Open Bug 1665535 Opened 4 years ago Updated 7 months ago

Picture-in-Picture opens but does not show up and cannot be closed for audio with background image. (JWPlayer 8.4.1)

Categories

(Toolkit :: Picture-in-Picture, defect, P3)

defect

Tracking

()

UNCONFIRMED

People

(Reporter: 18ljh, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(1 file)

234.10 KB, application/x-zip-compressed
Details
Attached file PnPReport.zip

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0

Steps to reproduce:

I cannot provide the actual video that this occurred on as I do not have permission to share it outside of my institution. I will provide the source code at the bottom but you will not have access to any of the links.

  1. Set up JWPlayer 8.4.1 with an audio-only source.
  2. Set a background image on the player
  3. Play video and open picture-in-picture

Actual results:

The player window says "This video is playing in Picture-in-Picture mode" but no other window opens up. Once this occurs you are soft locked and cannot close Picture-in-Picture until the page is refreshed as there is no window that can be closed.

Expected results:

Either the background image should have loaded into the Picture-in-Picture, or there should be no option when the source is not a video.

In the file I attached, I believe the most important line is 41. This is where the image is loaded into the background. I don't really know how these video players work, but hopefully this provides some insight into reproducing the issue.

I have also attached an MP4 to show what is happening. I do have multiple monitors but it does not show up on those either. I was able to reproduce this on my laptop as well as desktop.

UPDATE:

  • I didn't realize when I first opened the ticket, but a picture-in-picture process DOES start, but it is not visible. I.e I am able to alt-tab and see the windows, or hover over firefox on the taskbar and see the picture-in-picture window exists, but it does not contain anything. It is able to be closed though.
    https://i.imgur.com/BkVacfu.png

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: Untriaged → Video/Audio Controls
Product: Firefox → Toolkit
Blocks: videopip
Severity: -- → S3
Priority: -- → P3
Component: Video/Audio Controls → Picture-in-Picture
Version: 80 Branch → Trunk
Duplicate of this bug: 1833179
See Also: → 1850561
Duplicate of this bug: 1863058
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