Jude LIM

Learning does not stop… It comes with awareness of what is happening in our environment. What is new or have evolved from what we know. Example- the typewriter has given way to word processor which now has given way to audio to text. These steps has made redundant a lot of task for the PA. What about the segment in our career? In mine, I need to be aware of newer ways to age old methods. Example - DISC behavioral testing now includes EQ. NLP alone can solve many issues YET can miss the human component. Next be NLP + EA Some of the learnings are not new per se. It’s a birth from meeting ideas and how to make it applicable.

Everyone has their own point of view and desires. When conflict arises, it is because people do not know what they want. Are we clear in what we want and do we know what the other person want? Default for effective conflict resolution these are good three steps to follow 1- pay attention to what is being asked 2- take notes. 3- review notes and be aware of what can one bring to the table If we cannot give what is being asked, it’s better to define a good strategy for alternative options and perhaps that can be accepted.

I duly agree at that the corner stone of communication is listening. The better part of listening is not merely “hearing”. Here are 3 points to make active listening, effective during networking or even during meetings. 1 - take notes 2 - validate what you have written down with paraphrasing 3 - ask questions if in doubt. Bonus- endure there is a time and date for follow up action.

Being outfront on what had happened is paramount to client relationship. I will call on my client and share what is the current state and offer possible solutions for choice. Proactiveness in sharing allows clients to engage their end of the supply chain.

Resilience means you stand your ground and move forward or is it? Some times retreat is needed. This provides one space and time to conduct a recollection of what had happened. One cannot change course if one cannot visualize where one is against where one ought to be going. Clarity of that is essential Resilience is to stay the course to make your vision a reality. You can change your tactics but not deviate from the end goal. Mindfulness is knowing new tactics need to be innovated and tested. Evolve.

1st step to creative thinking is being aware that current thinking is not helping or working. This awareness is essential. Then state with steps all that has been done. We are mindful when we can determine with clarity what is happening Make a list. Then do the opposite. Going about the same routine and expecting a different result is a sure pill for chaos.