Topics with Label: Recordings

Why won't Zoom record gallery view? No matter what I do in settings all I get is active speaker.

I've changed my settings a bunch of times and I can't seem to get Zoom to record gallery view. I thought there was a way to get it to record both active speaker and gallery, but no matter what I try I can't get that to happen. Here's a screenshot of ...

Urgent: Recurring Disconnection Issues During Zoom Meetings

We are experiencing recurring technical issues with the Zoom platform that are significantly impacting our educational sessions. Below, I've detailed the incidents along with specific times and the nature of the problems encountered. Any guidance or ...

Failed to Convert Recording Error

Got an error message Failed To Convert Recording I click on destination - see the large file - double click it and looks like downloading in cloud but cuts out and doe not convert. Help if any pne can please! Is an important item Thanks Colin

i can't find the recording button

hello, I need help finding the recording button settingsI tried finding admin in roles to permit recordings but there was nothing but a second billing pageI tried finding local recordings but It is replaced with recordings on my computer, and it does...

Account settings don't work universally

Did you guys know that just because you have your account settings Auto Record - "Record meetings automatically when they start" set to ON doesn't mean your meeting will automatically record when they start? I will be refunding my client $3,000 becau...

One of my team member's recordings are not appearing in our shared cloud

One of my team members' recordings are not appearing in our shared cloud storage making his meetings opaque to the rest of the team. I have checked his user settings and am sure I have configured something incorrectly. The ideal outcome is that his, ...

Can't find setting to allow transcripts

On this page https://zoom.us/user/meeting/transcript#/transcripts there's only the information: No transcriptsYou are not allowing meeting hosts to retain and access meeting transcripts. Where do I allow the host to retain and access transcripts?

When record a meeting with 2 spotlight speakers - only the active speaker is shown on the recording

Hi dear communityI run Zoom classes with multiple participants.In every class there is a part where I spotlight myself with another participant, so everybody can see only the two of us.Unfortunately, on the recordings it looks different: Instead of s...

pronouns vanish

Can anyone help? I have my pronouns set to show at all times but when I record on Zoom the pronouns vanish.I can't find any information about this and would really appreciate any suggestions.

windows 7 kernel32 error

Since last Friday 7-26-24 i am unable to start a zoom room or even to reinstall zoom on my windows 7 system due to an error which states: The procedure entry point GetSystemCPUSetInformation could not be located in the dynamic link library KERNEL32.d...

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Why won't Zoom record gallery view? No matter what I do in settings all I get is active speaker.

Urgent: Recurring Disconnection Issues During Zoom Meetings

Failed to Convert Recording Error

i can't find the recording button

Account settings don't work universally

One of my team member's recordings are not appearing in our shared cloud

Can't find setting to allow transcripts

When record a meeting with 2 spotlight speakers - only the active speaker is shown on the recording

pronouns vanish

windows 7 kernel32 error

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