Business Process Outsourcing or BPO is one of the most lucrative industries in the country. The Philippine's economy went up because of such as well as everyone’s self-esteem. It gave a huge amount of hope to newly-graduates and gave them a taste of financial freedom. There was a time that the only job opening that people knew of is a call center job. BPO jobs are still very much in demand and remain a pleasant choice for most people. Truthfully, a call center agent’s salary is much higher than any rank and file employee of other companies.
In my past blog posts, I have discussed a little trivia on how Liberal Party (LP) standard-bearer Mar Roxas played a huge part in establishing the BPO industry in the country. I have recently interviewed a few full-fledged Call Center Agents and asked them interesting information about their work.
"Whoever said that a Call Center's life is easy-peasy may not understand what it is all about. I want to debunk that misconception that the call center life is a no-brainer," says *Tina Andrada. "Most people may not have any idea how hard it is to pass all the tests and interviews before being able to work for a BPO company. It's not entirely blissful. It's not a walk in the park but worth every step of the way."