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Zoom breakout rooms keep on closing by itself

brx_priscilla
Newcomer
Newcomer

For the past 3 days we have experienced the breakout rooms closing by itself even if we're using a premium account. All of a sudden a timer would prompt telling everyone that they're gonna get kicked out. Does anyone have a solution to this? thanks in advance 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @brx_priscilla.

 

Do you have the "Breakout rooms close automatically" set in the Breakout Rooms Options? 

Ray_Harwood_0-1720822076175.png

Uncheck that, and the rooms stay open until you close them.


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