from the Spanish city of Barcelona to Dusseldorf in Germany, Abdelhalim al-Boujoufi, a cousin of the groom, told Agence France-Presse.

"They were married in Barcelona on Saturday with their families there," he said.

The Moroccan consul in Barcelona, Yassine Fares, told the country's Medias24 website the couple were about "to start their new married life" in the Dusseldorf area.

The bride had grown up in Spain while her groom lived the past four years in Germany, according to Moroccan media.

Search and rescue officers in the French Alps hope to identify Asmae El Allaoui from the henna she had applied for her wedding.

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Friday, February 20, 2015

Unusual Airline Collision ~ RAM v Saudi!


An unusual collision occurred at dawn on Thursday between a RAM (Royal Air Maroc) service vehicle and a Saudi airliner. Fortunately both were on the ground at the time. The incident took place at the King Abdulaziz international airport in Jeddah

The accident occurred around 3.14 am, when the unit was crossing an area reserved for aircraft to access the maintenance hangar. No passengers were on board the aircraft at the time.

The Moroccan driver of the vehicle was slightly injured and was evacuated to a clinic, said the spokesman of the Saudi civil aviation authority. The RAM car struck the right engine of the aircraft, causing considerable damage.


The Saudi Bureau of Aircraft Accident Investigation has launched an investigation.

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Sunday, September 14, 2014

Essaouira Fights Back Against Royal Air Maroc Decision

Essaouira is at the centre of a dispute between Royal Air Maroc (RAM) and the Moroccan Office of Tourism. The decision by RAM to end the three flights a week between Paris and Essaouira has caused an uproar and the city is not taking it lightly. The Paris -Essaouira link had been running for ten years.

A conference on Saturday, organized by the Governor of the Province, brought together a wide range of important figures for a a briefing on the future of flights to Essaouira and the measures proposed by the Moroccan National Office of Tourism (ONMT).

Among those attending were Abderrafie Zouiten, CEO of ONMT,  tourism industry representatives, hotel owners, leisure providers, and restaurant owners.

From the local government sector were the Governor of the Province of Essaouira, the Provincial Delegate of Tourism in Essaouira, President of the Municipal Council of Essaouira, the Provincial Delegate of culture and, importantly, André Azoulay, the adviser of His Majesty Mohammed VI and a fervent ambassador for the city.

Ironically, it was only a couple of weeks ago that The View from Fez reported on the tourism boom in Essaouira (See story here; Boom Town).  The city has long been one of Morocco's iconic cities and a destination popular with fans of Gnawa music who gather in their thousands for the annual Gnawa Festival.

The Paris-Essaouira link provided by RAM has been removed as, according to the airline, it was no longer profitable.  At least 17 unprofitable routes were removed by RAM as part of its restructuring plan in 2011 which resulted in early retirement for more than 2,000 employees.

An official of RAM, quoted by The Economist, said,  'We kept this route until now so as not to cause disruption. In addition, for tourism considerations, we did not want to reduce arrivals'.


There is also another reason. Transavia, the low cost subsidiary of the Air France group, has two weekly flights to Essaouira from Orly at very attractive rates that RAM says it can not match. 'The real problem lies not in commercial competition,' says RAM, 'The French company is subsidized by the ONMT whereas RAM is not '.  A source close to the CEO of the RAM, Driss Benhima, says, 'the opening of this line by a French company is subsidized by a Moroccan public body worsens the deficit of RAM on this route.'

After going through a restructuring programme imposed by the State, at a time when the airline was in financial difficulties, RAM was able to improve its finances and by 2013 had record his first post-restructuring profits. In late June, the company reported net profit of 168 million DH in 2013, and an operating profit of 789 million dirhams, an increase of 10% and a total turnover of 13.38 billion dirhams, including 12.42 million dirhams in the transport business. RAM exceeded 'the goals of the program contract signed with the government in September 2011,' said a company statement. About 6 million passengers were transported in 2013, down 3% compared to 2012.

"Essaouira has staked everything on tourism. Large public and private investments are at stake, not to mention the social aspect that is linked to the economic. Tens of thousands of direct and indirect jobs are related to tourism" ~  Redwane Khane, President of the Essaouira-Mogador Association

At Saturday's meeting in Essaouira Mr Zouiten reassured tourism operators that RAM's closure of the route was a management decision and had nothing to do with the attractiveness of the city itself.


In the meantime the good news was that Transavia will launch two additional flights between Paris and Essaouira from 1 November 2014 and in April 2015 the London-Essaouira sector will be serviced by Easyjet with 2 weekly flights.

Other projects are under consideration, including a direct bus connection between the airport of Marrakech and Essaouira  so that passengers could land in Marrakech as a stopover before going on to Essaouira. Negotiations with RAM are also underway for the creation of a flight between Casablanca and Essaouira. There are also discussions with ONDA (National Airports Authority) for exemption from some airport taxes.


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Thursday, July 17, 2014

Royal Air Maroc to Lease Four Ejets


Royal Air Maroc, the national carrier of Morocco, has decided to introduce the E190 as part of a fleet upgrade to open new routes and to increase the number of short and medium-haul frequencies from its Casablanca International Airport hub. The airline has signed a lease agreement for four E-Jets with Aldus Aviation, the Irish specialist E-Jet lessor. The first E190 is expected to be delivered during the second half of 2014


The news was reported on News Travel Daily, who quote John Slattery, Chief Commercial Officer, Embraer Commercial Aviation. "Morocco's geographical strategic position offers excellent potential for developing air links with Europe and Africa. With the E190, Royal Air Maroc will have the capability and flexibility to further develop its network with an ideal combination of frequency and seat capacity," he said "We welcome Royal Air Maroc to our family of E190 operators, all of whom have seen the potential of this proven and efficient platform to bolster their networks and complement their narrowbody jet operations."

The Embraer E-Jet family is a series of narrow-body medium-range twin-engine jet airliners produced by Brazilian aerospace conglomerate Embraer. Launched at the Paris Air Show in 1999, and entering production in 2002, the aircraft series has been a commercial success. The aircraft is used by both mainline and regional airlines around the world. Royal Air Maroc's E190s will be configured with 96 seats, 12 business class seats and 84 economy class seats, in a dual class layout and will be deployed on European and West African routes from the national carrier's base of Mohammed V International Airport, Casablanca, Morocco.

Royal Air Maroc's aircraft will join a fleet of approximately 70 E-Jets already in operation within Africa and the Middle East with Egyptair Express, Kenya Airways, LAM Mozambique, Oman Air, Petro Air, Royal Jordanian, Royal Omani Police, Saudi Arabia Airlines, and Saudi Aramco.


"While testing the aircraft on wet lease during the summer 2013 we became convinced that the E190's reliability and low operating costs will help Royal Air Maroc open new routes and increase frequencies to Europe and African cities," said Mr. Driss Benhima, CEO of Royal Air Maroc. "The aircraft perfectly matches our needs in terms of size and range without any compromise on comfort or baggage capacity."

"We are delighted to welcome Royal Air Maroc as a new client," said Mr. Phil Bolger, Chairman of Aldus. "These are four aircraft from our 20 E-Jets order and we're looking forward to a long and fruitful relationship with this flagship African carrier."

In related news...

Morocco World News reports on a big win for Royal Air Maroc when it was awarded Africa’s best regional airline for 2014 by Skytrax at the World Air Line Awards in Farnborough on Tuesday.

Royal Airlines Morocco landed in sixth place for the quality of the services provided by its staff. It also ranked 7th best airlines in Africa after South Africa Airways, Air Mauritius, Air Seychelles, Ethiopian Airlines, Kenya Airways and TAAG Angola Airlines.


With this ranking RAM has risen from a 2 star ranking to 3 stars on the Skytrax index.

“Having been awarded Africa’s best regional airline by Skytrax, is a deep tribute to RAM’s staff in order to improve their performance and raise the quality of services to reach the level of the top airline companies in the world, “ said the president of Royal Airlines Morocco, Driss Benhima in a press release.

“We shall be satisfied only when we reach 4 stars in the prestigious ranking of Skytrax”, he added

RAM gained this prestigious award thanks to the votes of passengers. Over a period of 10 months, the Skytrax World Airline Awards interviewed thousands of passengers in more than 160 countries including professional and private travelers.


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Friday, January 24, 2014

The Fez Aissawa Sufi Brotherhood Head to Brazil!


Last year the organisers of Brazil's Bahia Festival visited Fez and were entranced by the performance of the Aissawa Sufi Brotherhood. An invitation was extended to perform at the Bahia Festival and thanks to manager and organiser Abdelfettah Seffar the visit has become a reality. The Fez Aissawa will give six performances between January 27th and February 4th


Abdelfettah Seffar - "Exporting Moroccan culture is important"

Twelve members of the Aissawa will be in Brazil under the guidance of the m'qadam Said Gurssi. The group's manager, Abdelfettah Seffar, told The View from Fez that the visit to Brazil has only been made possible because of generous sponsorship from Royal Air Maroc. The airline has recently opened a new route from Casablanca to Sao Paulo and was happy to accommodate the tour party.

According to Abdelfettah the members of the Brotherhood are excited about the trip as it will be the longest overseas trip they have made. Previously the Aissawa have performed in England, France, Spain and Italy.



The festival takes place in the city of Salvador in Bahia state and is a celebration of peace through dance and music - a fitting venue for the Aissawa. The View from Fez hopes to bring you a report from the festival in the coming week.


Background on the Aissawa

The Aissawa (also Aïssâwa, Issâwa, Aïssaoua, Issaoua) is a religious and mystical brotherhood founded in Meknès, Morocco, by Muhammad Ben Aïssâ (1465–1526), best known as the Shaykh Al-Kâmil, or "Perfect Sufi Master". The terms Aïssâwiyya (`Isâwiyya) and Aïssâwa (`Isâwa), derives from the name of the founder, and respectively designate the brotherhood (tariqa, literally: "way") and its disciples (fuqarâ, sing. to fakir, literally: "poor"). They are known for their spiritual music, which generally comprises songs of religious psalms, characterized by the use of the oboe ghaita (similar to themizmar or zurna) accompanied by percussion using polyrhythm.

Said Guissi and his team

Some details regarding Ben Aïssâ remain unknown. He has a controversial genealogy and a hagiography that projects the image of a Sufi master and legendary ascetic of considerable spiritual influence. Ben Aïssâ built his own mausoleum in the monastery or Zaouia in the city of Meknès. This is now a destination for his modern followers to visit and pray while participating in individual or collective acts of piety. Ben Aïssâ was initiated into Sufism by three masters of the tariqa Shadhiliyya/Jazûliyya: `Abbâs Ahmad Al-Hâritî (Meknès), Muhammad `Abd Al `Azîz At-Tabbâ (Marrakech) and Muhammad as-Saghîr as-Sahlî (Fès).

The Zaouia or monastery in Meknès is the main spiritual centre of the Aissawa brotherhood. Founded by Muhammad Ben Aïssâ at the end of the 15th century, construction resumed three centuries later under sultan Mohammed ben Abdallah. Often renovated by the Ministry for Habous and Islamic Affairs and maintained by the municipal services, this is the center of the brotherhood's international network. The site is open to the public all year round and is the location of the tombs of founder Chaykh Al-Kâmil, his disciple Abû-ar-Rawâyil, and the alleged son of the founder, Aïssâ Al-Mehdi.



  International growth 

Aïssâwa's international growth began in the 18th century. From Morocco, it has spawned organizations in Algeria, Tunisia, Libya, Egypt, Syria and Iraq. Outside of these countries, Aïssâwi practice without immediate access to Aïssâwa institutions, as in France, Belgium, Italy, Spain, the Netherlands, the USA and Canada. There is a building movement in the United States, focused primarily in Chicago, where an Aïssâwa music group known as Chicago Aissawa has been established by Quentin Shaw who has traveled regularly to Meknes to study the music. 

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