OneFamily

Customer experience is a top priority at OneFamily. Thank you iPipeline for sharing this video featuring our Chief Transformation Officer, Steve Ferrari, talking about the technology advances we've undertaken and how these have helped us better meet customers' needs. #CustomerExperience #CX

In his latest blog, CEO Jim Islam reflects on this year's Brighton & Hove Pride campaign theme: “We love because they can’t”. The campaign is raising awareness through education about the harsh realities faced by the LQBTQ+ community in countries with oppressive laws, as well as building support that will advocate for human rights worldwide. #Pride #BrightonAndHovePride #BrightonPride #HumanRights

Did you know the OneFamily Group is made up of OneFamily and Beagle Street? Our short video explains why the two brands work together so well and how OneFamily Group invests in all colleagues with our new employee value proposition. #ValuedEmployees #JobVacancies Sound like an organisation you'd like to work for? Take a look at our vacancies here: https://brnw.ch/21wLAZE

We are pleased to announce that Feryal Nadeem will be joining the OneFamily Group as our new Chief Risk Officer in August, subject to regulatory approval. As an Actuary, Feryal has worked with Equitable Life, Swiss Life and the Just Group. Her most recent role was as Chief Risk Officer at Utmost Life and Pensions. Feryal says that she was drawn to OneFamily’s ethos and beliefs and likes our mutual culture and strong value system, which she sees as a real strength. She says that it’s clear to her, from her conversations with colleagues, that there’s a real sense of ‘doing the right thing’ at OneFamily which she says is important. She’s excited to be joining a dynamic organisation that is firmly focused on growth and is looking forward to being part of our future. Welcome to the team Feryal!

We're pleased to see that Martin Lewis' open letter to the Chancellor of the Exchequer, Rachel Reeves, includes two of the changes we've been campaigning for. Firstly, we support his call to reduce the lifetime ISA (LISA) withdrawal penalty for all first-time buyers. Our recent research of 2,000 18-40 year olds revealed the withdrawal fee as the second most-common reason to not take advantage of a lifetime ISA, with the most common reason being the fact their money would be inaccessible in an emergency. Secondly, we agree with Martin Lewis that the government's promise to assess the curriculum and consider the possibility of making financial education compulsory in all schools is a positive step. Earlier this month, we conducted research into 14-17 year olds' attitudes to money. Of the 1,000 teens we spoke to, 63% think that schools should teach them about budgeting, 53% are worried about how much life goals cost and 34% told us they find thinking about money stressful. Martin Lewis' letter is available here: https://lnkd.in/e6DNHKQf

Director of Protection at Beagle Street, Ryan Griffin, has written in FT Adviser discussing how millions of people are at risk of being without the financial support they’d need if a loved one were to pass away. Beagle Street's recent report estimated the average baseline financial impact of the death of a family breadwinner across England, Scotland and Wales would be £195,000 over 10 years. #LifeInsurance

At OneFamily, we believe that our management should reflect our customers. In the video below, Philippa Herz, our Chief Financial Officer, explains how this is one of the reasons why women are such a core part of all of our teams, at every level. #WomenInFinance #FinancialServices

Thank you to Building Societies Association for sharing Customer Operations Director, Jackie Davies' blog on the cost-of-living crisis and its impact on young adults. Jackie explores how the priorities of 18-40 year olds have changed, pointing to our recent research which found that the average cost of getting married, buying a house and having children in the UK is now almost £395,000.

We're excited to share the news that we've become members of GAIN (Group for Autism, Insurance, Investment & Neurodiversity). GAIN's mission is to champion neurodiversity in the workplace by helping financial services companies (like us) support the employment prospects of neurodivergent colleagues. With 1 in 5 individuals in the UK identifying as neurodivergent, we think it's crucial to provide a neuroinclusive workplace to make OneFamily a great place for everyone to work. #NeuroDiversity #NeuroInclusive #InclusiveWorkplace #Autism #ADHD #Dyslexia #Dyspraxia

We're pleased to announce that Holly Ewing has been appointed as our new Distribution Director for our Beagle Street and OneFamily brands, subject to regulatory approval. Holly will be responsible for widening our intermediary distribution and driving new business to support our growth in the protection space. She brings a comprehensive understanding of the intermediary protection market and its current regulatory landscape. Her previous role was as Head of Intermediary Distribution at Aviva and prior to that she was Head of Intermediary Sales at AIG. Holly says that one of the key reasons she's joining the OneFamily Group is our emphasis on the role of people in our business, both as members of the team or as current or future customers. She adds that she's looking forward to contributing to our success and planned expansion. Welcome to the team Holly!