The Internet of Everything: Informed Airports
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Delays, congestion and long lines can take much of the charm out of airline travel. But the data and triggers from sensors, actuators, cameras, beacons, GPS and other connected technologies that make up the Internet of Everything can take the sting out of lines and delays, reshape passenger experiences and streamline operations at busy airports in North America and globally.
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The Internet of Everything: Informed Airports
- 1. 650 MILLION 20 LATE 50 MINUTES % US air travelers got in line for mandatory screening by the TSA in 20141 . 1 in 5 domestic flights in 2013, or more than one million flights, arrived at the gate more than 15 minutes late2 . The average length of flight delays at US airports in 2013 was longer than 50 minutes3 . By 2020, as many as 25 billion connected devices4 – everything from sensors on bags to beacons in lounges - will be generating useful data. Here are some of the ways smart sensors, smart data and smart displays can lead to smarter airports and happier journeys... INFORMED AIRPORTS TODAY’S AIRPORTS are already filled with digital displays, almost all of them dedicated to specific tasks and information sources. The Internet of Everything makes it possible to directly tie what’s on screens with what one or many data sources are saying, and even generate visuals – such as charts – “on the fly.” IMAGINE A TRIP that didn't involve decoding muffled public address announcements and wondering how much time you really had! PASSENGERS OPERATORS ASSET TRACKING Sensors and readers report where equipment and people are on the tarmac and other areas, and help drive more efficient plane turnarounds. LOCATION BASED SERVICES Mobile apps, beacons and screens help passengers find where they need to go, direct them to retail and food services, and notify them of important changes. NOTICES & ALERTS Data-mapping airport information systems to content management systems and displays gets important messages to passenger and staff instantly. PASSENGER TRACKING Cameras and sensors visualize in heat mappings and charts the numbers and flow of passengers, and help load-balance and optimize operations. GATE CHANGE NOTICES Travelers get visual cues on screens – not just muffled messages on loudspeakers – when gates change. SCREENING WAIT TIMES Cameras and sensors let travelers know how long screening may take and which screening area is moving fastest. LUGGAGE STATUS NOTICES Sensors and readers log and track delayed luggage and let travelers know as they reach baggage claim. PRE-ORDER FOOD PICKUPS Dedicated screens let hurried travelers know their pre-ordered and pre-paid food is ready and where to pickup. GATE CHANGE NEXT LINE 3NOW B16 DELAYS ! FLIGHT STATUS ON TIME How long is this going to take? Am I even in the right line? I’m so frustrated! Grr! I’m going to miss my flight! It feels like we’ve been here forever! What’s going on? THE INTERNET OF EVERYTHING SAMSUNG AND THE INTERNET OF EVERYTHING Samsung is a major player in the Internet of Everything, producing world-class devices, displays, processors and other central elements of the technology. Smart data married with smart displays, merged and managed by Samsung’s Smart Signage platform, results in smart content. Samsung is changing visual communications in airports, retail and across many business sectors. To learn more about how your business can leverage the Internet of Everything, visit www.samsung.com/smartsignage 1-3 U.S. Department of Transportation’s Transportation Statistics Annual Report 4 Gartner ©2015 Samsung Electronics America Delays, congestion and long lines can take much of the charm out of airline travel. But the data and triggers from sensors, actuators, cameras, beacons, GPS and other connected technologies that make up the Internet of Everything can take the sting out of lines and delays, reshape passenger experiences and streamline operations at busy airports in North America and globally.