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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

9,208 Posts

Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

18,317 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,317 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,799 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

5,059 Posts

Hello, I just purchased an Apple Vision Pro and tried downloading the Telus TV app. App works but I’m having issue logging in to my Telus account. I’m getting a server error when I try. Is there something Telus needs to do on their side?

Day 2 No Internet

180 block, Victoria Street West, Kamloops BC, Internet was down yesterday we notified Telus Now today aswell. Neighbors say they are down also so it's not just me. Sign .. might have to switch providers for home and my business this is absurd.

Land line not working again

Land line is not working again. Last month had same problem in subdivision north of Stony Plain near Hwy 779

Upgraded to gigabit plan from 500 Mbps plan but speed is still 450 Mbps

Recently I upgraded to Gigabit internet plan from 500 Mbps plan but my WiFi download speed is still not going beyond 450 Mbps. Upload speed has increased upto 600 Mbps. It doesn't make sense to pay $10 extra if download speed is going to be same as i...

Missing Online Device Trade in Credit Since December 2023

Need Help ASAPAs the name implies I’m missing my online device trade in credit. I upgraded my phone in December and traded in my old bia the online trade in program. The phone was shipped , received , inspected and accepted at the full trade in value...

You call this a rewards program?

With the Telus points, I am looking to know what the rationale is behind how my bill is $116.00 a month, I earn 2.21 points each month and yet to redeem, 1 point=$1.00 . Does that even make sense to you? To break it down for you ; to get enough point...

Picture Quality

Just got "upgraded" to the new digital TelusTV+ box. Why is the picture so bad? It's hard to watch sports when everything is so fuzzy and the frame rate seems slow.

group messaging fails to download

I recently switched from Bell to Telus on my Pixel 8. MMS and RCS worked fine while on Bell. Now that I'm on Telus, I'm constantly getting errors in the google messages app that it can't download. It just shows this I've tried everything... reboot, c...

Text to email not working the last few days?

I use text to email all the time for reminders, but this week, my texts are no longer arriving. (Earlier in the week, I'd suddenly get an entire day's worth in a few minutes). (Android, Google Pixel sending to Yahoo. My "text email" is in my yahoo co...