Samsung Galaxy Tab Helps Logistics Fleets Increase Driver Efficiency and Communication

Case Study: Teletrac, Inc.
Samsung Galaxy Tab Helps Logistics Fleets
Increase Driver Efficiency and Communication
Customer Need
Teletrac is a fleet management
software provider that helps
customers manage over 250,000
commercial vehicles. Using a
dashboard-mounted device, drivers
use Teletrac to communicate with
dispatch, get directions and produce
reports on driving hours and vehicle
conditions. In order to create a flexible
platform for smarter logistics, Teletrac
wanted to partner with a leading
brand to offer its services on an
Android tablet.
Samsung Solution
Teletrac selected the Samsung Galaxy
Tab powered by the Android operating
system to host its Drive app. The
7-inch Galaxy Tab is bundled with
the Teletrac subscription, providing
a more powerful truck-cabin
communications tool. The open
architecture of the Android operating
system makes it easier for Teletrac
to expand the Drive app and enables
customers to develop their own apps
on the same platform.
Results
The Samsung Galaxy Tab has proven
to be a smart component to Teletrac’s
strategy of building a more robust
and flexible logistics platform for
customers and their drivers. The
Galaxy Tab’s larger, higher resolution
display and faster processing speed
provide a superior user experience
for drivers. They can view and hear
driving directions more clearly,
communicate with dispatch more
quickly, and track vehicle and driving
logs with ease. The open platform
of the Android OS enables faster
innovation and speed-to-market for
Teletrac and its customers.
Overview

2
Teletrac is a fleet management
software and services firm based
in southern California. Its nearly
20,000 customers use Teletrac
software to manage close to
250,000 vehicles including trucks,
vans and buses.
Teletrac customers include long-
haul truckers who transport cargo
over state, national and international
lines, as well as companies with
metro fleets for transportation and
service delivery.
With better insight to the location
and well being of their vehicles and
drivers, Teletrac customers have
cut fuel usage by up to 30 percent,
reduced driver overtime by up to 15
percent, and increased productivity
by up to 12 percent.
Teletrac’s Drive app provides
drivers with real-time navigation
data for efficient routing, two-way
messaging with dispatch, and
vehicle condition reporting. It also
captures vehicle performance
data that enables fleets to lower
costs by better understanding fuel
consumption, fleet idle time, travel
distance, routing details and a
variety of other metrics.
Several years ago, Teletrac began
offering a proprietary 5-inch
tablet device so that drivers/users
could better manage their
routes and trucks.
The device with Teletrac’s Drive
software has four key functions:
• The ability to two-way message
with the dispatch office on
status, weather, and delivery
logistics
• Get optimal routing information
and turn by turn navigation
• Automatically log the amount
of driving time for compliance
reporting
• Complete vehicle inspection
reports to ensure safe operating
conditions.
The original Drive software was
developed on a closed operating
system platform, which made it
difficult to upgrade and expand.
“We recognized that in order to
provide more value and flexibility
to our customers, we needed to
transition to an Android platform,”
says Sid Nair, director of product
management at Teletrac.
“Android has become the de facto
standard when it comes to apps
development – it provides greater
development flexibility and speed,”
Nair explains. Teletrac also needed
a tablet that met a high standard for
performance, affordability, reliability
and support. The tablet needed to
have a fast processor for quicker
response times. It needed excellent
audio to overcome road noise. And
it had to have a bright display for in-
cab reading day and night.
The tablet also had to be attractively
priced so that it could be
economically deployed fleet-wide.
Teletrac wanted a tablet made with
high-quality components that would
stand up to the wear of delivery
truck operations. And it needed to
be made by a company with a solid
reputation for service and support.
“The tablet was a critical component
to delivering our vision of the next
generation logistics management
platform,” says Nair. “So it was
important to not only choose the
best-in-class tablet for today, but
a vendor that would bring platform
and product stability for years.”
Expand Offerings and Services Through
an Open Mobile Platform
The Customer Need:

3
After conducting a review of several
Android tablet brands, Teletrac
selected the Samsung Galaxy Tab
running Android. “We evaluated four
different Android tablet vendors, and
ultimately chose Samsung because
it met our high bar for both functional
and business needs,” says Nair.
“We needed a tablet that was reliable
and built with components that would
stand up to the vibrations and bumps
of a long-haul truck that’s on the road
the majority of the time,” says Nair.
“Samsung’s brand and reputation
for quality provides Teletrac and
our customers with a high degree
of comfort around reliability and
support.”
The tablet has a thin bezel that
ensures maximum screen space in a
compact form factor – important in
a truck cabin. It mounts onto the dash
or windshield depending on the truck
configuration, and the bright screen
is easy to view inside and outside
the truck.
Using both the Galaxy Tab and the
Teletrac software, users can two-way
message with the dispatch office
on status, weather, and delivery
logistics. Teletrac Drive automatically
logs the hours of service (HOS) that
a driver/operator has been driving, to
help him comply with Federal Motor
Carrier Safety Administration (FMCSA)
regulations.
The Teletrac system includes a Vehicle
Location Unit (VLU), which is a small
device installed in the truck and pings
location and diagnostic information
back to the Teletrac Cloud Services
and Fleet Director Software. Unlike
the previous tablet that had to be
hard-wired to the VLU, the Samsung
Galaxy Tab wirelessly connects to the
VLU over Bluetooth, which significantly
reduces installation time and cost.
Depending on customer preference,
the tablet can be removed from the
enclosure and used by drivers when
they stop for meals or overnight rests.
“Ultimately, we envision the Galaxy
tablet as a productivity device that
drivers will use for all kinds of tasks,”
says Nair.
Quick Profile:
As used by Teletrac
The Samsung Solution:
Galaxy Tab Accelerates Driver Productivity
Also Available:
Galaxy Tab 4 Series (7”, 8” & 10”)
Processor: 1.2 GHz Quad Core
Display: 7.0-inch WXGA
(1280x800)
OS: Android 4.4 (KitKat)
Camera: 3 MP FF + 1.3 MP
Connectivity: Wi-Fi 802.11
a/b/g/n, WiFi Direct, BT4.0, USB2.0
GPS: GPS, GLONASS
Memory: 1.5GB + 8/16GB Micro
SD (up to 32GB) - 3G/WiFi, Micro
SD (up to 64GB) - LTE
Processor: 1.7 GHz Dual Core
Display: 7.0-inch WSVGA TFT
(1024x600)
OS: Android 4.2 (Jellybean)
Camera: 1.3 MP FF + 3.0 MP
Connectivity: Bluetooth®
GPS: GPS
Memory: 1.5RAM + 16GB ROM
Galaxy Tab 3 7”

Learn more: samsung.com/business | 1-800-SAMSUNG | 1-866-SAM4BIZ
Follow us: youtube.com/samsungbizusa | @SamsungBizUSA
© 2015 Samsung Electronics America, Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co.,
Ltd. All products, logos and brand names are trademarks or registered trademarks of their respective companies. Screen images
simulated. This case study is for informational purposes only. Samsung makes no warranties, express or implied, in this case study.
CASEST-GAL-TELETRAC-MAY15J
The Results:
Reliable Tablet for the Long Haul
Teletrac has received positive feedback
from customers deploying the Teletrac
Drive app with the Samsung Galaxy
tablet. Users report that it is much
faster than the previous tablet. It takes
them less time to download logs,
access reports and receive updates
on delivery routes. The larger, higher-
resolution display screens render
maps more clearly – even in the
daytime. Messaging alerts and driving
instructions are easier to hear over the
road noise.
“The trucking business is highly
competitive, and we are always looking
for ways to improve driver productivity
and satisfaction,” says Rob Koch,
vice president of operations for A.N.
Webber, a transportation, logistics and
warehousing company in Illinois. “The
Samsung tablets are easy to use and
our drivers really enjoy using them.
They say it makes their daily routine
easier and more efficient.”
The Galaxy Tab enables A.N.
Webber drivers to stay connected to
dispatch, get driving directions, log
any maintenance and repair issues,
and track driving hours with ease and
without all the paper.
Nair says Teletrac plans to take
advantage of the Galaxy Tab’s mobility
and Android development platform
for a number of enhancements like a
photo application to capture images
from an accident scene and delivery
e-signatures. In the future, Teletrac will
enable custom programs developed by
their customers while ensuring a level
of device management to prevent the
use of non-approved applications.
“The Samsung Galaxy Tab and
Android platform gives us the ability
to add more value to our customers
through our own apps and theirs,”
says Nair. “We can give them the
functions and services they need while
at the same time restricting access to
applications that shouldn’t be used
on the road, like texting or watching
videos while driving. This platform sets
the stage for even more growth and
advancements in the coming years.”
“Samsung’s brand and
reputation for quality
provides Teletrac and our
customers with a high
degree of comfort around
reliability and support.”
– Sid Nair,
Director of Product
Management, Teletrac

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Samsung Galaxy Tab Helps Logistics Fleets Increase Driver Efficiency and Communication