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TotalAV Reviews

111,563  Excellent
TrustScore 4.5 out of 5

4.6

In the Software Company category

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Reviews4.6

111,563 total


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Rated 5 out of 5 stars

Very accessible and eficient program. Was checking my malwares etc automatically and advising me of the results. I am very satisfied and wouldreccomend this program highly. I had a sudden discontinuat

The sucess I had on re establishing the program when unexoectively it stopped working. Previously, for over one year, I had been very satsified with the progrmmned checkups they provided vand the cover to keep- me safe with their protection. I have reason to trust it and keep0 it for above teasons.

Date of experience: September 08, 2024


Rated 5 out of 5 stars

Thanks to Kurt the CyberGuy

Total AV took me step by step to install and make my Mac safe. I was able to watch and activate deletion of malware and unneeded data. Needed to feel protected from "bad guys" infiltrating my Mac and I do.

Date of experience: September 09, 2024


Rated 5 out of 5 stars

I have been with totalAV for many years…

I have been with totalAV for many years now and it is due for renewal again in a few days. I feel it is quite expensive and you should offer occasionally to your long serving customers the offer that you do on the Internet for new users at $19

Date of experience: September 09, 2024


Rated 5 out of 5 stars

The worries of the viruses now day

The worries of the viruses now day and protecting my information is #1 in my list. I have seen this in action and feel confort with the protection and removing the viruses affecting my computor.Not only that but my adds have decreased dramaticly although I still have a few bothering me.

Date of experience: September 09, 2024


Rated 5 out of 5 stars

This software is the best protection…

This software is the best protection software I have ever had the experience using. The only thing is. I just updated my Apple computer, and I am now unable to get the software to start scanning. Do you have any idea how I can make it work again?

Date of experience: September 08, 2024


Rated 5 out of 5 stars

Being mindful of the creeps out there.

I am happy to have this service watching over my system, as I have had to deal with some very painful experiences in the past. On my phone & computer, it seems they don't care how much it hurts and they know they are sly enough to not get caught. If only they would use their smarts for good, instead of evil.

Date of experience: September 07, 2024


Rated 5 out of 5 stars

Unintrusive Low Cost Protection

TotalAV provides the basic tools needed to protect your PC at a reasonable cost. It is unintrusive making its presence known only when necessary. This is the best AV I have used and I have most of the big names.

Date of experience: September 07, 2024


Rated 5 out of 5 stars

When I got this computer I got this…

When I got this computer I got this security app and it is amazing, it scans and also protects me from harmful websites and makes the best deals for a year. I love this app alot

Date of experience: September 09, 2024


Rated 5 out of 5 stars

It is good to know that no one has…

It is good to know that no one has breached my emails but I have other people in my phone using my passwords. I have changed them all but I had to change again when they tried charging on my account at Costco. Can you eliminate the breach?

Date of experience: September 09, 2024


Rated 1 out of 5 stars

Still charge and threaten when you cancel

Beware when your year is over they will increase the charge to a ridiculous fee. And when you decide to cancel they still try to charge you and send horribly condescending emails.
There are much cheaper, better security reviews and honest companies to spend your money on.

Date of experience: September 08, 2024

Reply from TotalAV

Hi M RH,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information.

Your account has been fully cancelled and no further payments will be taken.

To ensure you receive our message, please check both your spam folder and your inbox. Sometimes, our emails may be filtered into the spam folder by email providers. If you don't see our email in your inbox, it's a good idea to review your spam folder and mark our email as 'Not Spam' to ensure future communication reaches your main inbox.

Kind regards,
TotalAV Customer Care Team


Rated 5 out of 5 stars

Phishing Scam

We were the victims of a phishing scam and wanted to make sure that nothing was compromised. With TotalAV, we are secure once again.

Date of experience: September 04, 2024


Rated 1 out of 5 stars

TotalAV - Not what they seem

My father received what was obviously a scam email saying there were problems with his email. The scam email had a link to TotalAV, so I assume they are paying for affiliate marketing and not controlling it. He then signed up for their services at an extortionate Monthly charge. I have asked them cancel the account and they have said they will make a refund, but online there are numerous complaints - see Reddit- that others have received the same promises but they have not been fulfilled. The problem is that online searches could give the impression that TotalAV is a legitimate company but this seems to be a sophisticated fraud/scam. Be very careful!!

Date of experience: September 09, 2024


Rated 5 out of 5 stars

Great Protection

Great Protection for devices - Plan includes many amazing features and protection - Even without the plan its still great protection for your device. Many Scans and Cleanup options available! Amazing Choice

Date of experience: September 05, 2024


Rated 5 out of 5 stars

Happy Customer

I don't know that much about computers but TotalAV was recommended and I am pleased so far.

Date of experience: September 09, 2024