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The action workflow approach to workflow management technology

Published: 01 December 1992 Publication History
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References

[1]
Bullen, Chris, and John Bennett, Groupware in Practice: An Interpretation of Work Experiences, in C. Dunlop and R. Kling (eds.), Computerization and Controversy, Academic Press, 1991,257-287.
[2]
Dunham, Robert, Business design technology: Software development for customer satisfaction, IEEE Press, Proceedings of the 24th Annual Hawaii International Conference on Systems Sciences, 1991, 792-798
[3]
Flores, Femando, Michael Graves, Bradley Harffield and Terry Winograd, Computer systems and the design of organizational interaction, ACM Transactions on Office Information Systems 6:2 (April, 1988), 153-172.
[4]
Flores, Femando, Management and Communication in the Office of the Future, Dissertation, University of California, Berkeley, 1982.
[5]
Hammer, Michael, Reengineering Work: Don't Automate, Obliterate, Harvard Business Review, July-August 1990, 104-111
[6]
Keen, Peter, Shaping the Future: Business Design through Information Technology, Boston: Harvard Business School Press, 1991.
[7]
Kensing, Finn, and Terry Winograd, The languageaction approach to design of computer support for cooperative work, Proceedings of the IFIP TC8 Conference on Collaborative Work, Social Communications and Information Systems, Helsinki, Finland, 27-29 August, 1991.
[8]
Kukla, Charles, Anne Clements, Robert Morse, and Debra Cash, Designing Effective Systems: A Tool Approach, in P. Adler and T. Winograd (eds.), Usability: Turning Technology into Tools, New York: Oxford University Press, 1992, 41-65.
[9]
Moad, Jeff, ViewStar faces many Goliaths, Datamation 38:11 (May 15, 1992), 30-31.
[10]
Winograd, Terry, A language/action perspective on the design of cooperative work Human-Computer Interaction 3:1 (1987/88), 3-30.
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Winograd, Terry, Where the action is, Byte, December, 1988, 256-260.
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Winograd, Terry and Femando Flores, Understanding Computers and Cognition: A New Foundation for Design, Norwood, NJ: Ablex, 1986. Paperback issued by Addison-Wesley, 1987.

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cover image ACM Conferences
CSCW '92: Proceedings of the 1992 ACM conference on Computer-supported cooperative work
December 1992
403 pages
ISBN:0897915429
DOI:10.1145/143457
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 December 1992

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Author Tags

  1. Action Workflow
  2. coordination
  3. coordinator
  4. workflow

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CSCW92
CSCW92: Computer Supported Cooperative Work 92
November 1 - 4, 1992
Ontario, Toronto, Canada

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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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  • (2023)Orchestration Scripts: A System for Encoding an Organization’s Ways of Working to Support Situated WorkProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581456(1-17)Online publication date: 19-Apr-2023
  • (2021)Comparing Team Interactions in Traditional and BIM-Lean Design ManagementBuildings10.3390/buildings1110044711:10(447)Online publication date: 30-Sep-2021
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