wsl update failed: update failed: updating wsl: exit code: 4294967295 #11554

JulianHopkins · 2024-05-04T10:43:17Z

Windows Version

22H2 19045.2130

WSL Version

5.10.102.1

Are you using WSL 1 or WSL 2?

WSL 2
WSL 1

Kernel Version

5.10.102.1

Distro Version

Ubuntu-22.04

Other Software

Docker 4.29.0

Repro Steps

After installing Docker Desktop for Windows version 4.29.0, during the first launch it tries to update WSL and an error occurs

Expected Behavior

Launching Docker Desktop for Windows version 4.29.0 without error

Actual Behavior

After installing Docker Desktop for Windows version 4.29.0, during the first launch it tries to update WSL and an error occurs:
wsl update failed: update failed: updating wsl: exit code: 4294967295: running WSL command wsl.exe C:\windows\System32\wsl.exe --update --web-download: (c) ��>�@�?�>�@�0�F�8�O� ��0�9�:�@�>�A�>�D�B� (Microsoft Corporation). ��A�5� ?�@�0�2�0� 7�0�I�8�I�5�=�K�.

��A�?�>�;�L�7�>�2�0�=�8�5�: wsl.exe [Argument] [Options...] [CommandLine]
...

Diagnostic Logs

github-actions · 2024-05-04T10:43:56Z

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

Docker Desktop (Windows) not starting after windows update. (#10312), similarity score: 0.76
Windows Subsystem for Linux update setup wizard ended prematurely (#6934), similarity score: 0.72
WSL --update fails with unknown error code (0x80240066) (#9039), similarity score: 0.72

Closed similar issues:

wsl --install -d ubuntu Error Code: 0x80070520 (#10352), similarity score: 0.74
After latest Windows update I can't run WSL version 2 and Docker is not launching on Windows 10 Enterprise for Virtual Desktop (#7332), similarity score: 0.73

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

github-actions · 2024-05-04T11:43:08Z

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

Docker Desktop (Windows) not starting after windows update. (#10312), similarity score: 0.76
Windows Subsystem for Linux update setup wizard ended prematurely (#6934), similarity score: 0.73
WSL --update fails with unknown error code (0x80240066) (#9039), similarity score: 0.72

Closed similar issues:

After latest Windows update I can't run WSL version 2 and Docker is not launching on Windows 10 Enterprise for Virtual Desktop (#7332), similarity score: 0.74
wsl --install -d ubuntu Error Code: 0x80070520 (#10352), similarity score: 0.74

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

JulianHopkins · 2024-05-04T11:44:15Z

WslLogs-2024-05-04_14-39-40.zip

github-actions · 2024-05-04T11:45:04Z

The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

Diagnostic information

Appx package is not installed
Found no WSL traces in the logs

JulianHopkins · 2024-05-04T11:49:47Z

/emailed-logs

github-actions · 2024-05-04T11:50:09Z

Diagnostic information

Found '/emailed-logs', adding tag 'emailed-logs'

JulianHopkins · 2024-05-04T11:51:46Z

What does "Appx package is not installed" mean?

JulianHopkins · 2024-05-04T11:57:11Z

WslLogs-2024-05-04_14-55-07.zip

JulianHopkins · 2024-05-04T11:57:23Z

/emailed-logs

github-actions · 2024-05-04T11:57:44Z

Diagnostic information

Found '/emailed-logs', adding tag 'emailed-logs'

github-actions · 2024-05-04T11:58:14Z

Diagnostic information

Appx package is not installed

JulianHopkins · 2024-05-04T12:17:25Z

WslLogs-2024-05-04_15-16-08.zip

JulianHopkins · 2024-05-04T12:17:37Z

/emailed-logs

github-actions · 2024-05-04T12:18:06Z

Diagnostic information

Found '/emailed-logs', adding tag 'emailed-logs'

github-actions · 2024-05-04T12:18:32Z

Diagnostic information

Appx package is not installed

JulianHopkins · 2024-05-06T12:57:44Z

No, it didn't work. Even complete removal and disabling of the WSL subsystem with the subsequent command "wsl --install" did not help. I can’t move beyond version 5.10.102.1. Although new, as far as I know: 5.15.146.1-2 пн, 6 мая 2024 г. в 14:41, Grouane ***@***.***>:

…

Did you manage to solve the issue ? I have the same issue and can't find anything to solve it — Reply to this email directly, view it on GitHub <#11554 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AODVWYDMBZRSLNPZPSJ6AR3ZA5T7FAVCNFSM6AAAAABHGXKJRCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOJVHAYTMNRQG4> . You are receiving this because you authored the thread.Message ID: ***@***.***>

OneBlue · 2024-05-07T21:16:56Z

Thank you @JulianHopkins. Does manually installing the MSI package solve the issue ?

JulianHopkins · 2024-05-09T17:27:33Z

No

oeon · 2024-05-10T15:04:27Z

Applying this Windows update allowed me to update to 4.30 docker/for-win#14022 (comment) maybe it will help you too ¯_(ツ)_/¯

vinalian · 2024-07-17T20:51:12Z

Thank you @JulianHopkins. Does manually installing the MSI package solve the issue ?

Thank you, it helped me.

karema9 · 2024-09-04T07:56:26Z

wsl update failed: update failed: updating wsl: exit code: 4294967295: running WSL command wsl.exe C:\Windows\System32\wsl.exe --update --web-download: Copyright (c) Microsoft Corporation. All rights reserved.

Usage: wsl.exe [Argument] [Options...] [CommandLine]

Arguments for running Linux binaries:

If no command line is provided, wsl.exe launches the default shell.



--exec, -e <CommandLine>

    Execute the specified command without using the default Linux shell.



--

    Pass the remaining command line as is.

Options:

--cd <Directory>

    Sets the specified directory as the current working directory.

    If ~ is used the Linux user's home path will be used. If the path begins

    with a / character, it will be interpreted as an absolute Linux path.

    Otherwise, the value must be an absolute Windows path.



--distribution, -d <Distro>

    Run the specified distribution.



--user, -u <UserName>

    Run as the specified user.



--system

    Launches a shell for the system distribution.

Arguments for managing Windows Subsystem for Linux:

--help

    Display usage information.



--install [Options]

    Install additional Windows Subsystem for Linux distributions.

    For a list of valid distributions, use 'wsl --list --online'.



    Options:

        --distribution, -d [Argument]

            Downloads and installs a distribution by name.



            Arguments:

                A valid distribution name (not case sensitive).



            Examples:

                wsl --install -d Ubuntu

                wsl --install --distribution Debian



--set-default-version <Version>

    Changes the default install version for new distributions.



--shutdown

    Immediately terminates all running distributions and the WSL 2

    lightweight utility virtual machine.



--status

    Show the status of Windows Subsystem for Linux.



--update [Options]

    If no options are specified, the WSL 2 kernel will be updated

    to the latest version.



    Options:

        --rollback

            Revert to the previous version of the WSL 2 kernel.

Arguments for managing distributions in Windows Subsystem for Linux:

--export <Distro> <FileName>

    Exports the distribution to a tar file.

    The filename can be - for standard output.



--import <Distro> <InstallLocation> <FileName> [Options]

    Imports the specified tar file as a new distribution.

    The filename can be - for standard input.



    Options:

        --version <Version>

            Specifies the version to use for the new distribution.



--list, -l [Options]

    Lists distributions.



    Options:

        --all

            List all distributions, including distributions that are

            currently being installed or uninstalled.



        --running

            List only distributions that are currently running.



        --quiet, -q

            Only show distribution names.



        --verbose, -v

            Show detailed information about all distributions.



        --online, -o

            Displays a list of available distributions for install with 'wsl --install'.



--set-default, -s <Distro>

    Sets the distribution as the default.



--set-version <Distro> <Version>

    Changes the version of the specified distribution.



--terminate, -t <Distro>

    Terminates the specified distribution.



--unregister <Distro>

    Unregisters the distribution and deletes the root filesystem.



--mount <Disk>

    Attaches and mounts a physical disk in all WSL2 distributions.



    Options:

        --bare

            Attach the disk to WSL2, but don't mount it.



        --type <Type>

            Filesystem to use when mounting a disk, if not specified defaults to ext4.



        --options <Options>

            Additional mount options.



        --partition <Index>

            Index of the partition to mount, if not specified defaults to the whole disk.



--unmount [Disk]

    Unmounts and detaches a disk from all WSL2 distributions.

    Unmounts and detaches all disks if called without argument.

I am getting the same erro while starting Docker Desktop on Windows. I have tried the recommended solutions with no success, what could be the issue.

Traineratwot · 2024-09-18T10:58:15Z

GPT:
The error you're encountering is related to updating the Windows Subsystem for Linux (WSL). Error code 1603 typically indicates a general installation failure, while exit code 4294967295 (or 0xffffffff) may signify that an error occurred during the execution of the command.

Here are several steps that may help you resolve this issue:

Check the Installation Log: Open the log file mentioned in the error message (<HOME>\AppData\Local\Temp\wsl-install-logs.txt) to get more detailed information about what went wrong.
Update Windows: Ensure that you have all the latest Windows updates installed. Sometimes, WSL issues can be related to outdated Windows components.
Restart Your Computer: Sometimes a simple reboot can help resolve temporary issues.
Reinstall WSL:
- Open PowerShell as an administrator and run the following command to unregister WSL:
```
wsl --unregister <DistroName>
```
  Replace <DistroName> with the name of your distribution (e.g., Ubuntu).
- Then reinstall WSL using:
```
wsl --install
```
Check for Conflicting Programs: Some antivirus programs or system utilities may block the installation of updates. Try temporarily disabling them and attempt the update again.
Run the Installation Manually: If you know which version of WSL you need, you can try downloading and installing it manually from the official Microsoft website.
Use the wsl --update Command: Try executing the update command manually in PowerShell as an administrator:
```
wsl --update
```

If none of these steps work, you may want to seek help on the official Microsoft forums or the Windows community for more specific guidance.

It helped me

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craigloewen-msft mentioned this issue May 14, 2024

Docker Desktop (Windows) not starting after windows update. #10312

Closed

2 tasks

github-actions bot mentioned this issue Sep 8, 2024

Cannot run wsl --update --web-download #12009

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wsl update failed: update failed: updating wsl: exit code: 4294967295 #11554

wsl update failed: update failed: updating wsl: exit code: 4294967295 #11554

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oeon commented May 10, 2024

vinalian commented Jul 17, 2024

karema9 commented Sep 4, 2024

Traineratwot commented Sep 18, 2024

wsl update failed: update failed: updating wsl: exit code: 4294967295 #11554

wsl update failed: update failed: updating wsl: exit code: 4294967295 #11554

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JulianHopkins commented May 4, 2024 • edited Loading

Windows Version

WSL Version

Are you using WSL 1 or WSL 2?

Kernel Version

Distro Version

Other Software

Repro Steps

Expected Behavior

Actual Behavior

Diagnostic Logs

github-actions bot commented May 4, 2024

Logs are required for review from WSL team

View similar issues

Open similar issues:

Closed similar issues:

github-actions bot commented May 4, 2024

Logs are required for review from WSL team

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Open similar issues:

Closed similar issues:

JulianHopkins commented May 4, 2024

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