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Aircall
Telecommunications
Aircall’s phone and communication platform drives the performance of SMBs by democratizing voice and AI technologies.
About us
Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.
- Website
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https://aircall.io
External link for Aircall
- Industry
- Telecommunications
- Company size
- 501-1,000 employees
- Headquarters
- New York
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Call center software, VoIP, Cloud, Business phone system, Customer Support, Call Recording, sales, sales calls, CcaaS, Call center, and Business phone
Products
Aircall
Call Center Software
The cloud phone system and call center software trusted by companies all over the world. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.
Locations
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Primary
381 Park Ave S
16th Floor
New York, 10016, US
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11, Rue Saint-Georges
Paris, Île-de-France 75009, FR
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Sydney, AU
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Madrid, ES
Employees at Aircall
Updates
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Unlock a host of exclusive benefits by joining our new program: 💰 Earn higher commissions and rewards 📚 Gain access to comprehensive training and enablement resources 🌏 Receive dedicated support from our expert team 🖥️ Utilize partner licenses and demo environments … and so much more! Seán Killian from Salesforce shares, "Working with Aircall, it makes things so easy. When we need them to jump on calls or engage with ourselves or the customers, we're able to do that really quickly and easily." Join the Partner Collective today and experience the benefits: https://lnkd.in/e3DCD_8v #Aircall #Partners #AircallPartnerCollective
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🏃♂️ "The difference between the impossible and the possible lies in determination." — Usain Bolt Just like in a relay, Aircall's robust and scalable communication tools empower your team to work efficiently and seamlessly. Speed up your business operations and achieve greatness together with our innovative solutions! 🏆 Learn more: https://aircall.la/3YrVWh5 #Aircall #Efficiency #Scalability
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Visualize conversation trends in your sales and customer support calls with the newest addition to Aircall AI: Trending Topics. 📈 🔍 Track keywords to easily monitor hot topics or new initiatives 🚩 Identify common customer pain points and coach your team to tackle them 💡 Drive sales and customer support performance with conversation intelligence Ready to drive team performance? Learn more about Trending Topics here: https://aircall.la/3Sygel2 #TrendingTopics #Aircall #AircallAI
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🏊♂️ "It's not how you start, but it's how you finish. — Michael Phelps At Aircall, we believe in seamless communication from start to finish. Help your team feel the Olympic spirit by empowering them to move faster. Swim into a world of dynamic communication with Aircall! 🌊 https://aircall.la/3YrVWh5 #Aircall #Adaptability #Teamwork
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Join our new program to unlock a range of exclusive benefits, including: 💰 Increased commissions and rewards 📚 Access to enablement resources and training opportunities 🌏 Dedicated support from our team of experts 🖥️ Partner licenses and demo environments … and much more! Dani Fuda from Engaging says: “It’s just a really great add-on, helping us in the HubSpot environment to provide that extra value for our clients.” Like, share, and join the Partner Collective today: https://lnkd.in/e3DCD_8v #Aircall #Partners #AircallPartnerCollective
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Before discovering Aircall, Ruby faced challenges with tech solutions that weren't fit-for-purpose. Despite being a top communications provider, Ruby found that third-party platforms were too complex and lacked the in-depth data they needed. At one point, the implementation became so complicated that it almost required coding! 😵 As a leading virtual receptionist solution for small and growing businesses of all kinds, Ruby needed a simple platform with robust analytics. However, nothing out there quite hit the mark. Ruby’s sales and customer happiness teams required an intuitive interface with rich data insights to streamline operations and improve customer experiences. Other tools just couldn’t keep up, making it tough for Ruby to deliver the exceptional service they’re known for. Enter: Aircall. Our platform’s seamless integration, user-friendly dashboards, and powerful analytics helped transform Ruby’s communication processes, making things easier and more efficient. Now, Ruby's team can focus on what they do best – making customers happy! 😊 Ready to revolutionize your communication too? Discover Aircall today! https://aircall.la/3YrVWh5 #RubyCommunication #Aircall #CustomerService
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We’ve been recognized as the HubSpot Best Essential App to Get Started! 🌟 Nearly 7,000 businesses trust Aircall and HubSpot to enhance their customer communications and CRM processes. Whether it's speeding up sales cycles, reducing customer frustration, or personalizing conversations, here's why Aircall stands out: ✨ Set up and start communicating with customers in minutes, with no IT team needed! ✨ From VoIP and Smartflows to AI-powered insights, Aircall offers everything you need to enhance your communication. ✨ Real-time data exchange ensures your sales and customer support teams have all the info they need at their fingertips. Don't just take our word for it—experience the ultimate integration yourself. Book a demo today and see how Aircall can transform your customer interactions! 📞 https://aircall.la/4fnJLHW #Aircall #HubSpot #EssentialApp #CustomerExperience #BusinessGrowth
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We couldn't have asked for a better day for our inaugural Aircall UK Summer Party! The sun was shining, creating the perfect tropical vibe. Our team gathered at The Magpie near Liverpool Street, ready for some fun in the sun and a bit of friendly competition. The highlight of the day was undoubtedly the Aircall Quiz. After a series of challenging and exciting questions, Team Spiced emerged victorious. It was a fantastic opportunity to bring everyone together, even for fresh Aircallee’s who had just completed their first week with us. The food was delicious, the atmosphere was calm yet lively, and the camaraderie was infectious. We couldn't think of a better way to celebrate the end of Q2, so thank you to everyone who made this event a success. Here's to more sunshine, good times, and team spirit! 🌴😎🎉 #Aircall #SummerParty #SummerVibes #Culture
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🔍 The Power of Emotional Intelligence in Sales 💼 In today's competitive landscape, hard sales skills are crucial for understanding data and managing time. However, soft skills, especially emotional intelligence (EQ), are equally vital. EQ helps salespeople empathize with customers, build stronger relationships, and enhance problem-solving. 🌟 Organizations with high EQ teams can see a 1484% return on investment, improving customer experience, employee engagement, and retention. According to our Voice of SMBs report, 54% of businesses emphasize increasing customer connections. 🌍 At Aircall, we value the synergy of hard and soft skills. Emotional intelligence in sales leaders fosters empathy, effective communication, and better team guidance. As AI becomes essential, pairing it with EQ will be key to success. 💡 Discover how Aircall can empower your team to deliver first-class customer experiences. Learn more: https://lnkd.in/g6AZhN4a #Aircall #SalesStrategy #EmotionalIntelligence #SalesLeadership
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