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Nest Thermostat installation

Pavanvijay
Community Member

Need some help to install Nest thermostat

While setting up I see below in app

Your System is not compatible

The Nest thermostat won't work with the wiring in your home

4 REPLIES 4

SoriaD_
Community Specialist
Community Specialist

Hello @Pavanvijay 

 

Thanks for reaching out to our Nest community about this new installation. I'm so sorry for all the inconvenience. Don't worry, I'm here to help you with it.

 

Could you share with me a picture showing the actual wire on your thermostat? With this, I can determine the correct wiring configuration.

Also, you can check if your system is compatible on this page: Thermostat Compatibility.

 

Feel free to keep us posting with these details, and I will definitely do my best to find a solution for you.

 

Best regards,

Douglas.

HI SoriaD,

I am not able to upload images here, it says I don't have permission to upload images

WhatsApp Image 2024-07-09 at 6.11.10 PM.jpeg

SoriaD_
Community Specialist
Community Specialist

Hello @Pavanvijay 

 

Thanks for your reply. I'm so glad to assist you with this wiring configuration. Let's take a look to find an answer.

 

I appreciate your picture and your reply. I can see you have S1 and S2. The Nest thermostat does not need these wires. Wires labeled S can be indicator lights or sensor wires. The Nest thermostat uses its LCD display instead of an indicator light and gets sensor information, like outdoor weather conditions, over Wi-Fi.

 

Now, with the rest of the wiring, there may be a slight variation if your system uses a Heat Pump or if it is a Conventional system. For this type of wiring, we tend to be guided a lot by the colors of the cables. According to what they tell me, their system uses a Heat Pump.

 

It should be noted here that since I do not know the information about your system, I have been guided by the above-mentioned. If you have a Conventional system, you can feel free to correct me, and I will share with you the necessary corrections in that case.

 

Taking into account that your system uses a heat pump, the configuration of the Nest Learning Thermostat would be the following:

 

I hope this can guide you a little better with this wiring configuration. If necessary, we recommend contacting a technician to be confident that your system works correctly.

 

Feel free to reply to this post. I'm here to find a solution for you.

 

Best regards,

Douglas.