Customer Care
Level 1
Level 2
Level 3
KMP
Details of
Contact Person
Address
Contact No
Email Id
Customer Care Information required while registering the query:
Client name
Client code
Mobile number
Complaint description
Please send the
query from your
registered E-mail Id
for security purpose
Customer Service Team
Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level – 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi Mumbai, Pin Code – 400710.
RI 022 40508080 / 022 61480808 NRI: 022-61480809
RI: helpdesk@axisdirect.in dphelp@axisdirect.in cybersecurity@axisdirect.in NRI: NRI@axisdirect.in cybersecurity@axisdirect.in
Working Hours - 9 am to 6 pm all trading days
Details of
Contact Person
Address
Contact No
Email Id
ESC Level 1: Head -
Customer Service If you do not receive a satisfactory response at customer care,please contact our Customer Service Head
Mr. Bidhu Bhushan Panda
Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level – 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi Mumbai, Pin Code – 400710.
022-68555569
customer.grievance@axisdirect.in
Working Hours - 9 am to 6 pm all trading days
Details of
Contact Person
Address
Contact No
Email Id
ESC Level 2:
Compliance Officer Incase you are not satisfied with the response at Level 1 within 7 working days, you could contact our Compliance Officer
Mr. Jatin Sanghani
Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level – 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi Mumbai, Pin Code – 400710.
022-68555574
compliance.officer@axisdirect.in
Working Hours - 9 am to 6 pm all trading days
Details of
Contact Person
Address
Contact No
Email Id
ESC Level 3: CEO
In absence of response/complaint not addressed to your satisfaction at Level 2, you may lodge a complaint to our CEO
Mr. Pranav Haridasan
Axis Securities Ltd , Unit 002 A, Building - A, Agastya Corporate Park, Piramal Realty, Kamani Junction, Kurla West, Mumbai - 400 070.
022-68555565
ceo@axisdirect.in
However, in absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Working Hours - 9 am to 6 pm all trading days
Key Managerial Personnel
Other Key Managerial Personnel
Name of Individual
Address
Contact No
Email ID
CEO
Mr.Pranav Haridasan
Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level – 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi Mumbai, Pin Code – 400710
022-68555565
ceo@axisdirect.in
COO
Mr. Prasannan Keshavan
Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level – 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi Mumbai, Pin Code – 400710
022-68555583
coo@axisdirect.in
CFO
Mr. Hemant Patel
Axis Securities Ltd , Unit 002 A, Building - A, Agastya Corporate Park, Piramal Realty, Kamani Junction, Kurla West, Mumbai - 400 070
022-68555610
cfo@axisdirect.in
Compliance Officer
Mr. Jatin Sanghani
Axis Securities Ltd , Unit 002 A, Building - A, Agastya Corporate Park, Piramal Realty, Kamani Junction, Kurla West, Mumbai - 400 070
022-68555574
compliance.officer@axisdirect.in
Company Secretary
Ms. Komal Nagdev
Axis Securities Ltd , Unit 002 A, Building - A, Agastya Corporate Park, Piramal Realty, Kamani Junction, Kurla West, Mumbai - 400 070
022-68555574
companysecretary@axisdirect.in
Working Hours - 9 am to 6 pm all trading days