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Facilitating Media Distribution with Monetary Incentives

Published: 25 April 2020 Publication History

Abstract

Community media forums such as CGNet Swara and Mobile Vaani leverage interactive voice response (IVR) technology to enable feature phone owners in underprivileged regions of the world to call a toll-free phone number and listen to and report local stories. This excludes potential users living in areas without any mobile network. In this paper, we describe the deployment of an app that both facilitates a new means of media dissemination using a novel incentive scheme, and enables content collection, from no-network areas. In partnership with CGNet Swara, we deployed our app in the rural Indian states of Chhattisgarh and Telangana. In one month, 20,955 stories were transferred through Bluetooth to 2,443 unique phones, for which a total of $930 in mobile airtime credits was disbursed to 307 of the 680 users that installed the app. In an 81-day period, 537 local stories were reported using the app from 117 unique users. We present a quantitative and qualitative analysis of user behavior.

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    cover image ACM Conferences
    CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
    April 2020
    4474 pages
    ISBN:9781450368193
    DOI:10.1145/3334480
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 25 April 2020

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    Author Tags

    1. CGNet Swara
    2. HCI4D
    3. ICTD
    4. awareness campaigns
    5. bluetooth
    6. citizen journalism
    7. mobile internet
    8. mobile media sharing
    9. mobile payments
    10. sneakernet
    11. social networking

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