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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Reward points can be redeemed against products at the bank's online shopping portal, as Airmiles or in cash value to reduce your amount due. The redemption value of points to Rupees will vary depending on the exchange category.
Step 1 -Please visit the nearest IDFC FIRST Bank Branch.
Step 2 -Please carry along any one of the officially valid documents [OVD] - Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by National Population, Register Aadhaar card / E-Aadhaar with you.
Step 3 -The representative will submit the request on your behalf and the details will be changed in 48 hours.
CLICK HERE to locate the nearest IDFC FIRST branch.
Step 1 -Log in to NetBanking/Mobile Banking and tap on the ‘Loans’ section on the dashboard.
Step 2 -Select the loan and click on the 'Documents' text mentioned.
Step 3 -From the detailed list of documents, select the ‘Interest Certificate’ option.
It’s done! The file will be downloaded on the device.
CLICK HERE for pictorial view.
Step 1 -Log in to your NetBanking/Mobile Banking and click on ‘Loans’.
Step 2 -Select the ‘Loan’ option.
Step 3 -Scroll down on the dashboard to find the ECS details.
CLICK HERE for pictorial view.
IDFCFIRSTBank Big thanks to Aastha from the Social Media team for understanding my issue with the address change and making sure my IDFC Mayura Credit Card arrived at my new address. Her dedication and efficiency make her a true asset for IDFC FIRST team! #CustomerService #IDFCFIRSTBank... Saurabh Swarup Goswami 24 August 2024
I wanted to mention that the whole NOC procedure was very smooth. Miss Aratiben guided me through the process very well and the NOC was generated quickly. She has excellent customer service abilities, and I would appreciate her reliability and speed of work.... Sayantan Rupak Sengupta 06 August 2024
Huge thanks to @IDFCFIRSTBank for solving my issue within an hour and delivering my debit card in just 72 hours! Exceptional service and support. I highly recommend other startup leaders consider opening a current account with... Prasad Sunil Gawali 04 August 2024
I appreciate the hard work done by Mr. Sohail Shaikh in Bandra Police Station for promptly providing information about the bank account to solve the above case. Once again Thanks to Mr. Sohail Shaikh and IDFC First Bank team. Shankar Patil 26 July 2024
By this communication I want to thank specially Mr. Ravin Dalvi, Vigilance Associate (LEA Desk), IDFC First Bank because, after receiving a mail from our side and after calling him personally to solve a problem faced by one of the... D. V. Chavan 26 July 2024
I'm immensely happy to put on record my sincere appreciation for Mr John, Senior Executive, Customer Care, for taking cognizance of my complaint in right spirit and expediting issuance of Credit Card in 24 hours' time. Great... Raj Sinha 26 July 2024
Thanks to the IDFC social media support team. The response is really quick and supportive, ☺️ I am glad to be your customer. Gunji Jaya Raj 15 July 2024
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If you do not receive a satisfactory response to your issue, you may escalate it using the options below:
Escalate to the Nodal Officer
Click here if you are not a bank customer
If you have not received a satisfactory response, you may escalate the issue to the Regional/Nodal Officer
Escalate to the Regional / Nodal Officer
If you have not received a satisfactory response from Regional / National Nodal Officer, please escalate using below option
Escalate to Principal Nodal officer