Raydiant’s Post

🎙️ New Podcast Alert! 🎙️ In this thrilling episode of The QSR Experience Show, our CEO Bobby Marhamat 🌶 sits down with the brilliant Michael Chachula, CIO and CTO at FAT Brands Inc., recorded live at the National Restaurant Association Show! Michael dives into how technology can elevate the restaurant experience, sharing real-world examples of strategic tech decisions, his approach to integrating AI into customer feedback, and his thoughts on cutting-edge loyalty programs. Here are three must-hear takeaways: ➡ Why tech choices should always be made with business needs in mind, not just the latest gadgets. ➡ The power of prioritizing customer feedback in tech deployments to meet and exceed consumer expectations. ➡ Designing flexible and engaging loyalty programs with personalized rewards and gamification, moving beyond just discounts. Don't miss out on these insights! Tune in now! Full episode here: https://lnkd.in/du5vq9EN #QSRexperience #QSR #BrickAndMortar #InLocationExperiences #CustomerExperiences 🎧 Listen on Apple: https://lnkd.in/dFp_VM_j 🎵 Tune in on Spotify: https://lnkd.in/dVwKSQcZ ✍️ Read our Blog: https://lnkd.in/du5vq9EN

🎙 New Podcast 🎙 In this special episode of The QSR Experience Show, recorded at the National Restaurant Association Show, we chatted with Jason Mceachern, CIO at Big Chicken. Jason talks about the integration of technology in hospitality, the importance of guest experience, and partnering with your vendors so they are prepared to grow with you. Here are three key takeaways: ✅ Understanding the core values and mission that drive success and customer loyalty of a business. ✅ Leveraging technology to enhance both the guest and franchisee experiences while minimizing costs. ✅ The importance of actively listening and integrating customer feedback into the technology roadmap for continuous improvement. Full episode here: https://lnkd.in/dq_ayEzT #QSRexperience #QSR #brickandmortar #inlocationexperiences #customerexperiences 🎧 Listen on Apple: https://lnkd.in/dheV7BXE 🎵 Tune in on Spotify: https://lnkd.in/dpB6FgKi ✍️Read our Blog: https://lnkd.in/dq_ayEzT

In the fast-paced world of Quick Service Restaurants (QSR), staying ahead isn't just about making quick decisions but also smart and data-powered ones. This is where HAVI's partnership with Kinaxis becomes a game-changer.   At HAVI, our advanced supply chain planning and analytics solution enables us to anticipate and swiftly navigate disruptions. Whether it's a sudden ingredient shortfall or a shift in consumer dining habits, we're equipped to handle the unforeseen with agility and insight.   Tune in to The Retail Exchange podcast, where Chris Lipari, our Director of Product Innovation, unveils how our advanced use of #AI and real-time scenario planning is redefining resilience in the QSR and #retail sectors. Listen now: https://lnkd.in/grYyjTZ7   #supplychain #innovation #Analytics #Podcast

Thanks Michael Halen and Bloomberg's Choppin' It Up podcast for the great conversation with Thanx's Zachary Goldstein! Worth a listen!! "In this episode of the Choppin’ It Up podcast, Goldstein sits down with BI’s senior restaurant and foodservice analyst Michael Halen to explain what loyalty programs must accomplish to successfully drive traffic. He also comments on AI, dynamic pricing and the cycles of all-in-one tech."

foode uses Ai that was originally built to support the Department of Defense The Ai is a personal concierge to set up unique dining experiences for each individual who uses the Foode app. I'm so proud of my good friend, Ken Clay, for all the hustle and grind he put in to build this company that's revolutionizing the industry. check out the full podcast to learn about foode and Ken if you already listened to the episode, what did you think about it? Nicole Ruiz #Orion3 #CreatingConsciousSerendipity

Digital First Is The Main Focus For Restaurant Growth! In the latest episode of The Tech Report Podcast, Paul B. and Rob Grimes delve into the technological advancements that are revolutionizing the restaurant industry. They highlight how digital transformation stands out as the most impactful strategy for expanding customer bases, improving operational efficiency, and fostering continuous innovation. By leveraging digital tools, businesses can enhance customer satisfaction, streamline processes, and achieve scalable growth. Don't miss this insightful discussion on how to stay ahead in the ever-evolving tech landscape. #RestaurantTech #DigitalFirst #TechInnovation #TheTechReportPodcast https://lnkd.in/ebGS2NNa

On this week's episode of The Speed of Culture Podcast, we dive deep with Pat O'Toole, CMO of Burger King, into the innovative Million Dollar Whopper contest and what it means for the future of fast-food marketing. Discover how: 1. AI is being harnessed to drive unprecedented customer engagement, making every Whopper experience uniquely personal. 2. First-party data isn't just collected; it's used to tailor experiences that resonate deeply, enhancing loyalty and satisfaction. 3. Burger King's rich heritage is reimagined for today's market, proving classic brands can thrive in a digital era. 4. The fusion of digital convenience with the physical burger-flipping world creates seamless, enjoyable journeys for every customer. 5. A culture of relentless learning and innovation keeps Burger King at the forefront of the fast-food industry's evolution. 🎧 Tune in for game-changing marketing strategies! Spotify: https://lnkd.in/ed6h9X_a Apple Podcast: https://lnkd.in/eihTXjVz ADWEEK #TheSpeedOfCulture #BurgerKing #MarketingInnovation #AI #CustomerEngagement

The below podcast not only shares the power of advanced analytically driven supply chain solutions, but also the importance of a connected, collaborative ecosystem to rapidly drive the execution of these digitally driven decisions.

I'm excited to share episode 5 on #Monday with Kitty Newman from Trapeze Media. There is so much to learn. If you are a restaurant, this is one to check out ✍ I wanted to quickly touch on a few things I've learned on the podcast journey 💪 ➡️ Don't stop all forms of work to get the podcast edited and out; this has happened a few times. ➡️ Don't freak out when hardware fails or cameras turn off (yes, it happened again). ➡️ Remember, the audio is always recorded separately, thanks to my trusty RØDE Caster. Back to the matter at hand 👋 , this is a sneak peek from the latest episode. Kitty discusses how restaurants have such little visibility and how their integration with ResDiary revolutionises the understanding of booking sources. Trapeze Media is not just about tracking; it’s about providing clear visibility and actionable insights into where bookings are coming from, whether online or via telephone. Dive into our discussion to discover how advanced analytics can transform your restaurant's approach to customer engagement and bookings. 🎧 Dropping #Monday #RestaurantMarketing #DataAnalytics #HospitalityIndustry #DigitalMarketing #TrapezeMedia #ResDiary CaptiveWiFi.io

The quick-service restaurant industry is complex and fast-paced. Everything from evolving preferences to online trends impacts how you plan your menu. In this podcast, Hear how Havi is shaping the future of the QSR industry.