Another big win for our casualty claims team! After a visitor fell down the stairs at their rental property, fingers were immediately pointed at our client for seemingly not following safety regulations by having a handrail in place. However, our investigation uncovered that it was in fact the claimant who had removed the handrail! This game-changing fact allowed us to successfully deny liability, with the claimant's legal team confirming they are no longer pursuing the case. This fantastic result saved our client just under £1 million! Congratulations to Mark Wookey from our casualty team for this outstanding result. Read the full case study here: https://lnkd.in/e-UKAzwX #CaseStudy #LegalSuccess #Claims
About us
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver specialist professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, forensic accounting, customer experience, human capital, digital transformation & change management. Our global team of more than 8,500 professionals operate across 20+ countries, with large operational centres in the UK & U.S. Over the past ten years Davies has grown its annual revenues more than 25-fold, invested heavily in research & development, innovation & artificial intelligence (“AI”), platform integration & underlying business systems, colleague development, and client service. Today the group serves more than 1,700 insurance, financial services, public sector, and other highly regulated clients.
- Website
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http://www.davies-group.com
External link for Davies
- Industry
- Insurance
- Company size
- 5,001-10,000 employees
- Headquarters
- City of London, England
- Type
- Privately Held
- Specialties
- Insurance, Claims, Claims Management, Professional Services, Legal, Consulting, Technology, Resourcing, Lloyds, Innovation, Claims TPA, Insurance law, and Transformation
Locations
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Primary
Get directions
20 Gracechurch Street
5
City of London, England EC3V 0AA, GB
Employees at Davies
Updates
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How can the insurance industry better support vulnerable customers? Hear Director 🤝 Philip Michell's top tips in this video with Insurance Post. Thank you to Emma Ann Hughes for this interview, which will hopefully shed light on the challenges vulnerable customers face. To join our Vulnerable Customers Summit in September where we will be discussing similar issues, sign up here: https://lnkd.in/emfSq7VN #VulnerableCustomers #Insurance #UX #UserExperience
Supporting Vulnerable Customers in Insurance: Key Insights by Philip Michell Philip Michell, Consulting Director at Davies has shared essential tips on how insurers can better support vulnerable customers. His top recommendations include: -Utilise Analytics: Identify vulnerable customers through data insights. -Customer Insight: Leverage detailed customer understanding. -Digital Twinning: Implement advanced tech solutions to enhance support. These strategies can significantly improve the service quality and care provided to vulnerable customers in the insurance sector. Please register your interest in attending our Vulnerable Customer Summit in September - https://lnkd.in/emfSq7VN To read the full article, follow the link in the comments. #CustomerSupport #Insurance #Innovation
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The destruction caused by the recent global IT outage had a massive impact on numerous essential services and industries worldwide and brings a range of complex insurance claims. We understand the magnitude of these challenges and the urgency to address them, which is why our dedicated Forensic Accounting team at MDD Forensic Accountants have developed a resource for clients to manage these claims efficiently and effectively. Get in touch with Glenn Silver, CPA for more details.
The recent global IT outage caused by a CrowdStrike software update prompted significant concern from the insurance market. The outage affected businesses across various sectors, leading to potential business interruption and system failure claims. Insurers may face a surge in claims related to the CrowdStrike outage. MDD has developed a resource for our cyber clients that aims to help you manage claims. The items we can send to you include information you will need to gather or consider, typical considerations/questions by industry and typical document requests to make by industry. To request this, please contact your local Cyber expert or reach out to Glenn Silver, CPA, MDD’s Global Cyber leader. Read our CAT 365 Blog update for more info - https://lnkd.in/eN8zWy9G
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Congratulations to Dhara Patel of our North American team for her promotion to President and Deputy CEO! We want to wish Dhara the best of luck, and can't wait to see what she brings to this role.
Davies is thrilled to share that Dhara Patel has been promoted to President and Deputy CEO of its North American business. Dhara’s exceptional leadership and extensive experience in the insurance industry have been instrumental to Davies’ significant growth. Dhara will lead Davies’ North American operations and sales teams as Davies continues its commitment to invest in and grow its service offering for clients in the US and Canada. This is well-deserved recognition of Dhara’s important contributions and accomplishments. We’re excited to see her continued impact in this new position. Congratulations, Dhara! https://shorturl.at/PxOEf
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We are incredibly proud of our team at GBB for their nomination for Claims Innovation of the Year - Outsourced Partner for the upcoming Insurance Post Claim and Fraud awards! The team is shortlisted for their groundbreaking research that shed new light on how low-speed impact events don’t always render a motorcycle “unroadworthy”. The research was instigated following an uptick in fraudulent motorcycle accidents, which has cost the industry over £27 million to date! The first of its kind, this research can save insurers millions of pounds and help tackle the epidemic of fraudulent motorcycle accidents. We have our fingers crossed 🤞 for our colleagues at GBB!
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It’s time for the next instalment in our Casualty video series! Steve Randle's desire for a new challenge led him to joining Davies as a Liability Claims Handler. His progression to Senior Liability Claims Handler allows him to handle more complex challenges, and collaborate with colleagues as a mentor. If you’d like to find out more about working at Davies, please take a look at our recruitment page: https://lnkd.in/gAWp8WME
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We're in double digits for this year's Claims and Fraud Awards, with 10 (ten!) shortlists. We'd like to list them all here but we'd run out of space (not that we're bragging or anything), so check out the image below ⬇ A huge congratulations to everybody in the business and to our fantastic clients, who have been recognised for their hard work and success across counter-fraud, credit hire, AI tech and forensic research. We look forward to seeing you in October for the ceremony!
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Our second edition of our monthly newsletter Insurance Insights @ Davies is now available to read! Click to read about the biggest insurance stories and events of the last month ⬇
Welcome to issue #2 of Insurance Insights from Davies
Davies on LinkedIn
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Today's the day! We're in Old Billingsgate at the Managing General Agents’ Association (MGAA) Conference along with other industry experts in insurance. We'll be at table 34, pop over to say hello to the team and find out more about how we support our 100+ MGA clients. Gemma Grainger ACII Matt Lane Steve Goate Philip Poulter Keith Nevett James Harris Neil Strickland #MGAA2024 #Insurance #MGAs
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