We
all know that hackers are out there and the worst of the lot want the key to
our castle. In today’s world of online banking and VPN access to corporate
accounts, there are many who say we are still using the wrong type of ‘key;’
one that is easily stolen and/or copied.
The password is still around though, for better or worse (though Microsoft
is working on changing that soon, and with it comes the typical issues of
forgotten passwords and account lockouts.
With the average help desk call costing around $25-$30 per call, a
simple solution would be welcome in most environments. Instead of just your typical self-service
password reset solution; why not take a look at a password generator using
words that the user has previously set? If you are interested in reducing help
desk costs and empowering
your users, read on after the jump!