Open Bug 1663170 Opened 4 years ago Updated 5 months ago

Add-on install popup not fully keyboard accessible

Categories

(Toolkit :: PopupNotifications and Notification Bars, defect, P3)

defect

Tracking

()

UNCONFIRMED
Accessibility Severity s4

People

(Reporter: Mrichardson42, Unassigned)

References

Details

(Keywords: access)

Attachments

(1 file)

Attached image addon.PNG

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36

Steps to reproduce:

When you go to install an Add-on, it prompts you with a pop-up to "Add or Close".

Actual results:

The buttons are only accessible via a click, or hotkeys which are announced to a screen reader.

Expected results:

This popup should be either/or

  1. Accessible to a keyboard
  2. Hotkey shown visually

It's possible that maybe this hotkey is ubiquitous enough to not be shown, but I wasn't aware of what it was until I turned on a screen reader.

Component: Untriaged → Notifications and Alerts
Keywords: access
Product: Firefox → Toolkit
Version: 1.0 Branch → unspecified

Note that you can focus pop-ups with f6, which is a standard keyboard command to switch between panels. Mrichardson42, when you do that, do the accelerators show up for the commands?

Asa, when do we show the underline for accelerators (underlined letter or whatever to indicate, for example, that alt+a is for Add)? Is this like the focus indicator thing where we only show it if the user brought up the relevant window using the keyboard (which will never happen for doorhangers)?

access-s4 for now given that there is a way to access this with the keyboard (f6). However, I do worry about the discoverability of accelerators in this case.

Flags: needinfo?(asa)
Flags: needinfo?(Mrichardson42)
Whiteboard: [access-s4]

Thanks James,

When I press f6, it sets my focus to the URL bar, but I still don't have a way to get into the popup.

The issue here is for keyboard-only users that are sighted (so they don't use a screen reader). It still doesn't seem like you can access this popup's information without knowing the hotkey provided to a screen reader only.

Hope that helps, let me know if you need more info.

Flags: needinfo?(Mrichardson42)

(In reply to Mrichardson42 from comment #2)

When I press f6, it sets my focus to the URL bar, but I still don't have a way to get into the popup.

My apologies. You may need to press f6 twice. Think of f6 like tab, but for panels (major pieces of the user interface). So, f6 will cycle between the document, the toolbar (address bar, etc.) and any open pop-ups (such as the add-on install pop-up).

(In reply to James Teh [:Jamie] from comment #3)

(In reply to Mrichardson42 from comment #2)

When I press f6, it sets my focus to the URL bar, but I still don't have a way to get into the popup.

My apologies. You may need to press f6 twice. Think of f6 like tab, but for panels (major pieces of the user interface). So, f6 will cycle between the document, the toolbar (address bar, etc.) and any open pop-ups (such as the add-on install pop-up).

Alright that seems to work, the focus order once you're in there a little wonky, but that's not a big deal.

(In reply to Mrichardson42 from comment #4)

Alright that seems to work, the focus order once you're in there a little wonky, but that's not a big deal.

Can you say how it behaves and how you'd expect it to behave?

Flags: needinfo?(asa)
Accessibility Severity: --- → s4
Whiteboard: [access-s4]
Component: Notifications and Alerts → PopupNotifications and Notification Bars

The severity field is not set for this bug.
:hjones, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(hjones)
Severity: -- → S4
Flags: needinfo?(hjones)
Priority: -- → P3
See Also: → 1354551
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