Acqueon

Acqueon

Software Development

Dallas, Texas 29,659 followers

Customer Engagement Platform Fueling growth through powerful, trusted & proactive conversations

About us

Acqueon is the leading Customer Engagement platform enabling BIG revenue generation and revenue recovery outcomes for B2C enterprises. The platform is comprised of an advanced outbound Campaign Manager plus real-time agent guidance & coaching with AI-powered Call Summarization. Acqueon integrates with all leading Contact Center solutions, as well as Salesforce, Epic EHR & many other widely used systems of record. Using the platform’s omnichannel campaign orchestration and analytics, customer-obsessed enterprises are empowered to make the transformative shift from reactive to proactive customer, patient & citizen engagement. Acqueon helps organizations maximize the full revenue potential of every B2C interaction via a revenue intelligence engine comprised of predictive analytics, workflow automation & AI. More than 110,000 agents, advisors, clinicians & sellers use Acqueon to execute over five billion voice & digital interactions annually, powering proactive Sales, Service & Collections strategies for hundreds of the world's largest organizations including Goldman Sachs, US Bank, Centene Corporation, Cigna, Toyota Financial Services, Coca-Cola, Dish Network, Elevance (formerly Anthem), Costco & multiple high profile government agencies.

Website
https://www.acqueon.com
Industry
Software Development
Company size
201-500 employees
Headquarters
Dallas, Texas
Type
Privately Held
Founded
2019
Specialties
Contact Center Technology, CX Cloud Solutions, Omnichannel customer engagement, Customer Journey analytics, Contact centre management, Automation powered solutions, AI powered solutions, analytics, EHR Integrations, CRM Connectors, Conversational AI, Conversational Intelligence, CCaaS, Epic Integration, Real-time Agent Guidance, Real-time Agent Coaching, and Real-time QA

Locations

  • Primary

    17304 Preston Rd

    Suite 800

    Dallas, Texas 75252, US

    Get directions
  • 3 Independence Way

    Suite 304

    Princeton, New Jersey 08540, US

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  • 4/600, 7th Street, Dr. V.S.I Estate – Phase II

    Chennai, Tamil Nadu, IN

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  • Umiya Business Bay Tower I, Cessna Business Park, Outer Ring Road, Kadubeesanahalli

    9th Floor

    Bengaluru , Karnataka, IN

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  • 14785 Preston Rd

    Suite 550

    Dallas, Texas 75254, US

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Employees at Acqueon

Updates

  • View organization page for Acqueon, graphic

    29,659 followers

    Feeling the squeeze in this crazy market? B2C enterprise leaders, we hear you! Staying ahead of the curve is a constant battle. But fear not! We've got a free eBook packed with actionable strategies to not just survive, but thrive in this ever-changing landscape. "Revenue Generation & Recovery Strategies for B2C Enterprises" is your secret weapon for success. Download your copy now and discover: ✅ Ways to adapt your marketing to changing consumer behavior ️ ✅ Tactics to boost sales and revenue ✅ Strategies for building customer loyalty in a competitive market 🔗 https://bit.ly/47DrSQI  #Enterprise #B2C #BusinessStrategy #BusinessGrowth

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  • View organization page for Acqueon, graphic

    29,659 followers

    Struggling to turn website visitors into paying customers? You're not alone. Today's online world is full of distractions - and it can be tough to stand out. Our Business Impact Calculator helps you see how much Acqueon Campaigns and Acqueon Compliance can boost critical KPIs. Here's what you can achieve: 🫰🏻 Collect more payments: Get those outstanding bills paid faster! 💰 Close more sales: Turn online leads into loyal customers. 🙂 Boost cross-selling: Increase sales and customer satisfaction. ⏳ Free up your team's time: Our tools handle repetitive tasks, letting your team focus on what matters most. Ready to see the difference? Try it: https://bit.ly/451MUs5

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  • View organization page for Acqueon, graphic

    29,659 followers

    Acqueon Customer Success Story: Acqueon Empowers Financial Services Firm to Optimize Outbound Customer Engagement A provider of retirement and financial wellness solutions serving over 5 million customers was looking to enhance its outbound customer engagement strategy. Faced with call spikes, long wait times, and low customer satisfaction, the client needed a solution to reduced labor costs, deliver personalized customer experiences, and improve response times. Enter: Acqueon Campaigns with Scheduled Callbacks. With Acqueon, the client has: • Reduced Call Spikes & Wait Times: Scheduled Callbacks helped manage peak call volumes and minimize customer wait times. • Enhanced CSAT: Faster response times and personalized interactions improved overall customer experiences. • Streamlined Lead Management: Advanced campaign management tools simplified the lead qualification and follow-up process. Get Started with our Campaign Management solution, Acqueon Campaigns: https://bit.ly/49zokAP #Acqueon #CustomerSuccess #CSAT #ScheduledCallbacks

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  • View organization page for Acqueon, graphic

    29,659 followers

    It's official! The Five9 acquisition of Acqueon is complete. 🎉 Team Acqueon is honored to join Five9, a global leader in contact center and CX solutions. We're excited about our future together and are looking forward to our continued journey to solve today’s (and tomorrow’s) revenue generation and revenue recovery use cases. By bringing together Acqueon’s Revenue Execution Platform and Five9’s Intelligent CX platform, we will be better positioned to deliver impactful business outcomes for our customers and partners. Learn more 🔗 https://bit.ly/4754e0i #AI #CX #CustomerExperience

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  • View organization page for Acqueon, graphic

    29,659 followers

    Are generic member communications causing your member engagement strategy to fall flat? It's time to elevate your health plan's engagement strategy. ⤴️ Our latest blog post explores the power of proactive member engagement and shares actionable tips on how to: • Personalize member experiences • Leverage your contact center effectively • Improve health outcomes and retention rates Are you ready to transform your member relationships? Read the blog post here: https://bit.ly/3Wrc9jJ #Healthcare #Insurance #Payor #PatientEngagement #ContactCenter #CCaaS

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  • View organization page for Acqueon, graphic

    29,659 followers

    In today’s digital buying environment distractions are everywhere and converting prospects into customers is no simple task. Our Business Impact Calculator was designed to help you realize the impact Acqueon Campaigns and Acqueon Compliance can have on critical KPIs. Business Impact Use Cases: 💰Collections 🛍️ Sales (Internet Leads) 💲Sales (Cross-Selling) 📈 Labor Efficiency ☎️ Appointment Management   Try it now: https://bit.ly/451MUs5

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  • View organization page for Acqueon, graphic

    29,659 followers

    Acqueon Customer Success Story: Card Servicer Drives Significant ROI with Cloud-Based Outbound Campaign Manager As a leading provider of card services, this organization needed to enhance its collections division's performance and revenue recovery. Faced with an outdated campaign management platform and the need for a future-proof, omnichannel solution, they turned to Acqueon. By implementing Acqueon's outbound campaign manager, CardWorks achieved remarkable results: • 2% increase in Right Party Contact (RPC) • $140 increased value per interaction • $475K payback • $5.2M additional revenue collected annually • $4.7M ROI on 2% RPC increase alone Acqueon's Revenue Execution platform provided the card servicer with the advanced features and flexibility necessary to optimize collections processes, improve agent productivity, and drive significant revenue growth. Learn how you can too: https://bit.ly/49zokAP #Acqueon #CustomerSuccess #Collections #Finance #ROI

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  • View organization page for Acqueon, graphic

    29,659 followers

    ICYMI: Acqueon PatientAssist is Here 🩺 Patient engagement and revenue cycle management are two of the biggest challenges facing healthcare providers today. Whether you struggle with inaccurate patient information, communication, or other barriers to patient engagement or revenue cycle management, Acqueon PatientAssist offers workflows to solve these challenges. Experience Acqueon Patient Assist for yourself. Request a demo today: https://bit.ly/3OX2tdR Juggling a complex EHR system like Epic Hyperspace during patient calls can be overwhelming. Sifting through mountains of data takes precious time away from the genuine connection you strive to build as a healthcare practitioner. Thankfully, some solutions seamlessly connect Epic to your contact center. This infographic explores 5 steps to build patient satisfaction and loyalty with Acqueon Patient Assist. Ready to streamline your patient interactions and boost loyalty? Download it now 🔗 https://bit.ly/4aOnuiT #Healthcare #PatientExperience #EpicHyperspace #ContactCenter #CCaaS

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  • View organization page for Acqueon, graphic

    29,659 followers

    Juggling a complex EHR system like Epic Hyperspace during patient calls can be overwhelming. Sifting through mountains of data takes precious time away from the genuine connection you strive to build as a healthcare practitioner. Thankfully, there are solutions that seamlessly connect Epic to your contact center. This infographic explores 5 steps to build patient satisfaction and loyalty with Acqueon Patient Assist. Ready to streamline your patient interactions and boost loyalty? Download it now 🔗 https://bit.ly/4aOnuiT #Healthcare #PatientSatisfaction #EpicHyperspace #ContactCenter #CCaaS

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