iOS Beta 4 has landed in the UK, and now you can preview RCS Business Messages (RBM) on iPhone! 🇬🇧 Experience a whole new level of messaging with: 📸 Rich cards & carousels 🔘 Chips/buttons 📍 Locations 🔗 Links 🗓️ Calendars Are you as excited as we are? Prepare for RCS on iPhone with Webex Connect: https://lnkd.in/gJhnmgEr #iOSBeta4 #RCSiPhone #CPaaS Webex Apple
Sobre nosotros
Webex CPaaS Solutions provides cloud communications software and services that manage business-critical customer interactions at scale. Our enterprise-grade, cloud communications platform (CPaaS), Webex Connect delivers end-to-end customer journeys by orchestrating, automating, and monitoring interactions and integrating with existing, disparate back-end systems. This provides a choice of tools and capabilities for IT teams, developers and line of business teams to build seamless customer experiences We also provide a set of SaaS applications designed specifically for business users who are looking for pre-packaged applications for use within their organization; these include Webex Campaign, Webex Engage, Webex Notify and Webex Assist. To put it simply, we help businesses to lower costs, reduce complexity and accelerate IT roadmaps. We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences.
- Sitio web
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https://cpaas.webex.com/
Enlace externo para Webex CPaaS Solutions
- Sector
- Servicios y consultoría de TI
- Tamaño de la empresa
- Más de 10.001 empleados
- Sede
- San Jose, California
- Tipo
- Empresa pública
- Especialidades
- CPaaS, Enterprise Communications, Telecommunications, API, SaaS, SMS, Cloud Communications, CX y Communications Platform as a Service
Ubicaciones
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Principal
Cómo llegar
170 W Tasman Dr
San Jose, California 95134, US
Empleados en Webex CPaaS Solutions
Actualizaciones
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Webex CPaaS Solutions ha compartido esto
Check out the #CiscoLive debut of the all-new Patching Station, a memorable personalization experience powered by #WebexConnect! A quick QR code scan, and attendees could customize their merchandise from the ease of their smartphones. Read more: https://lnkd.in/gTJNWHw5 Interested in experiencing the future of retail for yourself? Schedule a tour of the #CiscoStore in San Jose at https://lnkd.in/dP4EX5Ed and reach out to Kaleigh Bisconti to learn how you can demo your own technology at the #CiscoStoreTechLab. Webex CPaaS Solutions Brian Domine #Cisco #retail #retailersolutions #retailinnovation #retailindustry #retailtechnology #retailer #shopping #customerexperience #technology #technews #techsales #sales #futureofretail #lifestyle #webex #customerservice #tradeshow #lasvegas #merchandise #custommerch
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Reduce rescheduling with timely information and intelligent alternatives. 💭 Learn how to get started ➡ https://lnkd.in/dNFcH5r9
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🩺👀 Let’s take a look at some of the most common CPaaS use cases in healthcare! Want to learn more? Click here: https://lnkd.in/eSkAVgYP
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The little things matter! 👏🏻 And each interaction is an opportunity to wow your customers and gain their trust. Learn how with Webex Connect and RCS. ➡️ https://lnkd.in/gJhnmgEr Ramy Riad #RCS #CPaaS
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Introducing Watchtower monitoring dashboards in Webex Connect. Gain visibility into all of your customer interactions. 🔍 What’s new: 🌟 Monitor all workloads from your enterprise to ensure different departments aren't stepping on each other's toes in their interactions with customers. Coming soon: 🌟 Visibility into third-party systems. For instance, when inputting data from a third-party CRM to personalize customer experiences, you'll be able to pinpoint and understand any slowdowns or outages. Learn more about Webex Connect's reporting and analytics capabilities: https://lnkd.in/eSxDMiWf Brian Heikes Webex Cisco
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Order to contact ratio is a simple metric that shows the average number of times a customer contacts your service agents per purchase made. 🛍️ And with average live customer service interactions now costing retailers over $10, your aim should be to keep your ratio as low as possible. Discover how CPaaS can help: https://lnkd.in/eVu3Qi9K
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We've been selected as a finalist in the Best CPaaS Platform category of the 2024 UC Awards! 🎉 Thank you, UC Today, for recognizing Webex Connect! ✨ Our AI-powered platform bridges back-end business systems with the latest communication channels, enabling enterprises to deliver best-in-class interactions that wow customer every time. 🤩 Learn more about Webex Connect here: https://lnkd.in/dEUEYJTp #UCAwards24
We're proud to share that we're finalists in 9️⃣ UC Awards in their innovation categories! 🏆 We believe our single-platform approach across UCaaS, Devices, CCaaS, and CPaaS not only sets us apart in the industry but allows us to better address the diverse needs of our customers. Learn more about these exciting accolades here: http://cs.co/6046iZ3W0 #UCAwards24 UC Today
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July's Connector is here! 🎉 Explore this month's edition for details on our highlight in the Gartner Magic Quadrant for CPaaS, along with our latest content, news, and more. Check it out now! 👇
Connector Newsletter: Cisco named a Visionary in the 2024 Gartner® Magic Quadrant™ for CPaaS
Webex CPaaS Solutions en LinkedIn
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Wow your customers with RCS Business Messaging ✨ Combine the extensive reach of SMS with the rich media capabilities of RCS to create superior two-way customer interactions. Get started: https://lnkd.in/gJhnmgEr