The Co-operative Bank plc

We’re very excited to partner with Experian on their campaign with four-time gold medal winner, Kadeena Cox, to celebrate the incredible things people with different abilities can achieve. Last year, The Co-operative Bank joined the Experian Support Hub: https://lnkd.in/e7Qe3HfE A free service ensuring our customers have the option to declare their support needs to multiple organisations at the same time, in an accessible way. 🎥 Kadeena shares how the Experian Support Hub works, below:

🏠 1 year ago, alongside our charity partner Shelter we covered Parliament Square in 172 moving boxes to represent the number of families facing eviction each day. Together, we called for a strong renter’s bill to provide the radical change that is so desperately needed. Over the last 12 months, we’ve worked with Shelter to show how the broken private rented sector is ruining the lives of thousands of renters across the country. 🏽 In September last year we released shocking figures showing that older renters were increasingly being impacted by rent insecurity, with 90 renters aged 55+ being served a ‘no-fault’ eviction every day in England 🏰 We also paid a visit to the (then) PM, Rishi Sunak’s constituency, to share local renter David’s story; projecting his appeal for renting reform on Richmond castle ✉️ In May 2024, with the Renters Reform Bill being watered down by MPs, Shelter activists delivered over 138,000 signatures to Government to demand a strong Bill which would change renting for the better. By the time the previous Renters Reform Bill was scrapped, it had already failed to deliver on its promise of real reform. ✊ Our unique, customer-led Ethical Policy commits us to driving meaningful, societal change on issues including homelessness. On behalf of our customers and Shelter’s supporters, we’ll keep campaigning for change and for fairer rights for renters.

📢 Today we have announced our 2024 Interim Financial Results.   Highlights include: ✅ Delivering an underlying profit before tax of £47.1m 📅 Net interest margin of 184 bps 📣 Mortgage applications (new business) increased by over 100% year on year ↗️ In March, we received a long-term investment grade credit rating from Moody’s of Baa3, which we have not attained since 2013 📈 In June, we returned to the covered bond market with a new £500m three year issuance ✅ Completed all migration activity in our bank-wide transformation programme 🏆 Awarded Hospice UK’s Gold Compassionate Customer Care Award.   Thank you to all of our customers and colleagues for their continued support.   #EthicalBanking | #EthicalThenNowandAlways

✊ Yesterday, we were invited as an ambassador of the Climate and Nature Bill, to hand in an open letter to the Prime Minister, Sir Keir Starmer, alongside Zero Hour, 40 MPs, climate scientists and activists. Together, we're calling on the new Government to take decisive action and make the Climate and Nature Bill law: https://www.zerohour.uk/ 🌡️ 🌎 The #CANBill would ensure that the UK does its bit to keep global warming down to 1.5°C, whilst halting and reversing nature loss, giving us a chance to avoid the worst impacts of climate change. As the original ethical bank, our customers consistently tell us that protecting the planet matters to them. That’s why we haven’t invested in fossil fuels for over 25 years, and it’s why we continue to campaign to tackle the climate-nature crisis. #EthicalThenNowandAlways #ClimateChange Gary McDermott Tori Tsui Joycelyn Longdon Jonathan Wittenberg

Keir Starmer, it’s time to back the science, and back the #CANBill. 50,000 people, 1,000 organisations, 230 scientists and 160 MPs are urging you to give the Climate and Nature Bill time to progress in this crucial session. We need a science-led, joined-up plan to tackle the climate and nature crises NOW. Zero Hour 🌿 https://lnkd.in/ebSpJsPX

🚣♀️ Colleagues from our legal team recently volunteered their time for WWT at Martin Mere, working very hard to help them tackle Himalayan Balsam and make a huge difference in the process. 💬 Louise Atkinson, Solicitor at The Co-operative Bank says: "Himalayan Balsam spreads along our waterways and crowds out native species, so volunteering to pull it up, alongside a team from Eversheds Sutherland made us feel like we really helped to tackle the problem. We thoroughly enjoyed spending the day in nature, especially with lovely weather. I'd encourage everyone to be on the lookout in and around their local parks and rivers, to help our communities beat the balsam!" At the Bank, colleagues are encouraged to take two paid volunteering days a year to volunteer and give back to their local community. See what roles we have available: co-operativebankjobs.co.uk Featured in the photos: Matthew Barker, Robert Cale, Charlotte (Lotti) Bradburn, Alimot Adewumi

🌡️🌎 Is your Bank funding the climate crisis? Bank.Green recently shared a first-of-its-kind climate performance ranking of 103 banks and building societies across the UK. ✅ We're proud to have been rated 'Great' in their 2024 UK Banks League Table. We haven't funded fossil fuels for over 30 years. Find out more about what Bank.Green found in their analysis here: https://lnkd.in/eC9EYQ-Z #EthicalThenNowAndAlways | #FossilFuels | #ClimateCrisis

🏠 In today’s #KingsSpeech, the new government has announced that it is prioritising the rights of renters, by announcing plans for a Renters' Rights Bill. ✍️ Join us to demand that their rights are prioritised by adding your name to this petition: https://brnw.ch/21wLlca Together with our partner Shelter, our campaign for fairer renting has been amplifying the voices of our supporters and customers, by calling on change-makers to protect private renters facing unaffordable rents, homelessness and insecurity. ❌ Private renters can't wait any longer for long overdue reforms. #StateOpening

🏵️ We are deeply honoured to have been awarded the first ever Gold Compassionate Customer Care Award by our friends Hospice UK. This award acknowledges the dedication of our team to providing exceptional care and support to our customers during a very difficult time in their lives. It also looks at: ✔️ Service flexibility and the flexibility of our products ✔️ The customer care journeys and processes ✔️ Customer interactions to ensure they were consistently compassionate, whether in person, via post, or over the phone. At The Co-operative Bank, we believe in treating people with empathy and understanding. This is especially true for those facing illness or nearing the end of their life or dealing with those experiencing a bereavement and we are grateful to know that we can make a positive difference during a challenging time.

📍 Announcing our new Postcode Gardener Programme in Hull, transforming a housing estate and restoring wildlife to 50 sites across the area. The UK is one of the most nature-depleted nations in the world. That’s why we’ve partnered with Friends of the Earth, working together to green neighbourhoods across the country. 🌱 With five successful Postcode Gardener Programmes underway in London, Liverpool, Birmingham and Devon, we're excited to make a start in Hull and bring the community together: https://lnkd.in/eAgFEBwY BBC | #PostcodeGardenerProgramme | #BringBackNature | #Hull