SSLs.com Reviews

875  Excellent
TrustScore 4.5 out of 5

4.6

In the Computer Security Service category

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Reviews4.6

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Rated 4 out of 5 stars

Valuable sustainable service

I used the interface to complete my CSR. (I could not get the email option to work within 2 hours; so, I easily switched to the DNS option.) Offering a 7-day trial is awesome. Still allowing the discount is great. Providing a (paid) service for annual reactivation—if I am unavailable—is convenient.

Date of experience: August 31, 2024


Rated 1 out of 5 stars

You took the money for my order but…

You took the money for my order but then never let me actually generate my certificate because your "upstream was having issues"

Date of experience: September 01, 2024

Reply from SSLs.com

Dear Darrell,

Regretfully, there was a scheduled maintenance period during which certificate activation was temporarily unavailable, indeed.

We sincerely apologize for any frustration this may have caused you.

However, the maintenance has been successfully completed, and you can now proceed with activating your certificate without any issues.

Please refer to this detailed manual, which will help you during the process: https://www.ssls.com/knowledgebase/okay-so-i-ordered-an-ssl-how-do-i-get-it-to-work-on-my-domain/

Moreover, if you have any questions, please feel free to contact us via the support@ssls.com email address, or initiate a Live Chat (blue bubble at the down-right corner on our website https://www.ssls.com/).

We would like to assure you that our customer service team is available 24/7/365 and will be happy to assist you, so please feel free to contact us back at any time.

We look forward to working with you in a cordial and positive atmosphere again soon.


Rated 5 out of 5 stars

Glad I took a chance…

My current certificate was up for renewal, and the price seemed extremely high for a DV wildcard certificate. I asked ChatGPT for a list of highly rated companies that offered certificates. SSLs was one of the companies listed. I was a little concerned since I never heard of them. After some research, I found they were a sister company to Namecheap, which I use for all my domain names. I was also worried as their price was 81% less than I was currently paying for the same certificate from the same company. At that price, I decided to give it a try. I was amazed at how simplified the process was. I didn't even need to generate my own CSR. I only needed to make a CNAME entry in DNS for domain verification, and my certificate was issued. There were also easy instructions on converting the new certificate to a PFX format for Windows. Within 30 minutes I was done, start to finish. I'm very happy with the whole process!

Date of experience: July 14, 2024


Rated 5 out of 5 stars

Oleksandr S

Oleksandr S. was the best live-chat support person I've encountered in my long life. He helped me handle a complex multiple domain/site/service problem with patients and high intelligence. He could understand all my issues very quickly. 1000000% recommend. A+++

Date of experience: June 09, 2024


Rated 4 out of 5 stars

Good price to value ratio

Overall, everything went well.
It would be great to support more certification formats.

Date of experience: August 06, 2024

Reply from SSLs.com

Hello,
Thank you for your feedback! We’re glad to hear that everything went well overall.

We appreciate your suggestion regarding support for more certification formats. Your input is valuable, and we will certainly consider it as we look to improve our services.

We provide our certificates in PEM and P7B formats, which are the most commonly used. We cannot provide them in PFX format, as this format requires a private key that is only held by the certificate owner. However, you can always convert the files using: https://decoder.link/converter

If you have any other ideas or need assistance, please feel free to reach out via this email or initiate a Live Chat (blue bubble at the down-right corner on our website https://www.ssls.com/ .


Rated 5 out of 5 stars

I am amazed on how fast

I am amazed on how fast, simple, and efficient it was to get my domain and sub domains secured with SSL certificate, it is amazing, thank you SSLs. I first signed for a trial, and based on good quality of security, I played soon before even the trial ended.

Date of experience: July 05, 2024


Rated 5 out of 5 stars

The instructions were easy even for me

The instructions were easy even for me! When I did have what was probably self induced problem I used the chat and it was late. The chat was answered quickly and the fellow was just great and got me going quickly. Outstanding actually.

Date of experience: July 17, 2024


Rated 4 out of 5 stars

SSL certificate activation

Got a prompt service from using NameCheap Chat option. SSL certificate status was showing Pending status. I was not sure what went wrong. I contacted NameCheap using Chat option. The issue was fixed within 5-10 minutes.

Date of experience: May 26, 2024


Rated 5 out of 5 stars

Awesome customer support

Though I had to cancel the initial SSL because they did not support my SaaS hosting provider, they advised me on the appropriate type to buy and offered me excellent customer service. I got prompt and fast technical support all through during installation. It's the best customer support I've experienced anywhere so far.

Date of experience: June 29, 2024


Rated 5 out of 5 stars

The best place to buy SSL Certificates

The best place to buy SSL Certificates. They pricing is really affordable and everything just works fine. I have bought multiple SSLs for multiple websites and has been using their service for more than 2 years. Highly recommended if you are looking to buy SSL.

Date of experience: April 12, 2024


Rated 5 out of 5 stars

The guideline was straightforward

The guideline to install the certificate in my website was very clear and straightforward. Also you had the instruction for the most popular webhosts and platforms

Date of experience: July 14, 2024


Rated 5 out of 5 stars

Good price, very easy to purchase

The web page is really simple and straightforward, selecting the certificates I needed was easy. I took advantage of the "Buy 2 get 1 free" offer, which was great, so I got 3 certificates for the price of 2. Very satisfied.

Date of experience: May 08, 2024


Rated 5 out of 5 stars

Very cheap SSL

Very cheap SSL, relatively easy to install, I don't have to worry about chrome blocking my website for another 5 years.

Date of experience: July 20, 2024


Rated 5 out of 5 stars

Excellent SSL certificate supplier

Excellent SSL certificate supplier. Was east to order and even easier to install. I do recommend you know how to enter an entry to your DNS. (Still Easy) Step by Step instructions are available. I'm giving them an A+ Recommendation.

Date of experience: March 01, 2024