Jing Hu is a Senior UX Designer for our Video Shopping Experience. We chatted with her about her work in the space. Check it out! 🎤 What do you do at Amazon? I help people shop smartly with videos! Imagine you're shopping for a cat house on Amazon. With immersive video content, you can explore options from the comfort of your chair. Watch product videos introducing various styles and features. Then, see customer review videos of cats enjoying (or not!) their homes in real living rooms. You can even join an Amazon Live stream, ask questions, and potentially see the host's cat try out the product - if their fabulous feline is feeling cooperative, of course. These are some typical experiences that my team, Video Shopping Experience, contributes to designing. We help billions of global customers shop delightfully, across dozens of languages. Equally important, we also design how sellers, customers, and influencers contribute these videos with ease. 🎤 What’s something you’ve worked on that excites you? Due to the scale and diversity of our customers, accessibility has become a critical focus. I love designing for as many senses as possible. For example, designing how to control video with keyboard alone, consuming the meaning of videos without sound, or perhaps, without visuals. To design from a different angle is to live with a fresh perspective. When we open our minds to think inclusively, we get to appreciate that accessible designs are truly the best designs for all. 🎤 What advice do you have for designers? Esports players generally have careers spanning 5 years, but a living legend, “Faker”@T1, has remarkably competed at the highest level for 11 years. His career inspired mine in many ways. This longevity is a sweet fruit of the simple happiness that he keeps feeling in his work. A designer's journey is one of relentless challenges - be it navigating constant change, managing tensions, or simply finding the motivation to start each day. However, I've been fortunate that creating delightful experiences for others is a source of delight for myself. Therefore, it allows me to remain composed and tackle obstacles head-on. Most of us will spend a significant portion of our lives working, so I hope we can all find happiness in the work itself, in our own unique ways. Ultimately, happiness may be the most sustainable fuel for a long, and sweet career. 🎤 What do you love about your team? I’m always aware that I got lucky. My lovely team helps me reach potentials that I didn’t know were there, in terms of vision, collaboration, and leadership. I am grateful for their guidance and our loving “therapy” when things get difficult. I believe that when we open our hearts to the people we work with, creativity flows and our designs come to life. #Amazon #design
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