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r368 r411 1 <html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"><title>Chapter 39. Analyzing and Solving Samba Problems</title><link rel="stylesheet" href="../samba.css" type="text/css"><meta name="generator" content="DocBook XSL Stylesheets V1.7 5.2"><link rel="home" href="index.html" title="The Official Samba 3.3.x HOWTO and Reference Guide"><link rel="up" href="troubleshooting.html" title="Part V. Troubleshooting"><link rel="prev" href="diagnosis.html" title="Chapter 38. The Samba Checklist"><link rel="next" href="bugreport.html" title="Chapter 40. Reporting Bugs"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">Chapter 39. Analyzing and Solving Samba Problems</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="diagnosis.html">Prev</a> </td><th width="60%" align="center">Part V. Troubleshooting</th><td width="20%" align="right"> <a accesskey="n" href="bugreport.html">Next</a></td></tr></table><hr></div><div class="chapter" title="Chapter 39. Analyzing and Solving Samba Problems"><div class="titlepage"><div><div><h2 class="title"><a name="problems"></a>Chapter 39. Analyzing and Solving Samba Problems</h2></div><div><div class="author"><h3 class="author"><span class="firstname">Gerald</span> <span class="othername">(Jerry)</span> <span class="surname">Carter</span></h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><code class="email"><<a class="email" href="mailto:jerry@samba.org">jerry@samba.org</a>></code></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="firstname">Jelmer</span> <span class="othername">R.</span> <span class="surname">Vernooij</span></h3><div class="affiliation"><span class="orgname">The Samba Team<br></span><div class="address"><p><code class="email"><<a class="email" href="mailto:jelmer@samba.org">jelmer@samba.org</a>></code></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="firstname">David</span> <span class="surname">Bannon</span></h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><code class="email"><<a class="email" href="mailto:dbannon@samba.org">dbannon@samba.org</a>></code></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="firstname">Dan</span> <span class="surname">Shearer</span></h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><code class="email"><<a class="email" href="mailto:dan@samba.org">dan@samba.org</a>></code></p></div></div></div></div><div><p class="pubdate">8 Apr 2003</p></div></div></div><div class="toc"><p><b>Table of Contents</b></p><dl><dt><span class="sect1"><a href="problems.html#id2690936">Diagnostics Tools</a></span></dt><dd><dl><dt><span class="sect2"><a href="problems.html#id2690988">Debugging with Samba Itself</a></span></dt><dt><span class="sect2"><a href="problems.html#id2691244">Tcpdump</a></span></dt><dt><span class="sect2"><a href="problems.html#id2691294">Ethereal</a></span></dt><dt><span class="sect2"><a href="problems.html#id2691438">The Windows Network Monitor</a></span></dt></dl></dd><dt><span class="sect1"><a href="problems.html#id2691764">Useful URLs</a></span></dt><dt><span class="sect1"><a href="problems.html#id2691801">Getting Mailing List Help</a></span></dt><dt><span class="sect1"><a href="problems.html#id2691975">How to Get Off the Mailing Lists</a></span></dt></dl></div><p>2 <a class="indexterm" name="id26 90910"></a>3 <a class="indexterm" name="id26 90917"></a>4 <a class="indexterm" name="id26 90924"></a>1 <html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"><title>Chapter 39. Analyzing and Solving Samba Problems</title><link rel="stylesheet" href="../samba.css" type="text/css"><meta name="generator" content="DocBook XSL Stylesheets V1.74.0"><link rel="home" href="index.html" title="The Official Samba 3.3.x HOWTO and Reference Guide"><link rel="up" href="troubleshooting.html" title="Part V. Troubleshooting"><link rel="prev" href="diagnosis.html" title="Chapter 38. The Samba Checklist"><link rel="next" href="bugreport.html" title="Chapter 40. Reporting Bugs"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">Chapter 39. Analyzing and Solving Samba Problems</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="diagnosis.html">Prev</a> </td><th width="60%" align="center">Part V. Troubleshooting</th><td width="20%" align="right"> <a accesskey="n" href="bugreport.html">Next</a></td></tr></table><hr></div><div class="chapter" lang="en"><div class="titlepage"><div><div><h2 class="title"><a name="problems"></a>Chapter 39. Analyzing and Solving Samba Problems</h2></div><div><div class="author"><h3 class="author"><span class="firstname">Gerald</span> <span class="othername">(Jerry)</span> <span class="orgname">Samba Team</span> <span class="surname">Carter</span></h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><code class="email"><<a class="email" href="mailto:jerry@samba.org">jerry@samba.org</a>></code></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="firstname">Jelmer</span> <span class="othername">R.</span> <span class="orgname">The Samba Team</span> <span class="surname">Vernooij</span></h3><div class="affiliation"><span class="orgname">The Samba Team<br></span><div class="address"><p><code class="email"><<a class="email" href="mailto:jelmer@samba.org">jelmer@samba.org</a>></code></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="firstname">David</span> <span class="orgname">Samba Team</span> <span class="surname">Bannon</span></h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><code class="email"><<a class="email" href="mailto:dbannon@samba.org">dbannon@samba.org</a>></code></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="firstname">Dan</span> <span class="orgname">Samba Team</span> <span class="surname">Shearer</span></h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><code class="email"><<a class="email" href="mailto:dan@samba.org">dan@samba.org</a>></code></p></div></div></div></div><div><p class="pubdate">8 Apr 2003</p></div></div></div><div class="toc"><p><b>Table of Contents</b></p><dl><dt><span class="sect1"><a href="problems.html#id2684851">Diagnostics Tools</a></span></dt><dd><dl><dt><span class="sect2"><a href="problems.html#id2684903">Debugging with Samba Itself</a></span></dt><dt><span class="sect2"><a href="problems.html#id2685159">Tcpdump</a></span></dt><dt><span class="sect2"><a href="problems.html#id2685209">Ethereal</a></span></dt><dt><span class="sect2"><a href="problems.html#id2685353">The Windows Network Monitor</a></span></dt></dl></dd><dt><span class="sect1"><a href="problems.html#id2685678">Useful URLs</a></span></dt><dt><span class="sect1"><a href="problems.html#id2685716">Getting Mailing List Help</a></span></dt><dt><span class="sect1"><a href="problems.html#id2685890">How to Get Off the Mailing Lists</a></span></dt></dl></div><p> 2 <a class="indexterm" name="id2684825"></a> 3 <a class="indexterm" name="id2684832"></a> 4 <a class="indexterm" name="id2684838"></a> 5 5 There are many sources of information available in the form of mailing lists, RFCs, and documentation. The 6 6 documentation that comes with the Samba distribution contains good explanations of general SMB topics such as 7 7 browsing. 8 </p><div class="sect1" title="Diagnostics Tools"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2690936"></a>Diagnostics Tools</h2></div></div></div><p>9 <a class="indexterm" name="id26 90944"></a>10 <a class="indexterm" name="id26 90951"></a>11 <a class="indexterm" name="id26 90957"></a>12 <a class="indexterm" name="id26 90964"></a>13 <a class="indexterm" name="id26 90971"></a>8 </p><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2684851"></a>Diagnostics Tools</h2></div></div></div><p> 9 <a class="indexterm" name="id2684859"></a> 10 <a class="indexterm" name="id2684866"></a> 11 <a class="indexterm" name="id2684872"></a> 12 <a class="indexterm" name="id2684879"></a> 13 <a class="indexterm" name="id2684886"></a> 14 14 With SMB networking, it is often not immediately clear what the cause is of a certain problem. Samba itself 15 15 provides rather useful information, but in some cases you might have to fall back to using a 16 16 <span class="emphasis"><em>sniffer</em></span>. A sniffer is a program that listens on your LAN, analyzes the data sent on it, 17 17 and displays it on the screen. 18 </p><div class="sect2" title="Debugging with Samba Itself"><div class="titlepage"><div><div><h3 class="title"><a name="id2690988"></a>Debugging with Samba Itself</h3></div></div></div><p>19 <a class="indexterm" name="id26 90996"></a>20 <a class="indexterm" name="id26 91003"></a>21 <a class="indexterm" name="id26 91010"></a>22 <a class="indexterm" name="id26 91017"></a>23 <a class="indexterm" name="id26 91024"></a>24 <a class="indexterm" name="id26 91030"></a>25 <a class="indexterm" name="id26 91037"></a>18 </p><div class="sect2" lang="en"><div class="titlepage"><div><div><h3 class="title"><a name="id2684903"></a>Debugging with Samba Itself</h3></div></div></div><p> 19 <a class="indexterm" name="id2684911"></a> 20 <a class="indexterm" name="id2684918"></a> 21 <a class="indexterm" name="id2684925"></a> 22 <a class="indexterm" name="id2684932"></a> 23 <a class="indexterm" name="id2684938"></a> 24 <a class="indexterm" name="id2684945"></a> 25 <a class="indexterm" name="id2684952"></a> 26 26 One of the best diagnostic tools for debugging problems is Samba itself. You can use the <code class="option">-d 27 27 option</code> for both <span class="application">smbd</span> and <span class="application">nmbd</span> to specify the <a class="link" href="smb.conf.5.html#DEBUGLEVEL" target="_top">debug level</a> at which to run. … … 29 29 options. The debug level (log level) can range from 1 (the default) to 10 (100 for debugging passwords). 30 30 </p><p> 31 <a class="indexterm" name="id26 91092"></a>32 <a class="indexterm" name="id26 91098"></a>33 <a class="indexterm" name="id26 91105"></a>34 <a class="indexterm" name="id26 91112"></a>35 <a class="indexterm" name="id26 91119"></a>36 <a class="indexterm" name="id26 91126"></a>37 <a class="indexterm" name="id26 91133"></a>31 <a class="indexterm" name="id2685006"></a> 32 <a class="indexterm" name="id2685013"></a> 33 <a class="indexterm" name="id2685020"></a> 34 <a class="indexterm" name="id2685027"></a> 35 <a class="indexterm" name="id2685034"></a> 36 <a class="indexterm" name="id2685041"></a> 37 <a class="indexterm" name="id2685048"></a> 38 38 Another helpful method of debugging is to compile Samba using the <code class="literal">gcc -g </code> flag. This will 39 39 include debug information in the binaries and allow you to attach <code class="literal">gdb</code> to the running … … 47 47 </p><p> 48 48 Some useful Samba commands worth investigating are: 49 <a class="indexterm" name="id26 91202"></a>50 <a class="indexterm" name="id26 91209"></a>49 <a class="indexterm" name="id2685117"></a> 50 <a class="indexterm" name="id2685123"></a> 51 51 </p><pre class="screen"> 52 52 <code class="prompt">$ </code><strong class="userinput"><code>testparm | more</code></strong> 53 53 <code class="prompt">$ </code><strong class="userinput"><code>smbclient -L //{netbios name of server}</code></strong> 54 54 </pre><p> 55 </p></div><div class="sect2" title="Tcpdump"><div class="titlepage"><div><div><h3 class="title"><a name="id2691244"></a>Tcpdump</h3></div></div></div><p>56 <a class="indexterm" name="id26 91252"></a>57 <a class="indexterm" name="id26 91259"></a>58 <a class="indexterm" name="id26 91265"></a>55 </p></div><div class="sect2" lang="en"><div class="titlepage"><div><div><h3 class="title"><a name="id2685159"></a>Tcpdump</h3></div></div></div><p> 56 <a class="indexterm" name="id2685167"></a> 57 <a class="indexterm" name="id2685173"></a> 58 <a class="indexterm" name="id2685180"></a> 59 59 <a class="ulink" href="http://www.tcpdump.org/" target="_top">Tcpdump</a> was the first 60 60 UNIX sniffer with SMB support. It is a command-line utility and 61 61 now, its SMB support is somewhat lagging that of <code class="literal">ethereal</code> 62 62 and <code class="literal">tethereal</code>. 63 </p></div><div class="sect2" title="Ethereal"><div class="titlepage"><div><div><h3 class="title"><a name="id2691294"></a>Ethereal</h3></div></div></div><p>64 <a class="indexterm" name="id26 91302"></a>63 </p></div><div class="sect2" lang="en"><div class="titlepage"><div><div><h3 class="title"><a name="id2685209"></a>Ethereal</h3></div></div></div><p> 64 <a class="indexterm" name="id2685217"></a> 65 65 <a class="ulink" href="http://www.ethereal.com/" target="_top">Ethereal</a> is a graphical sniffer, available for both UNIX (Gtk) 66 66 and Windows. Ethereal's SMB support is quite good. For details on the use of <code class="literal">ethereal</code>, read 67 67 the well-written Ethereal User Guide. 68 68 </p><div class="figure"><a name="ethereal1"></a><p class="title"><b>Figure 39.1. Starting a Capture.</b></p><div class="figure-contents"><div class="mediaobject"><img src="images/ethereal1.png" alt="Starting a Capture."></div></div></div><br class="figure-break"><p> 69 <a class="indexterm" name="id26 91365"></a>69 <a class="indexterm" name="id2685280"></a> 70 70 Listen for data on ports 137, 138, 139, and 445. For example, use the filter <strong class="userinput"><code>port 137, port 138, 71 71 port 139, or port 445</code></strong> as seen in <a class="link" href="problems.html#ethereal1" title="Figure 39.1. Starting a Capture.">Starting a Capture</a> snapshot. 72 72 </p><p> 73 73 A console version of ethereal is available as well and is called <code class="literal">tethereal</code>. 74 </p><div class="figure"><a name="ethereal2"></a><p class="title"><b>Figure 39.2. Main Ethereal Data Window.</b></p><div class="figure-contents"><div class="mediaobject"><img src="images/ethereal2.png" alt="Main Ethereal Data Window."></div></div></div><br class="figure-break"></div><div class="sect2" title="The Windows Network Monitor"><div class="titlepage"><div><div><h3 class="title"><a name="id2691438"></a>The Windows Network Monitor</h3></div></div></div><p>75 <a class="indexterm" name="id26 91446"></a>76 <a class="indexterm" name="id26 91453"></a>77 <a class="indexterm" name="id26 91460"></a>78 <a class="indexterm" name="id26 91467"></a>79 <a class="indexterm" name="id26 91473"></a>80 <a class="indexterm" name="id26 91480"></a>74 </p><div class="figure"><a name="ethereal2"></a><p class="title"><b>Figure 39.2. Main Ethereal Data Window.</b></p><div class="figure-contents"><div class="mediaobject"><img src="images/ethereal2.png" alt="Main Ethereal Data Window."></div></div></div><br class="figure-break"></div><div class="sect2" lang="en"><div class="titlepage"><div><div><h3 class="title"><a name="id2685353"></a>The Windows Network Monitor</h3></div></div></div><p> 75 <a class="indexterm" name="id2685361"></a> 76 <a class="indexterm" name="id2685368"></a> 77 <a class="indexterm" name="id2685374"></a> 78 <a class="indexterm" name="id2685382"></a> 79 <a class="indexterm" name="id2685388"></a> 80 <a class="indexterm" name="id2685395"></a> 81 81 For tracing things on Microsoft Windows NT, Network Monitor (aka Netmon) is available on Microsoft Developer 82 82 Network CDs, the Windows NT Server install CD, and the SMS CDs. The version of Netmon that ships with SMS … … 85 85 local NT box and broadcasts on the local subnet. Be aware that Ethereal can read and write Netmon formatted 86 86 files. 87 </p><div class="sect3" title="Installing Network Monitor on an NT Workstation"><div class="titlepage"><div><div><h4 class="title"><a name="id2691497"></a>Installing Network Monitor on an NT Workstation</h4></div></div></div><p>88 <a class="indexterm" name="id26 91506"></a>87 </p><div class="sect3" lang="en"><div class="titlepage"><div><div><h4 class="title"><a name="id2685412"></a>Installing Network Monitor on an NT Workstation</h4></div></div></div><p> 88 <a class="indexterm" name="id2685420"></a> 89 89 Installing Netmon on an NT workstation requires a couple of steps. The following are instructions for 90 90 installing Netmon V4.00.349, which comes with Microsoft Windows NT Server 4.0, on Microsoft Windows NT … … 92 92 need both the Microsoft Windows NT Server 4.0 Install CD and the Workstation 4.0 Install CD. 93 93 </p><p> 94 <a class="indexterm" name="id26 91523"></a>94 <a class="indexterm" name="id2685437"></a> 95 95 Initially you will need to install <span class="application">Network Monitor Tools and Agent</span> 96 96 on the NT Server to do this: 97 </p><div class="itemizedlist"><ul class="itemizedlist" type="disc"><li class="listitem"><p>Go to <span class="guibutton">Start</span> -> <span class="guibutton">Settings</span> -> <span class="guibutton">Control Panel</span> ->98 <span class="guibutton">Network</span> -> <span class="guibutton">Services</span> -> <span class="guibutton">Add</span>.</p></li><li class="listitem"><p>Select the <span class="guilabel">Network Monitor Tools and Agent</span> and click on <span class="guibutton">OK</span>.</p></li><li class="listitem"><p>Click on <span class="guibutton">OK</span> on the Network Control Panel.</p></li><li class="listitem"><p>Insert the Windows NT Server 4.0 install CD when prompted.</p></li></ul></div><p>97 </p><div class="itemizedlist"><ul type="disc"><li><p>Go to <span class="guibutton">Start</span> -> <span class="guibutton">Settings</span> -> <span class="guibutton">Control Panel</span> -> 98 <span class="guibutton">Network</span> -> <span class="guibutton">Services</span> -> <span class="guibutton">Add</span>.</p></li><li><p>Select the <span class="guilabel">Network Monitor Tools and Agent</span> and click on <span class="guibutton">OK</span>.</p></li><li><p>Click on <span class="guibutton">OK</span> on the Network Control Panel.</p></li><li><p>Insert the Windows NT Server 4.0 install CD when prompted.</p></li></ul></div><p> 99 99 At this point, the Netmon files should exist in <code class="filename">%SYSTEMROOT%\System32\netmon\*.*</code>. 100 100 Two subdirectories exist as well: <code class="filename">parsers\</code>, which contains the necessary DLLs … … 103 103 To install the Netmon tools on an NT Workstation, you will first need to install the 104 104 Network Monitor Agent from the Workstation install CD. 105 </p><div class="itemizedlist"><ul class="itemizedlist" type="disc"><li class="listitem"><p>Go to <span class="guibutton">Start</span> -> <span class="guibutton">Settings</span> ->105 </p><div class="itemizedlist"><ul type="disc"><li><p>Go to <span class="guibutton">Start</span> -> <span class="guibutton">Settings</span> -> 106 106 <span class="guibutton">Control Panel</span> -> <span class="guibutton">Network</span> -> 107 <span class="guibutton">Services</span> -> <span class="guibutton">Add</span>.</p></li><li class="listitem"><p>Select the <span class="guilabel">Network Monitor Agent</span>, click on108 <span class="guibutton">OK</span>.</p></li><li class="listitem"><p>Click on <span class="guibutton">OK</span> in the Network Control Panel.109 </p></li><li class="listitem"><p>Insert the Windows NT Workstation 4.0 install CD when prompted.</p></li></ul></div><p>107 <span class="guibutton">Services</span> -> <span class="guibutton">Add</span>.</p></li><li><p>Select the <span class="guilabel">Network Monitor Agent</span>, click on 108 <span class="guibutton">OK</span>.</p></li><li><p>Click on <span class="guibutton">OK</span> in the Network Control Panel. 109 </p></li><li><p>Insert the Windows NT Workstation 4.0 install CD when prompted.</p></li></ul></div><p> 110 110 Now copy the files from the NT Server in <code class="filename">%SYSTEMROOT%\System32\netmon</code> 111 111 to <code class="filename">%SYSTEMROOT%\System32\netmon</code> on the workstation and set permissions 112 112 as you deem appropriate for your site. You will need administrative rights on the NT box to run Netmon. 113 </p></div><div class="sect3" title="Installing Network Monitor on Windows 9x/Me"><div class="titlepage"><div><div><h4 class="title"><a name="id2691740"></a>Installing Network Monitor on Windows 9x/Me</h4></div></div></div><p>113 </p></div><div class="sect3" lang="en"><div class="titlepage"><div><div><h4 class="title"><a name="id2685655"></a>Installing Network Monitor on Windows 9x/Me</h4></div></div></div><p> 114 114 To install Netmon on Windows 9x/Me, install the Network Monitor Agent 115 115 from the Windows 9x/Me CD (<code class="filename">\admin\nettools\netmon</code>). 116 116 There is a readme file included with the Netmon driver files on the CD if you need 117 117 information on how to do this. Copy the files from a working Netmon installation. 118 </p></div></div></div><div class="sect1" title="Useful URLs"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2691764"></a>Useful URLs</h2></div></div></div><div class="itemizedlist"><ul class="itemizedlist" type="disc"><li class="listitem"><p>See how Scott Merrill simulates a BDC behavior at118 </p></div></div></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2685678"></a>Useful URLs</h2></div></div></div><div class="itemizedlist"><ul type="disc"><li><p>See how Scott Merrill simulates a BDC behavior at 119 119 <a class="ulink" href="http://www.skippy.net/linux/smb-howto.html" target="_top"> 120 http://www.skippy.net/linux/smb-howto.html</a>. </p></li><li class="listitem"><p>FTP site for older SMB specs,120 http://www.skippy.net/linux/smb-howto.html</a>. </p></li><li><p>FTP site for older SMB specs, 121 121 <a class="ulink" href="ftp://ftp.microsoft.com/developr/drg/CIFS/" target="_top"> 122 ftp://ftp.microsoft.com/developr/drg/CIFS/</a></p></li></ul></div></div><div class="sect1" title="Getting Mailing List Help"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2691801"></a>Getting Mailing List Help</h2></div></div></div><p>122 ftp://ftp.microsoft.com/developr/drg/CIFS/</a></p></li></ul></div></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2685716"></a>Getting Mailing List Help</h2></div></div></div><p> 123 123 There are a number of Samba-related mailing lists. Go to <a class="ulink" href="http://samba.org" target="_top">http://samba.org</a>, click on your nearest mirror, 124 124 and then click on <code class="literal">Support</code>. Next, click on <code class="literal"> … … 130 130 mainstream Samba lists.</p><p> 131 131 If you do post a message to one of the lists, please observe the following guidelines: 132 </p><div class="itemizedlist"><ul class="itemizedlist" type="disc"><li class="listitem"><p>133 <a class="indexterm" name="id26 91856"></a>132 </p><div class="itemizedlist"><ul type="disc"><li><p> 133 <a class="indexterm" name="id2685771"></a> 134 134 Always remember that the developers are volunteers; they are 135 135 not paid and they never guarantee to produce a particular feature at 136 a particular time. Any timelines are <span class="quote">“<span class="quote">best guess,</span>”</span>and nothing more.137 </p></li><li class="listitem"><p>138 <a class="indexterm" name="id26 91875"></a>136 a particular time. Any timelines are “<span class="quote">best guess,</span>” and nothing more. 137 </p></li><li><p> 138 <a class="indexterm" name="id2685789"></a> 139 139 Always mention what version of Samba you are using and what 140 140 operating system it's running under. You should list the relevant sections of 141 141 your <code class="filename">smb.conf</code> file, at least the options in <em class="parameter"><code>[global]</code></em> 142 142 that affect PDC support. 143 </p></li><li class="listitem"><p>In addition to the version, if you obtained Samba via144 CVS, mention the date when you last checked it out.</p></li><li class="listitem"><p> Try to make your questions clear and brief. Lots of long,143 </p></li><li><p>In addition to the version, if you obtained Samba via 144 CVS, mention the date when you last checked it out.</p></li><li><p> Try to make your questions clear and brief. Lots of long, 145 145 convoluted questions get deleted before they are completely read! 146 146 Do not post HTML-encoded messages. Most people on mailing lists simply delete 147 147 them. 148 </p></li><li class="listitem"><p> If you run one of those nifty <span class="quote">“<span class="quote">I'm on holiday</span>”</span>things when148 </p></li><li><p> If you run one of those nifty “<span class="quote">I'm on holiday</span>” things when 149 149 you are away, make sure its configured to not answer mailing list traffic. Autoresponses 150 150 to mailing lists really irritate the thousands of people who end up having to deal 151 151 with such bad netiquet bahavior. 152 </p></li><li class="listitem"><p>153 <a class="indexterm" name="id26 91927"></a>152 </p></li><li><p> 153 <a class="indexterm" name="id2685842"></a> 154 154 Don't cross post. Work out which is the best list to post to 155 155 and see what happens. Do not post to both samba-ntdom and samba-technical. … … 157 157 than one list and get annoyed to see the same message two or more times. 158 158 Often someone who thinks a message would be better dealt 159 with on another list will forward it on for you.</p></li><li class="listitem"><p>You might include <span class="emphasis"><em>partial</em></span>159 with on another list will forward it on for you.</p></li><li><p>You might include <span class="emphasis"><em>partial</em></span> 160 160 log files written at a log level set to as much as 20. 161 161 Please do not send the entire log but just enough to give the context of the 162 error messages.</p></li><li class="listitem"><p>If you have a complete Netmon trace (from the opening of163 the pipe to the error), you can send the *.CAP file as well.</p></li><li class="listitem"><p>Please think carefully before attaching a document to an email.162 error messages.</p></li><li><p>If you have a complete Netmon trace (from the opening of 163 the pipe to the error), you can send the *.CAP file as well.</p></li><li><p>Please think carefully before attaching a document to an email. 164 164 Consider pasting the relevant parts into the body of the message. The Samba 165 165 mailing lists go to a huge number of people. Do they all need a copy of your 166 <code class="filename">smb.conf</code> in their attach directory?</p></li></ul></div></div><div class="sect1" title="How to Get Off the Mailing Lists"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2691975"></a>How to Get Off the Mailing Lists</h2></div></div></div><p>To have your name removed from a Samba mailing list, go to the same166 <code class="filename">smb.conf</code> in their attach directory?</p></li></ul></div></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2685890"></a>How to Get Off the Mailing Lists</h2></div></div></div><p>To have your name removed from a Samba mailing list, go to the same 167 167 place where you went to 168 168 subscribe to it, go to <a class="ulink" href="http://lists.samba.org/" target="_top">http://lists.samba.org</a>,
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