Senior Product Manager

What you can expect 

As a Senior Product Manager, you will play a pivotal role in defining and executing our AI strategy. You’ll collaborate with cross-functional teams to create and implement strategic roadmaps for AI and data management. Your expertise in Generative AI, Large Language Models (LLMs), and NLU applications will be critical in delivering exceptional value to our customers. 

About the Team 

The Zoom AI Product Management team is at the forefront of innovation within our organization. We define the AI strategy and integrate AI/ML capabilities across Zoom. As a key member, you will drive innovative AI-focused user experiences, collaborating with product teams to meet the unique needs of Zoom's customers and partners. 

Responsibilities  

• Collaborating with product and engineering teams to define data specifications for various products and features.  

• Identifying the type of training data required to enhance AI models and improve product performance.  

• Leading efforts to consolidate training data into a centralized repository.  

• Ensuring data silos and orphaned datasets are eliminated.  

• Strengthening data protection and compliance by implementing robust data management practices.  

• Partnering closely with the legal team to manage data contracts and vendor relationships.  

• Ensuring compliance with data privacy regulations and contractual obligations 

What we’re looking for  

• Experience: Bachelor's in Computer Science, Electrical Engineering, or a related field.  

• Possess a minimum of 8+ years of experience as a Product Manager in a software technology company with experience in AI.  

• Demonstrate track record in Generative AI, LLMs, and AI applications for business users.  

• Experience working with multilingual Generative AI products.  

• Experience presenting to executives (internal and customer executives) with consultative professional business acumen.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.