Facebook Messenger API

📘
Please Note

Facebook Messenger channel is supported via Webex ConnectMessaging API v1. The endpoint for it is:[https://{YourRegion}.webexconnect.io/resources/v1/messaging].

Please modify YourRegion in the URL to reflect your tenant’s region. See Know your endpoint page.

Refer to our Postman Collection for trying various message types.

Request Body for Facebook Messenger Messages:

{
    "appid": "<app-id>",
    "deliverychannel": "fb",
    "channels": {
        "OTT-Messaging": {
            "fb": {
                "text": "Welcome to Webex Connect",
                "notification_type": "NO_PUSH/SILENT_PUSH",
                "messaging_type": "RESPONSE/UPDATE/MESSAGE_TAG",
                "tag": "ACCOUNT_UPDATE",//if messaging_type is specified as MESSAGE_TAG
								"quick_replies": [{
                    "content_type": "text",
                    "title": "Red",
                    "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_RED"
                }, {
                    "content_type": "text",
                    "title": "Green",
                    "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_GREEN"
                }]              
            }
        }
    },
    "destination": [
        {
            "psid": [
                "<psid>"
            ]
        }
    ]
}

Facebook Messenger Messaging Parameters

Parameter	Type	Mandatory	Description
text	String	No	Specifies the message text. Note: Either text _or _attachment or sender_action is mandatory.
attachment	JSONObject	No	A block consists of the following parameters: _ type _ payload Note: Either text _or _attachment or sender_action is mandatory.
notification_type	String	No	Specifies the notification to be received with a sound or without sound. The options are: _ REGULAR (Default): The notification will be sent with a sound. _ NO_PUSH: The notification will not be sent.
sender_action	String	No	Specifies the message state. The options are: _ markseen _ typing_on _ typing_off Note: Either _text _or _attachment or _sender_action* is mandatory.
quick_replies	JSONArray	No	Specifies an options in the text message to reply back to the sender. When the quick reply is tapped, the message is sent with the option tapped. Once the message is sent, the options disappear.
messaging_type	String	No	Specifies the messaging type. The options are: _ RESPONSE - Use this messaging type if you are responding to a received message. This includes messages sent inside the 24-hour standard messaging window. For example, use this tag to respond if a person asks for a reservation confirmation or an status update. _ UPDATE - Use this messaging type if you are proactively sending a message and not in response to a received message. This includes messages sent inside the the 24-hour standard messaging window. * MESSAGE_TAG - Message is non-promotional and is being sent outside the 24-hour standard messaging window with a message tag. The message must match the allowed use case for the tag Specify the tag using 'tag' field. Refer to Messenger Node to know the list of supported tags.

Types of Facebook Messages Supported:

Here's a list of Facebook Messenger message types supported by <. Click the hyperlinks below to see the API documentation for each of these.

Facebook Messenger : Text

Facebook Messenger : Attachments - Media

Facebook Messenger : Attachments - Templates

Facebook Messenger : Sender Action

Facebook Messenger : Quick Replies

Text

Text Payload Sample

{
    "deliverychannel": "fb", //Mandatory.
    "appid": "{{fbmAppid}}", //Mandatory.
    "destination": [{
        "psid": [
            "{{psid}}" //Mandatory.
        ]
    }],
    "channels": {
        "OTT-Messaging": {
            "fb": {
                "text": "Welcome to IMIconnect" //Mandatory.
            }
        }
    },
    "correlationid": "", //Optional.
    "callbackData": "", //Optional.
    "notifyurl": "" //Optional.
}

Attachments - Media

Media Attachments can be broadly categorised into the following:

File
Image
Audio
Video

Common Attachment Parameters

The parameters below are common to Media attachments and Template attachments, both.

Parameter	Type	Mandatory	Description
type	String	Yes	Specifies the type of the attachment. The options are: - file - image - audio - video - template
payload	JSONObject	Yes	Specifies the payload of attachment. The parameters of payload are: template_type: There are three types of templates: - Generic - Button - Receiptelements: Specifies the parameters of the selected template type in an array.

Payloads for Attachment Type - Media

{
   "appid":"<appid>",
   "deliverychannel":"fb",
   "channels":{
      "OTT-Messaging":{
         "fb":{
            "attachment":{
               "type":"image",
               "payload":{
                  "url":"<image-url>"
               }
            }
         }
      }
   },
   "destination":[
      {
         "psid":[
            "<psid>"
         ]
      }
   ]
}

{
   "appid":"<appid>",
   "deliverychannel":"fb",
   "channels":{
      "OTT-Messaging":{
         "fb":{
            "attachment":{
               "type":"audio",
               "payload":{
                  "url":"<audio-url>"
               }
            }
         }
      }
   },
   "destination":[
      {
         "psid":[
            "<psid>"
         ]
      }
   ]
}

{
   "appid":"<appid>",
   "deliverychannel":"fb",
   "channels":{
      "OTT-Messaging":{
         "fb":{
            "attachment":{
               "type":"video",
               "payload":{
                  "url":"<video-url>"
               }
            }
         }
      }
   },
   "destination":[
      {
         "psid":[
            "<psid>"
         ]
      }
   ]
}

{
   "appid":"<appid>",
   "deliverychannel":"fb",
   "channels":{
      "OTT-Messaging":{
         "fb":{
            "attachment":{
               "type":"file",
               "payload":{
                  "url":"<file-url>"
               }
            }
         }
      }
   },
   "destination":[
      {
         "psid":[
            "<psid>"
         ]
      }
   ]
}

{
    "deliverychannel": "fb", //Mandatory.
    "appid": "{{fbmAppid}}", //Mandatory.
    "destination": [{
        "psid": [
            "{{psid}}" //Mandatory.
        ]
    }],
    "channels": {
        "OTT-Messaging": {
            "fb": {
                "attachment": {
                    "type": "file", //Mandatory.
                    "payload": {
                        "url": "<file-url>" //Mandatory.
                    }
                }
            }
        }
    },
    "correlationid": "", //Optional.
    "callbackData": "", //Optional.
    "notifyurl": "" //Optional.
}

{
    "deliverychannel": "fb", //Mandatory.
    "appid": "{{fbmAppid}}", //Mandatory.
    "destination": [{
        "psid": [
            "{{psid}}" //Mandatory.
        ]
    }],
    "channels": {
        "OTT-Messaging": {
            "fb": {
                "attachment": {
                    "type": "image", //Mandatory.
                    "payload": {
                        "url": "https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcR5LtraajVrX9XqOtN9nhyFG9i9aJhhKcFG4LLZuw34ognS6zXQWkwOnILR" //Mandatory.
                    }
                },
                "quick_replies": [{
                        "content_type": "text",
                        "title": "Red",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_RED",
                        "image_url": "http://www.gstatic.com/webp/gallery/1.jpg"
                    },
                    {
                        "content_type": "text",
                        "title": "Green",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_GREEN",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Yellow",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_YELLOW",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Orange",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_ORANGE",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Pink",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_PINK",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Brown",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BROWN",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Blue",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BLUE",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Voilate",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_VOILATE",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    }
                ]
            }
        }
    },
    "correlationid": "", //Optional.
    "callbackData": "", //Optional.
    "notifyurl": "" //Optional.
}

Attachment - Templates

Template attachments can be broadly categorised into the following:

Template Attachments. They are categorised into the following:
- Generic
- Button
- Receipt

Generic Template

Generic template allows you to send horizontal scrollable set of images with an option to configure short description and buttons to request input from the users. You can add up to 10 images per message. For more information on generic template, click here.

Generic Template Payload Sample:

{
   "appid":"<appid>",
   "deliverychannel":"fb",
   "channels":{
      "OTT-Messaging":{
         "fb":{
            "attachment":{
               "type":"template",
               "payload":{
                  "template_type":"generic",
                  "elements":[
                     {
                        "title":"Classic White T-Shirt",
                        "image_url":"http://petersapparel.parseapp.com/img/item100-thumb.png",
                        "subtitle":"Soft white cotton t-shirt is back in style",
                        "buttons":[
                           {
                              "type":"web_url",
                              "url":"https://petersapparel.parseapp.com/view_item?item_id=100",
                              "title":"View Item"
                           },
                           {
                              "type":"web_url",
                              "url":"https://petersapparel.parseapp.com/buy_item?item_id=100",
                              "title":"Buy Item"
                           },
                           {
                              "type":"postback",
                              "title":"Bookmark Item",
                              "payload":"check"
                           }
                        ]
                     },
                     {
                        "title":"Giordano 60058 Black/Orange Analog Watch - For Men",
                        "image_url":"http://img6a.flixcart.com/image/watch/g/q/z/60058-black-orange-giordano-400x400-imae7c8rhnp4rfze.jpeg",
                        "subtitle":"Watch Watch",
                        "buttons":[
                           {
                              "type":"web_url",
                              "url":"http://www.flipkart.com/giordano-60058-black-orange-analog-watch-men/p/itmdw4v6gkgejetj?pid=WATDW4V5GYEYQGQZ&al=rWnbPKcgb3ESJptH0q72XsldugMWZuE7Phn6Yd2VMSLMQz8fzEH13Ce0tGaT7ePiWmFmBeJJs7Q%3D&offer=nb%3Amp%3A0405c80713&ref=L%3A-7770517350658453810&srno=b_1",
                              "title":"View Item"
                           },
                           {
                              "type":"web_url",
                              "url":"https://petersapparel.parseapp.com/buy_item?item_id=101",
                              "title":"Buy Item"
                           },
                           {
                              "type":"postback",
                              "title":"Bookmark Item",
                              "payload":"USER_DEFINED_PAYLOAD_FOR_ITEM101"
                           }
                        ]
                     }
                  ]
               }
            }
         }
      }
   },
   "destination":[
      {
         "psid":[
            "<psid>"
         ]
      }
   ]
}

{
    "deliverychannel": "fb", //Mandatory.
    "appid": "{{fbmAppid}}", //Mandatory.
    "destination": [{
        "psid": [
            "{{psid}}" //Mandatory.
        ]
    }],
    "conversationid": "",
    "route": "",
    "message": {
        "template": ""
    },
    "channels": {
        "OTT-Messaging": {
            "fb": {
                "attachment": {
                    "type": "template", //Mandatory.
                    "payload": {
                        "template_type": "generic",
                        "elements": [{
                            "title": "Classic White T-Shirt",
                            "image_url": "http://petersapparel.parseapp.com/img/item100-thumb.png",
                            "subtitle": "Soft white cotton t-shirt",
                            "buttons": [{
                                    "type": "web_url",
                                    "url": "https://petersapparel.parseapp.com/view_item?item_id=100",
                                    "title": "View Item"
                                },
                                {
                                    "type": "postback",
                                    "title": "Bookmark Item",
                                    "payload": "USER_DEFINED_PAYLOAD_FOR_ITEM100"
                                }
                            ]
                        }]
                    }
                },
                "quick_replies": [{
                        "content_type": "text",
                        "title": "Red",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_RED",
                        "image_url": "http://www.gstatic.com/webp/gallery/1.jpg"
                    },
                    {
                        "content_type": "text",
                        "title": "Green",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_GREEN",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Yellow",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_YELLOW",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Orange",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_ORANGE",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Pink",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_PINK",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Brown",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BROWN",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Blue",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BLUE",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    },
                    {
                        "content_type": "text",
                        "title": "Voilate",
                        "payload": "DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_VOILATE",
                        "image_url": "https://www.gstatic.com/webp/gallery3/1.png"
                    }
                ]
            }
        }
    },
    "correlationid": "", //Optional.
    "callbackData": "", //Optional.
    "notifyurl": "" //Optional.
}

Generic Template Parameter Table

Parameter	Type	Mandatory	Description
title	String	Yes	Specifies the bubble title. It has a limit of 80 characters.
item_url	String	No	Specifies the URL that is opened when bubble is tapped.
image_url	String	No	Specifies the bubble image.
subtitle	String	No	Specifies the bubble subtitle. It has a limit of 80 characters.
buttons	JSONArray	No	Specifies a set of buttons that appears as call-to-actions. You can add up to 3 buttons only. The parameters are: _ type _ title _ url _ payload

Button Template

Button template allows you to send a text and buttons attachment to request input from the user. The buttons can open a URL or make a back-end call to your webhook. For more information on button template, click here.

Button Template Payload Sample:

{
   "appid":"<appid>",
   "deliverychannel":"fb",
   "channels":{
      "OTT-Messaging":{
         "fb":{
            "attachment":{
               "type":"template",
               "payload":{
                  "template_type":"button",
                  "text":"",
                  "buttons":[
                     {
                        "type":"web_url",
                        "url":"https://www.google.co.in/maps/@17.4495157,78.4000172,16z?hl=en",
                        "title":"Show location"
                     },
                     {
                        "type":"postback",
                        "title":"Start Chatting",
                        "payload":"1232"
                     },
                     {
                        "type":"phone_number",
                        "title":"Call Representative",
                        "payload":"+9177xxxxxxxx"
                     }
                  ]
               }
            }
         }
      }
   },
   "destination":[
      {
         "psid":[
            "<psid>"
         ]
      }
   ]
}

Button Template Parameter Table:

Parameter	Type	Mandatory	Description
text	String	Yes	The text that appears in the main body.
buttons	JSONArray	No	Specifies a set of buttons that appears as call-to-actions.

You can add up to 3 buttons only. The parameters are:

Parameter	Type	Mandatory	Description
type	String	Yes	Specifies the value for button. The options are: _ web_url _ postback
title	String	Yes	Specifies the button title.
url	String	Yes	Specifies the web_url for buttons. It opens a browser when the button is tapped.
payload	String	Yes	When the postback button is clicked an event is raised that can be used to write rules.

Receipt Template

Receipt template allows you to send an order confirmation, with the transaction summary and description for each item. For more information on receipt template, click here.

Receipt Template Payload Sample:

{
    "appid": "<appid>",
    "deliverychannel": "fb",
    "channels": {
        "OTT-Messaging": {
            "fb": {
                "attachment": {
                    "type": "template",
                    "payload": {
                        "template_type": "receipt",
                        "recipient_name": "Stephane Crozatier",
                        "order_number": "1234444415678902",
                        "currency": "USD",
                        "payment_method": "Visa 2345",
                        "order_url": "http://petersapparel.parseapp.com/order?order_id=123456",
                        "timestamp": "1428444852",
                        "elements": [
                            {
                                "title": "Classic White T-Shirt",
                                "subtitle": "100% Soft and Luxurious Cotton",
                                "quantity": 2,
                                "price": 50,
                                "currency": "USD",
                                "image_url": "http://petersapparel.parseapp.com/img/whiteshirt.png"
                            },
                            {
                                "title": "Classic Gray T-Shirt",
                                "subtitle": "100% Soft and Luxurious Cotton",
                                "quantity": 1,
                                "price": 25,
                                "currency": "USD",
                                "image_url": "http://petersapparel.parseapp.com/img/grayshirt.png"
                            }
                        ],
                        "address": {
                            "street_1": "1 Hacker Way",
                            "street_2": "",
                            "city": "Menlo Park",
                            "postal_code": "94025",
                            "state": "CA",
                            "country": "US"
                        },
                        "summary": {
                            "subtotal": 75.00,
                            "shipping_cost": 4.95,
                            "total_tax": 6.19,
                            "total_cost": 56.14
                        },
                        "adjustments": [
                            {
                                "name": "New Customer Discount",
                                "amount": 20
                            },
                            {
                                "name": "$10 Off Coupon",
                                "amount": 10
                            }
                        ]
                    }
                }
            }
        }
    }
}
},
"destination": [
{
    "psid": [
        "<psid>"
    ]
}
]
}

Receipt Template Parameter Table

Parameter	Type	Mandatory	Description
recipient_name	String	Yes	Specifies the recipients name.
order_number	String	Yes	specifies the order number.
currency	String	Yes	Specifies the currency for order.
payment_method	String	Yes	Specifies the payment method details.
timestamp	String	No	Specifies the timestamp of order. It must be a unique number.
order_url	String	No	Specifies the URL of order.
elements	JSONArray	Yes	Specifies the details of the order. The parameters are: _ title _ subtitle _ quantity _ price _ currency _ image_url
address	JSONObject	No	Specifies the details of the shipping address. The parameters are: _ street_1 _ street_2 _ city _ postal_code
summary	JSONObject	Yes	Specifies the payment summary details. The parameters are: _ subtotal _ shipping_cost * total_tax
adjustments	JSONArray	No	Specifies the payment adjustments. The parameters are: _ name _ amount

Specifies the details of the order in receipt template. It accepts an array.

Parameter	Type	Mandatory	Description
title	String	Yes	Specifies the title of the item.
subtitle	String	No	Specifies the sub title of item.
quantity	Integer	No	Specifies the quantity of item.
price	Double	No	Specifies the item price.
currency	String	No	Specifies the currency of price.
image_url	String	No	Specifies the image URL of item.

Specifies the details of the shipping address.

Parameter	Type	Mandatory	Description
street_1	String	Yes	Specifies the street address, line 1.
street_2	String	No	Specifies the street address, line 2.
city	String	Yes	Specifies the city details.
postal_code	String	Yes	Specifies the postal code.
state	String	Yes	Specifies the state abbreviation of a country.
country	String	Yes	Specifies the two letter abbreviation of a country.

Specifies the payment summary details. The parameters are:

Parameter	Type	Mandatory	Description
subtotal	Number	No	Specifies the subtotal.
shipping_cost	Number	No	Specifies the cost of shipping.
total_tax	Number	No	Specifies the total tax.
total_cost	Number	No	Specifies the total cost.

Specifies the payment adjustments. The parameters are:

Parameter	Type	Mandatory	Description
name	String	No	Specifies the name of adjustment.
amount	Number	No	Specifies the adjusted amount.

Sender Action

Sender action feature allows you to set typing indicators or send read receipts to let users know that someone is typing or the message is read. Typically this feature is used in chat conversations. When you are processing a time-consuming request, you can send a typing indicator. The typing indicator gives an impression to your users that someone is replying to their request. For more information on sender action, click here.

Sender Action Payload Sample:

{
  "appid": "<app-id>",
  "deliverychannel": "fb",
  "channels": {
    "OTT-Messaging": {
      "fb": {
        
    "sender_action":"typing_on"

   
      }
    }
  },
  "destination": [
    {
      "psid":["<psid>"] 
    }
  ]
}

Quick Replies

Quick Replies are clickable buttons with text that appears above the text composer. Users can tap on the button to respond to the message. Once the message is tapped, the options disappear. You can add up to 10 buttons. These buttons are useful to get a specific response from the users. You can configure buttons to have a plain text or a combination of text and image. You can configure the button with a payload that can have custom data that will be sent back to the Webex Connect on Postback Event.

📘
Quick Reply Usage
Please note quick replies can be added to any message type supported as part of Messenger messaging APIs. For demonstration you can find Quick Reply payload samples for Generic Template and in the below samples with text based message.

Payload Samples:

{
  "appid": "<app-id>",
  "deliverychannel": "fb",
  "channels": {
    "OTT-Messaging": {
      "fb":{
	"text":"Customer id check 1",
	"quick_replies":[
		{
			"content_type":"text",
			"title":"Red",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_RED"
		},
		{
			"content_type":"text",
			"title":"Green",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_GREEN"
		},
		{
			"content_type":"text",
			"title":"Yellow",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_YELLOW"
		},
		{
			"content_type":"text",
			"title":"Orange",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_ORANGE"
		},
		{
			"content_type":"text",
			"title":"Pink",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_PINK"
		},
		{
			"content_type":"text",
			"title":"Brown",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BROWN"
		},
		{
			"content_type":"text",
			"title":"Blue",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BLUE"
		},
		{
			"content_type":"text",
			"title":"Black",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BLACK"
		},
		{
			"content_type":"text",
			"title":"Magenta",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BLACK"
		},
		{
			"content_type":"text",
			"title":"Voilate",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_VOILATE"
		}
	],
	"type":"conversation"
}
}
  },
  "destination": [
    {
      "psid":["<psid>"] 
    }
  ]
}

{
  "appid": "<app-id>",
  "deliverychannel": "fb",
  "channels": {
    "OTT-Messaging": {
      "fb":{
	"text":"Customer id check 1",
	"quick_replies":[
		{
			"content_type":"text",
			"title":"Red",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_RED",
			"image_url":"http://www.gstatic.com/webp/gallery/1.jpg"
		},
		{
			"content_type":"text",
			"title":"Green",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_GREEN",
			"image_url":"https://www.gstatic.com/webp/gallery3/1.png"
		},
		{
			"content_type":"text",
			"title":"Yellow",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_YELLOW",
			"image_url":"https://www.gstatic.com/webp/gallery3/1.png"
		},
		{
			"content_type":"text",
			"title":"Orange",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_ORANGE",
			"image_url":"https://www.gstatic.com/webp/gallery3/1.png"
		},
		{
			"content_type":"text",
			"title":"Pink",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_PINK",
			"image_url":"https://www.gstatic.com/webp/gallery3/1.png"
		},
		{
			"content_type":"text",
			"title":"Brown",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BROWN",
			"image_url":"https://www.gstatic.com/webp/gallery3/1.png"
		},
		{
			"content_type":"text",
			"title":"Blue",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_BLUE",
			"image_url":"https://www.gstatic.com/webp/gallery3/1.png"
		},
		{
			"content_type":"text",
			"title":"Voilate",
			"payload":"DEVELOPER_DEFINED_PAYLOAD_FOR_PICKING_VOILATE",
			"image_url":"https://www.gstatic.com/webp/gallery3/1.png"
		}
	],
	"type":"conversation"
}
}
  },
  "destination": [
    {
      "psid":["<psid>"] 
    }
  ]
}

Parameter	Type	Mandatory	Description
content_type	String	Yes	Specifies the type of content. The options are: _ text _ location
title	String	Yes. This is applicable only when content_type is set as text.	Specifies the caption for button. You can add up to 20 characters as title.
payload	String	Yes. This is applicable only when content_type is set as text.	Specifies the custom data that will be sent back to you through web hook. The limit of this payload is 1000 characters.
image_url	String	No	Specifies the URL of the image sent as quick_replies.

Facebook Messenger API

📘
Please Note

Request Body for Facebook Messenger Messages:

Facebook Messenger Messaging Parameters

Types of Facebook Messages Supported:

Facebook Messenger : Text

Facebook Messenger : Attachments - Media

Facebook Messenger : Attachments - Templates

Facebook Messenger : Sender Action

Facebook Messenger : Quick Replies

Text

Text Payload Sample

Attachments - Media

Attachment - Templates

Generic Template

Button Template

Receipt Template

Sender Action

Quick Replies

📘
Quick Reply Usage

📘Please Note

Request Body for Facebook Messenger Messages:

Facebook Messenger Messaging Parameters

Types of Facebook Messages Supported:

Facebook Messenger : Text

Facebook Messenger : Attachments - Media

Facebook Messenger : Attachments - Templates

Facebook Messenger : Sender Action

Facebook Messenger : Quick Replies

Text

Text Payload Sample

Attachments - Media

Attachment - Templates

Generic Template

Button Template

Receipt Template

Sender Action

Quick Replies

📘Quick Reply Usage

📘
Please Note

📘
Quick Reply Usage