Bitrefill Reviews

1,345  Excellent
TrustScore 5 out of 5

4.8

In the Online Marketplace category

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Reviews4.8

1,345 total


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Rated 5 out of 5 stars

Excellent Service

Excellent Service. Paying for GC was simple and easy. I received the GC as soon as I completed the payment. No hassle or stress that usually happens due to delay in receiving GC.

Date of experience: August 05, 2024


Rated 5 out of 5 stars

1st order went as smooth as you want it…

1st order went as smooth as you want it to be, got my voucher instantly and applied it.

amazon mobile - said voucher code already used.
amazon (web) - applied the voucher instantly.

if the code does not apply try there website.

**will I be ordering again, yes very much so.
they could take a smaller profit margin to bring in more customers to the platform.

Date of experience: July 30, 2024

Reply from Bitrefill

Hello!
Thank you for sharing your experience! We’re glad to hear that your first order went smoothly and that you were able to apply your voucher successfully.

We appreciate your feedback regarding the Amazon mobile app and web differences. It's great to know that the web version worked for you.

Your suggestion about profit margins is noted. We’re always looking for ways to improve and provide the best value to our customers.

Thank you for choosing Bitrefill, and we look forward to serving you again soon!


Rated 5 out of 5 stars

Team saved me

bought $100 google play giftcard and they said to pay with the ethereum network my dumbass didnt pay attention and rushed paying the order with ethereum base network, leading me to contact them and help me with my order, i got emailed and the team managed to manually proccess my order, they gave me a chance. I was able to redeem my giftcard all because of the teams support. Much love

Date of experience: July 29, 2024

Reply from Bitrefill

Hello!

Thank you for sharing your experience! We’re so happy to hear that our support team was able to assist you and manually process your order.

At Bitrefill, we understand that mistakes can happen, and we’re always here to help our customers. Your kind words mean a lot to us, and we're glad you were able to redeem your Google Play gift card successfully.

If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to support you.

Much love from the Bitrefill team!


Rated 5 out of 5 stars

Excelent!

Well, I had a big issue not reciving an email, which left mewith lucking information. But they still managed to find a way to help me and very quickly. Great work

Date of experience: July 29, 2024

Reply from Bitrefill

Thank you so much for taking the time to share your review, Mati! We're happy to hear we were able to assist you! We are always here to help!


Rated 5 out of 5 stars

Withdrew a $5 giftcard using zbd.gg

Withdrew a $5 giftcard using zbd.gg, they used Bitefill as the supplier. Scared me for a second, but it only took less then 60 seconds to receive and apply my card to my amazon account!!!! FEELS GREAT!!! Service was instant with 0 issues, recommended to everyone!

Date of experience: July 23, 2024

Reply from Bitrefill

Thank you so much for taking the time to share your experience using Bitrefill, Rick! We're so happy your first time with us was great! We hope we can serve you again in the future!


Rated 5 out of 5 stars

Bitrefill means reliability.

For me, Bitrefill is a fast and reliable service. I regularly order various cards, and recently there was an issue with one card that didn't activate. Bitrefill refunded my money. Therefore, I will continue to choose Bitrefill because it is reliable. For example, a similar service, which I won't name, did not refund my money for the same issue, and I have been waiting a long time for a resolution.

Date of experience: July 24, 2024

Reply from Bitrefill

Hi James!

Thank you for taking the time to share your experience with Bitrefill! We’re thrilled to hear that you find our service fast and reliable.

We apologize for the inconvenience you faced with the card activation issue, but we're glad we could resolve it for you!

Your continued support means a lot to us, and we’re committed to providing you with the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thank you once again for your trust and kind words.


Rated 5 out of 5 stars

Customer Service is A1

Their customer service is super fast and they are extremely reliable. Helped me out of one of my giftcards and got the issue resolved within just a few hours. I’ve been using bitrefill for years and it never fails. Thank you for this awesome service! I am eternally grateful.

Date of experience: July 20, 2024

Reply from Bitrefill

We're so glad we were able to help you with your issue, Clarisse! Thank you for the kind words about our Customer Happiness Team! We are always here to assist you!


Rated 5 out of 5 stars

i buy a gift card of 20 dolars from…

i buy a gift card of 20 dolars from steam, they give me the code instantly, i am argentinian, all ok.

Date of experience: July 28, 2024

Reply from Bitrefill

Thanks so much for sharing your great experience with Bitrefill, Mateo! Happy gaming!


Rated 5 out of 5 stars

Easy to use & Lots to choose

Massive amount of cards to choose from, wonderful selection. Easy typical cart system with a lot of options for payment. Easy way to use your crypto exactly where you want to. Only took about five minutes for the transaction to go through, and the site keeps you updated during the process. A+

Date of experience: July 17, 2024

Reply from Bitrefill

We truly appreciate you taking the time to share your review and feedback. We're so happy to hear you are impressed with our variety of products and cart system. We look forward to serving you again!


Rated 5 out of 5 stars

Outstanding Service and Immediate Delivery!

I have been a constant customer of Bitrefill.com and have made plenty of purchases over time. I must say, the experience has been nothing short of fantastic! The purchase process is incredibly easy and user-friendly, making it a breeze even for those who might not be tech-savvy. What stands out the most is the immediate delivery of products. It's almost instant, and I never have to wait, which is a huge plus. Bitrefill.com has consistently provided a reliable and efficient service, making it my go-to platform for all my needs. Highly recommended!

Date of experience: July 10, 2024

Reply from Bitrefill

We truly appreciate you taking the time to write such a kind and positive review of our service! We are so happy you find Bitrefill fast and easy! We are always working hard to provide a variety of different products with a super fast delivery! Thanks for being a great customer!


Rated 5 out of 5 stars

Quick and safe

Just about instant depending on the crypto network. No BS! A+

Date of experience: August 01, 2024

Reply from Bitrefill

Thank you! We're happy to hear our speed met your expectations. A+ feedback means a lot to us!


Rated 1 out of 5 stars

Bought 3 vouchers with bitcoin

Bought 3 vouchers with bitcoin - got confirmation of order waiting for it to clear ... 4 days and still not got my vouchers and no reply to email sent to customer care !

Date of experience: July 29, 2024


Rated 5 out of 5 stars

The process of using Bitrefill was easy…

The process of using Bitrefill was easy and can be trusted. I am sure there are other services but I feel this one treated me respectfully

Date of experience: July 21, 2024

Reply from Bitrefill

Thank you for trusting us, Brian! We look forward to serving you again!


Rated 5 out of 5 stars

I am from Argentina

I am from Argentina, and with you app I may save almost 8000 argentinian pesos (not a lot because the final amount is for 121000 pesos, but it is better than nothing). Maybe I thin that for latinamerican countries you should not charge that much for the service. 0.40 dollars y a little bit expensive I think but ok. Thank you for helping me!!! I will really enjoy dbz sparking zero thanks to this app.

Date of experience: July 08, 2024

Reply from Bitrefill

Thank you for taking the time to share your feedback and review, Eldo. Happy gaming!


Rated 5 out of 5 stars

I used Bitrefill services two times

I used Bitrefill services two times. Great service, clear process flow, everything is done as expected with email confirmations.
I highly recommend them for purchasing gift cards.

Date of experience: July 13, 2024

Reply from Bitrefill

Thank you so much for your kind review and recommendation! We're so glad to hear you're happy with our service!


Rated 5 out of 5 stars

Thanks for reactivating support!

I had a little problem with a card so I contacted support and they responded quickly and solved my problem so I'm super happy and I really recommend bitrefill!

Date of experience: July 25, 2024

Reply from Bitrefill

Hi there Maxime!

Thank you for sharing your experience! We’re so happy to hear that our Customer Happiness Team responded quickly and was able to solve your problem.

Your happiness is our priority, and it's great to know that you're super happy with our service. We truly appreciate your recommendation and your trust in Bitrefill.

If you have any more questions or need further assistance, please feel free to reach out. We’re always here to help.

Thank you for choosing Bitrefill!


Rated 5 out of 5 stars

Quick Support!

My order didn't go through due to a "supply problem," but Juanita in support responded almost instantly and I got a very quick refund.

Date of experience: July 26, 2024

Reply from Bitrefill

Thank you for your feedback, Thomas! We apologize for the inconvenience caused by the supply problem with your order.

We’re glad to hear that Juanita from our happiness team was able to assist you quickly and provide a prompt refund. Your satisfaction is important to us, and we're happy to have resolved the issue swiftly.

If you have any more questions or need further assistance, please don't hesitate to reach out. We’re here to help.

Thank you for choosing Bitrefill!