Go Green! You can now generate PIN for your IDBI Bank debit cum ATM card without visiting the branch or waiting for it to arrive on your address. We've made PIN generation for our customers as convenient as it could get.

You may choose any of the following modes to generate your PIN instantly:

Please note: Joint account holders using an add-on debit card with mobile number in bank records can generate ATM PIN through IDBI Bank ATM, SMS & Missed Call only.

Option 1 Through Phone Banking

Step 1: Keep your Customer ID and 16-digit Debit cum ATM Card number handy.

Step 2: Dial any of our toll free phone banking numbers 1800-209-4324 or 1800-22-1070 and if overseas call +91-22-67719100(call charges applicable).

Step 3: Select your preferred language and in the main menu choose the option "generate ATM PIN "

Step 4: Follow the instructions of the Interactive Voice Response (IVR) and create a 4-digit ATM PIN of your choice.

Step 5: Use your debit card with the newly created PIN at any ATM or Point of Sale terminal to activate it.

---

Option 2) Through IDBI Bank ATM

Step 1: Dip your Debit Card in the card slot of the ATM

Step 2: Select the language and choose GENERATE ATM PIN option

Step 3: Click on GENERATE OTP to receive OTP & request ID on your registered Mobile number

Step 4: Insert your debit card once more and again select GENERATE ATM PIN option

Step 5: Now select VALIDATE OTP and enter the Request ID & OTP received on your registered Mobile Number

Step 6: Enter 4 digits of your choice & re-enter the same to set it as your new ATM PIN

---

Option 3) Through Internet Banking

Step 1: Log into your internet banking account and go to CARDS tab.

Step 2: Click on GENERATE INSTANT ATM PIN

Step 3: Select the Debit Card Number, reason for PIN generation and then Click on 'Generate OTP'

Step 4: Enter the OTP received on your registered Mobile Number.

Step 5: Set a PIN of your choice and enter Transaction Password to confirm.

Step 6: Use your Debit cum ATM card with the new PIN set by you at any Bank ATM/POS machine to activate it.

---

Option 4)through Go mobile+ app

Step 1: Log into IDBI Bank Go mobile+ app with your MPIN

Step 2: Click on "Debit Card" on the home screen

Step 3: Select "Debit Card PIN generation"

Step 4: From the drop down choose the debit card for which PIN has to be generated, input Remarks and confirm

Step 5: Enter the OTP sent on your regd. Mobile number and create a PIN of your choice.

---

Option 5) Through Missed Call

Step 1: Give a missed call to our Toll-free number 18008431144 from the mobile number registered with the Bank

Step 2: You will receive OTP & request ID on your registered Mobile number. OTP will be valid only for 30 minutes.

Step 3: Please go to the nearest IDBI Bank ATM, insert your Debit Card and select "Generate ATM PIN"

Step 4: Select Validate OTP and enter the OTP & Request ID received on your registered Mobile Number

Step 5: Create a new PIN of your choice & confirm

The PIN will be activated instantly.

---

Option 6) Through SMS

Step 1: Type GREENPIN Last 6 digits of your Debit Card in the textbox and send it to 9820346920 OR 9821043718 from the mobile number registered with the Bank

Step 2: You will receive OTP & request ID on your registered Mobile number. OTP will be valid only for 30 minutes.

Step 3: Visit the nearest IDBI Bank ATM ,insert your Debit Card and select "Generate ATM PIN"

Step 4: Select Validate OTP and enter the OTP & Request ID received on your registered Mobile Number

Step 5: Create a new PIN of your choice and confirm

The PIN will be activated instantly.

Your IDBI Bank Debit cum ATM card gives you the convenience and comfort whether you want to pay bills or shop online. To get started, you may do the following:

Step 1: Ensure that your IDBI Bank debit card is active - use it on any POS (swipe for purchase) or ATM (balance enquiry or withdrawal) with your PIN.

*Your mobile number must be registered in bank records.

Step 2: To register your Visa or Master debit card for online payments, simply click here

Step 3: Enter your 16-digit card number, expiry date & PIN to create a verified by Visa or Mastercard 3D secure password.

Please note: For Rupay debit cards, no separate registration is required. You can register your Rupay debit card for Paysecure service while making an online payment itself.

Once the debit card is registered successfully, you may use it for any kind of online transaction by choosing “Debit Card” in the payment options list

It is important to report loss of IDBI Bank Debit cum ATM card or any other Card like Cash Card, World Currency Card or Gift Card so that it can be hotlisted/cancelled/blocked in order to prevent misuse.

In case you feel that your banking credentials have been compromised or unauthorized/fraudulent transactions are taking place in your account through any of the channels viz. debit card, UPI, internet or mobile banking, please report it to us immediately.

• Call our digital channel blocking hotline 1800226999 (toll free) or phone banking numbers 18002094324 & +9122-67719100 (chargeable). The phone banking representative will block the channel as per your request.
• You can also give a request for blocking of any digital channel & report the unauthorized transaction through our website www.idbibank.in >> reporting of unauthorized digital transactions or click here

You can hotlist/block your debit card through the following channels also:

1. Send SMS: >> BLOCK < Customer ID > to 5676777 Eg: BLOCK 12345678 to 5676777.

2. Internet Banking

Step 1: Log into Internet Banking. Click on 'Cards' and select "Debit Card Hotlisting"

Step 2: Select the Debit Card Number, reason for hot listing and input remarks, if any. Click on 'Submit'.

Step 3: Enter Transaction Password to confirm.

3. IDBI Bank Abhay Card Control App (for Android & IOS devices)

Step 1: Register the app (if not already done) in a few simple steps

Step 2: Click on 'Card Hotlisting"

Step 3: Select 'Yes' to confirm.

Go mobile+ app:

Step 1: Log onto IDBI Bank Go mobile+app

Step 2: Click on Cards

Step 3: Select Debit Card Hotlisting

Step 4: Choose the card no. from the drop down, enter Remarks and click Confirm

Step 5: Enter OTP and block your debit card.

To block mobile banking service on your account send sms

MBBLCK <Space> <Customer IdCustomer1> to 9560853000

In case you have lost your mobile phone device, kindly contact your telecom service provider and block your SIM immediately.

sometimes, while transacting online with your debit card, you may get an error "your card is blocked, please contact the card issuing bank". This may be because you might have entered incorrect PIN, password or OTP.
To get your IDBI Bank debit card (Master or Visa or Rupay) unblocked for online transactions, you have the following options:

Option 1: through phone banking

Step 1: Call on 1800-209-4324or 1800-22-1070 (toll free) or +912267719100(chargeable) from your registered mobile number

Step 2: Go to "Banking Accounts" from the main menu

Step 3: Select authentication type Customer ID +TPIN or Debit Card Number + ATM PIN

Step 4: After authentication, choose the option for "Unblocking debit card for online payments"

Step 5: Our phone banking executive will take your request for unblocking the debit card for online payments.

Your debit card will be unblocked within 4 - 6 working hours.

Option 2: through internet banking

Step 1: Log into your internet banking account

Step 2: Click on "MAILS" tab on the homepage

Step 3: Provide the debit card number which is blocked in the message and click "SEND"

Option 3: through branch

Visit your nearest IDBI Bank branch and submit a written request for unblocking of your debit card.

Please note: even if your debit card is blocked for online transactions, you will be able to withdraw cash or swipe it at POS terminal for purchases.