Last updated on Jul 6, 2024

Your client's primary caregiver is no longer available. How do you maintain continuity of care for them?

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When a primary caregiver is suddenly unavailable, it can cause significant disruption in a patient's life. The role of a case manager becomes pivotal in such situations to ensure that there is no break in the provision of care. You must act swiftly to maintain the quality and continuity of care for your client, which involves coordination, communication, and a comprehensive understanding of the client's needs. This task requires a delicate balance of empathy and efficiency to navigate the transition smoothly.