🎙️ New podcast 🎙️ In our latest episode of The QSR Experience Show, Bobby chats with Kenneth (Ken) Rice, COO at Pickleman's Franchising. Ken shares his journey in the restaurant industry, which began when he was just 13, and the strategies behind growing a successful franchise. From improving franchisee relationships to leveraging technology for better customer experiences, Ken offers a wealth of insights. Here are three key takeaways: ✅ The importance of communication and involvement between franchisees and franchisors to foster a positive culture. ✅ Integrating AI and other technologies to enhance the guest experience without losing the human touch. ✅ The importance of replicable systems and thorough market research to expand into new areas successfully. Tune in for all of Ken’s expertise! Full episode here: https://lnkd.in/dvBiDzY8 #QSRexperience #QSR #brickandmortar #inlocationexperiences #customerexperiences 🎧 Listen on Apple: https://lnkd.in/dRcQwtWb 🎵 Tune in on Spotify: https://lnkd.in/ddXAtiQG ✍️Read our Blog: https://lnkd.in/dvBiDzY8
Raydiant
Software Development
San Francisco, California 9,255 followers
Unlock the Power of Brick and Mortar with Raydiant
About us
Raydiant is the leading in-location experience platform for the world’s largest restaurants, retail, hospitality, banking, and brands. With Raydiant, franchise managers, IT, marketing, and communications executives can scale their brick-and-mortar operations more effectively, reduce anxiety from outdated technology oversight, and seamlessly create more engaging and personalized in-store experiences that keep customers coming back buying more. Raydiant works with nearly 4,500 brands, from SMB to enterprise, including First Bank, Dickey’s BBQ, Harvard University, The Salvation Army, Red Bull, Chick-Fil-A, Thomson Reuters, and Wahlburgers. Founded in April 2017, Raydiant is headquartered in San Francisco, California, and has raised a total of $50 million from 8VC, Atomic Ventures, Lerer Hippeau, Mark Wahlberg Investments, Bloomberg Beta, Gaingels, Illuminate Ventures, Transmedia Capital, Ron Conway. To learn more, visit www.raydiant.com.
- Website
-
https://raydiant.me/3rPBtV7
External link for Raydiant
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Specialties
- digital signage, digital platform, screen software, platform, experience platform, brick and mortar marketing, in-store marketing, in-location marketing, kiosk, virtual agent software, restaurant marketing, retail marketing, marketing for banks, marketing for property management, in-location experience platform, in-store experience platform, restaurants survive, restaurants thrive, retail survice, retail thrive, artificial intelligence, machine learning, AI, machine learning, and ML
Locations
-
Primary
35 Stillman St
San Francisco, California 94107, US
-
580 Granville St
Vancouver, British Columbia, CA
-
Science Park 400
Amsterdam, North Holland 1098 XH, NL
Employees at Raydiant
Updates
-
Our CEO, Bobby Marhamat 🌶, outlines the steps to building an effective AI strategy for retail in a recent video. He covers understanding your customer, setting clear goals, collecting valuable data, and aligning technology with your goals! 🤖 #RetailRevolution #CustomerExperience #InStoreExperience #DigitalTransformation #Raydiant
CEO @ Raydiant | Brick-and-Mortar Growth Expert | Advocate for Retailers and Restaurateurs | Hot Pepper Enthusiast
🌶️🌶️🌶️ Building an AI strategy first starts with knowing who your customer is. In this video, I outline the steps to create a successful AI strategy for your store locations. Key points include: *Understanding Your Customer: Identify if you have the same customer across all locations or different ones in each store. *Setting Clear Goals: Define what you want to achieve with AI—whether it’s understanding customer demographics, enhancing interactivity, or improving conversations. *Collecting Valuable Data: Determine what information you need to collect and ensure it's non-intrusive and beneficial for customers. *Aligning Technology with Goals: Avoid using technology for technology's sake; always tie it back to your customer goals. What goals are you setting for your AI strategy? How do you plan to achieve them? Share your insights below. #RetailRevolution #CustomerExperience #InStoreExperience #DigitalTransformation #Raydiant
-
💡🧠 Improving your workplace for both your customers AND your employees is a no-brainer! Check out some of these G2 reviews from our happy customers ⭐️ Join the club by booking a FREE demo today! Book a demo here: https://lnkd.in/dYWQ5gBm Read more reviews here: https://lnkd.in/gGpzE3_j #b2b #techtools #employeeexperience #customerexperience #brickandmortar #boostproductivity #boostrevenue
-
-
Catch our CEO, Bobby Marhamat 🌶, as he explores the transformation of brick-and-mortar retail over the past few years. He highlights the convergence of online and offline experiences and the importance of in-store technology in enhancing customer interactions! #RetailRevolution #CustomerExperience #InStoreExperience #DigitalTransformation #Raydiant
CEO @ Raydiant | Brick-and-Mortar Growth Expert | Advocate for Retailers and Restaurateurs | Hot Pepper Enthusiast
🌶️🌶️🌶️ Over the past five years, and especially in the wake of the pandemic, we've seen a tremendous evolution in retail. In this video, I explore the vital convergence between online and offline experiences. Here are a few key insights: *Rapid Technological Investments: The pandemic accelerated investments in e-commerce and online ordering technologies. *Creating Seamless Interactions: Companies are now focusing on merging online and offline customer experiences. *In-Store Technology: The integration of tech in physical stores is enhancing communication between brands and consumers. How is your business balancing the online and offline experience for customers? Share your strategies and experiences with me below! #RetailRevolution #CustomerExperience #InStoreExperience #DigitalTransformation #Raydiant
-
🤔 Wondering how to improve your company's culture? So was Sunbit! Sunbit not only experienced a 17% sales goal Improvement by using Raydiant but also saw a culture shift! Raydiant’s employee performance management software turns work goals into fun contests and cold business metrics into live office leaderboards. Workers can track their progress in real-time, get shoutouts for their wins, and strive to stay on top of the board through healthy, friendly competitions with co-workers. 🏆 Click here to learn more about how Sunbit uses Raydiant! ☀️https://lnkd.in/g6pfdqdb Click here to join companies like Sunbit in the journey of elevating the workplace! ⭐️ https://lnkd.in/dYWQ5gBm
-
-
-
-
-
+1
-
-
Retail is NOT dead! 🚨 Check out what our CEO Bobby Marhamat 🌶 has to say about it! 🧠💬 #RetailRevolution #CustomerExperience #InStoreExperience #DigitalTransformation #BrickandMortar
CEO @ Raydiant | Brick-and-Mortar Growth Expert | Advocate for Retailers and Restaurateurs | Hot Pepper Enthusiast
🌶 🌶 🌶 Retail is absolutely not dead. The key difference between those who thrive and those who falter lies in adaptation. In this video, I discuss how the landscape of retail has transformed and why innovation is crucial for survival. Here a few key takeaways: *Adapting to Change: Companies that fail to innovate and adapt to changing customer expectations are the ones struggling. *Customer Interaction: The way we communicate with customers and how they respond has fundamentally shifted. *Real-World Example: Bed Bath & Beyond had a strong customer base but failed to evolve with the times, leading to their decline. How have you seen customer interactions change in your industry? #RetailRevolution #CustomerExperience #InStoreExperience #DigitalTransformation #Raydiant
-
We had an amazing time at our Customer Advisory Board meeting last week! 🤩 A huge thank you to everyone who attended. Your insights are what drive us forward. ✨ Cole Salamone, Salad and Go Rick Frederick, Goodcents Sarah Kian, Moby Dick, House of Kabob Aoun Ayyoub, SAJJ Mediterranean Tony Lawrence, Starbird Daniel Stoller, Darling Dear Hospitality Stuart Levy, Juici Patties Michael Chachula, FAT Brands Inc. Gott's Roadside #CAB #customerexperience #techtools #brickandmortar #b2b
-
-
👀 Curious about what Raydiant can do for your company? Check out what two of our current clients, Dr. Chad Beauchamp and Kyle Holman, had to say 🤔 Book your *free* demo today! https://lnkd.in/dYWQ5gBm Already a customer? Record your testimonial here! https://lnkd.in/gf6hj_Jk #b2b #brickandmortar #techtools #boostrevenue #boostproductivity #customerexperience #employeeexperience
-
💰 Want more customers coming into your store? Of course you do! Keep customers coming back with fast, easy, and convenient self-service checkout solutions. Our self-ordering kiosks keep checkout lines short, overhead low, and errors to a minimum! 🎉 Learn more about our self-service kiosks solution! https://lnkd.in/g8Fjm-hr Book your *free* demo today 🤝 https://lnkd.in/dYWQ5gBm #b2b #techtools #customerexperience #brickandmortar #boostrevenue
-
-
🎙️ New Podcast 🎙️ In this special episode of The QSR Experience Show, we spoke with Michael Chachula, CIO and CTO at FAT Brands Inc., at the National Restaurant Association Show. Michael shares insights on leveraging technology to enhance the restaurant experience. He also offers real-world examples of strategic tech decisions and his own personal decision-making process, how he wants to see AI incorporated into customer feedback integration, and his thoughts on innovative loyalty programs. Here are three key takeaways: ➡ The importance of making tech choices through the lens of business needs, not just technical merits. ➡ Prioritizing customer feedback in technology deployment to ensure alignment with consumer expectations. ➡ Creating flexible and engaging loyalty programs that offer personalized rewards and gamification beyond simple discounts. Tune in now for more insights! Full episode here: https://lnkd.in/du5vq9EN #QSRexperience #QSR #brickandmortar #inlocationexperiences #customerexperiences 🎧 Listen on Apple: https://lnkd.in/dFp_VM_j 🎵 Tune in on Spotify: https://lnkd.in/dVwKSQcZ ✍️Read our Blog: https://lnkd.in/du5vq9EN