Showing posts with label Tim Cook. Show all posts
Showing posts with label Tim Cook. Show all posts

Tuesday, April 19, 2022

Mobile app markets: Apple seeks to defend the status quo and to defang procompetitive measures -- instead, it should finally start to DEFINE the future

This post is about a simple--though immensely important--question. It's a question that Apple should think about again. Let me quote JFK on this occasion:

"Change is the law of life. And those who look only to the past or present are certain to miss the future."

Is Apple making a mistake in that regard? Is it missing an opportunity?

Apple has a glorious past and an even more glorious present. And it's not going to get into serious trouble in the foreseeable future--looking at that mountain of cash and customer loyalty. Still, it may be missing an opportunity for a better future because it focuses--almost myopically--on the nearest term.

Change is not just the law of life as JFK put it, but change is coming to iOS. Apple's leadership may view it otherwise, but neither is it acceptable for a mobile OS duopoly to tax almost the entire software industry nor is it practical for a single company to be the censorship rulemaker and Judge Dredd (judge and executioner) of app reviews. If an app doesn't violate a country's laws, it must be available on iOS, "sí o sí" to put it in Spanish.

The Dark Age for ISVs (independent software developers, i.e., the ones who depend on platforms) is coming to an end. There is light at the end of the tunnel in the form of the Open App Markets Act (OAMA) in the U.S. and/or the Digital Markets Act (DMA) in the EU. And Apple largely owes it to a district judge who erred to an unbelievable extent on the law, the economics, and the technology that it didn't lose the first round against Epic Games.

I'm neither an Apple "fanboi"--I remigrated to Android last year though it cost me a weekend (as I more or less expected)--nor an Apple hater. In my previous post I explained that I'm closer to Apple's views on Section 1 of the Sherman Act. I may have been the only independent commentator out there to give Apple more than just the benefit of the doubt with respect to the enforcement of that Dutch antitrust ruling. And I've been insulted by a number of people for explaining the narrow scope of the consolation-prize injunction Epic won under California Unfair Competition Law (and for predicting that Apple would get that one stayed). Of course, I don't have a patent or other kind of monopoly on balance. I wish to particularly highlight that John Gruber of Daring Fireball, while generally very sympathetic to Apple, doesn't unconditionally defend each and every App Store policy or related decision. John probably surprised some people, and I admit that would include me.

From my vantage point (as an Apple critic and anti-App-Store complainant who is nevertheless trying to stay rational), the developments around mobile app distribution have reached a point at which Apple needs to think it over, needs to reprioritize. We could have reached that point sooner, and after the Epic Games v. Apple trial I thought we were getting there sooner. Be that as it may, recent developments suggest that now--at long last--a certain tipping point has been, or is about to be, reached.

If Apple doesn't alter course now, it may find it much harder or even impossible later to play a more constructive role and shape the regulatory future.

About a week ago, a deeply entrenched Tim Cook delivered what was rhetorically and strategically the perfect speech. Speaking at a meeting of the International Association of Privacy Professionals, he stressed why for the sake of privacy--and, which is obviously related, security--the App Store monopoly should not be broken. It's fairly possible that no tech industry executive ever performed like this as a salesman and as a politician at the same time. It was like he was a frontrunner for the presidency. But it's not simply about whether he does things right. It's mostly about whether he does the right thing going forward from here on out.

The reactions to that speech--not in that conference room but beyond--must give Apple pause. Apple should recognize that the solution is not to defend the status quo, which is unsustainable, and to try to defang procompetitive measures, which merely delays the inevitable. Instead, Apple should open up and take the lead in defining a future in which privacy and security will not be--as they never have been--antithetical to competition in software distribution.

By coincidence, all three "de" words match the following pattern: def?n?.

Apple, you know that you are on the wrong track when your CEO gives his very best, but a journalist (the Intercept's Sam Biddle) sardonically dismisses your argument:

Just one journalist? I saw more such tweets, also from app developers, but what's even more important is how the powers that be reacted. Newsmax quotes a joint statement by Senators Richard Blumenthal (D-Conn.) and Marsha Blackburn (R-Tenn.):

"Tim Cook seems terrified of increased competition, and Apple does not want Americans to have the option to circumvent their App Store monopoly.

"We fully agree with the need for comprehensive privacy legislation and have been actively discussing this with our colleagues on both sides of the aisle. However, it misses the mark to say we can't have both consumer privacy and competition in the app marketplace.

"As passed by the Senate Judiciary Committee, the Open App Markets Act acknowledges this balance. Suggesting otherwise is a scare tactic to justify closing markets off to competition."

Contrary to what Apple has been claiming so far, there are ways to reconcile competition in app distribution with security and privacy concerns. Describing security and privacy as mutually exclusive with open app markets cannot be in Apple's long-term interest. It will still want to emphasize privacy (and security) even after the change that is coming. Why dig an ever deeper hole that just becomes harder to get out of?

No matter how harshly I've criticized and how vigorously I've defended Apple on different occasions, I've always been consistent in recognizing Apple's desire to be different. To think different. To be unique. That includes IPR enforcement (though it doesn't mean I necessarily supported overreaching remedies such as a disgorgement of total profits over a rounder-corners-and-bezel type of design patent).

I even respect that uniqueness and consider it a good thing for competition and innovation when it involves issues I personally don't rate all that highly. For example, when I installed a new HP Notebook with Windows 11 last week, I was prompted to decide whether I'd let advertising networks identify me across apps. Without hesitation, I gave that permission. That's not because of solidarity with others who need to advertise or sell advertising inventory in apps (I've done both), but simply because--as that Windows prompt accurately explained--I'll get to see more relevant ads. Now, there are many people who'd rather see totally irrelevant ads than allow the smallest amount of tracking, and I respect that view. There's this famous quote, falsely attributed to Voltaire instead of biographer Evelyn Beatrice Hall: "I disagree with what you say, but I will defend to the death your right to say it." I'm not going to die for this principle, but those who have such strong views on privacy should be able to get what they want.

I outlined a licensing policy last year that would reconcile Apple's privacy philosophy with competition in app distribution. I'm sure that many of those who want to open up mobile app markets wouldn't like my idea. They'd argue that this would still give Apple too much power, that it would make it too hard for third-party app stores to compete with Apple. I have no problem with not finding anyone who agrees with that idea (without Apple it wouldn't fly anyway). It's just one example of what could be done to give customers the best of both worlds.

Instead of opening up, Apple doubles down on a strategy that clearly fails to persuade. It should be beneath Apple to engage in astroturfing, whether it's about standard-essential patents or about app stores. But the latest is that some notorious "Apploturfers" claim that opening up app distribution would be a boon to Facebook, a bogeyman that Apple probably views as its archenemy in the "data-industrial complex" Tim Cook was talking about. President Eisenhower warned against the "military-industrial complex" in his farewell address. Tim Cook still has miles to go, and I wish his legacy would include a solution that squares Apple's privacy philosophy with open app markets.

If done right, that would create and not destroy shareholder value. The risk Apple is taking with its current all-or-nothing approach is to lose control it won't be able to regain anytime soon. Microsoft avoided that risk by being cooperative at just the right moment. And Microsoft itself might never have become what it is if another company--IBM--hadn't allowed third-party PCs based on its architecture because of its history of antitrust problems with its mainframe. Apple uniquely appears to remain defiant forever and isn't convincing anyone anymore, not even with world-class campaign speeches--other than a judge who thinks there are multiple "operating systems" for the App Store and that mobile game transactions aren't necessarily digital...

A year ago, I thought that maybe Apple had no other choice for shareholder value reasons but to defend its monopoly. With all that has happened since, I view it differently.

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Tuesday, April 13, 2021

New battleground up north: serious challenge to Apple's App Store model must be brewing in Canada as Cupertino is in full defense mode

There are complaints over Apple's abuse of its App Store monopoly around the globe. When I made my own filings with regulatory authorities in January, they contained three pages that merely listed other complaints, investigations, and pending litigation. Less than three months later, I would now have to add a page just to update that list.

Yesterday it became known that Apple's and Google's abuse of their app distribution monopolies even impedes governmental efforts to control the COVID-19 pandemic, as both companies rejected an update to the UK's official contact-tracing app that would have been extremely useful.

I have no idea what's going on in Canada, but Apple must be very afraid of something...

Matthew Ball, a Canadian investor, authored a very comprehensive analysis of the App Store situation (and beyond) in February. That article is definitely one of the most informative and insightful writings on the subject. Yesterday he wrote on Twitter that Tim Cook's interview with the Toronto Star newspaper "suggests significant ongoing concerns" on Apple's part:

It's not just about privacy and Apple's plan to deal major damage the in-app advertising business (in order to force app developers to rely on subscriptions, in-app purchasing, and download fees--the types of revenues on which Apple imposes a tax). On the same day that Tim Cook's Canadian interview appeared, Apple posted a Canada-centric defense of its App Store business model to its website: Apple's iOS app economy drives economic growth and opportunity across Canada

The story mentions some smaller Canadian apps and app development companies: Sago Mini, Ground News, TRU LUV, FILM3D. Apple connects those success stories to Canada's economic recovery from the COVID-19 pandemic: "Canada’s dynamic app economy stands poised to be a competitive and powerful force for job growth as the country recovers from the COVID-19 recession."

What Apple does not say, of course, is that the Canadian app economy would do even better if #OpentheAppStore became a reality. Developers of all sizes would find more and greater opportunities that way. I can't think of anybody who would doubt that the app economy is huge and growing. But I also don't know a single developer who likes to be at Apple's (and Google's) mercy.

It is a bit out of character for Apple to publish a piece like that. Normally, Apple's lobbying takes place behind closed doors. But Apple has come under pressure in so many places--including app store bills in certain U.S. state legislatures--that it's now engaging in the public debate over its App Store model. That fact, in and of itself, shows how muc headway companies like Spotify and Epic Games have made in recent years.

After I saw Apple's Canadian App Store press release, I replied to Matthew Ball: "The combination of the interview AND that press release (see attached tweet) makes it pretty clear they expect one or more challenges to the App Store model in Canada." Mr. Ball apparently agrees with my interpretation of Apple's Canadian campaign (as he liked my reply).

Michael Acton, a San Francisco-based reporter for MLex (one of the leading sources of antitrust news), replied to my tweet on Apple's press release, and I completely agree with him on this:

I guess we'll know soon. Maybe not that soon, but I have a hunch that Canada will become an App Store battleground before the end of the year.

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Saturday, March 20, 2021

Epic Games and Apple submit witness lists for their App Store antitrust trial starting May 3 in California

Six weeks prior to their May 3 antitrust bench trial in the Northern District of California, plaintiff Epic Games and defendant Apple submitted their tentative witness lists (this post continues below the two documents):

21-03-19 Epic Games witness... by Florian Mueller

21-03-19 Apple Witness List by Florian Mueller

As expected, Apple CEO Tim Cook and Apple Fellow (and App Store chief, as well as former marketing chief) Phil Schiller will testify extensively, as will, of course, Epic CEO Tim Sweeney.

Among the parties' expert witnesses I'm particularly interested to hear what Stanford Professor Susan Athey (with her combined background in economics, mathematics, and computer science) will say.

There will also be witnesses from major tech companies that are not parties to this case, such as Facebook, Microsoft, and Nvidia. Some of them are known to be (very) critical of Apple's App Store terms and policies.

The industry at large, with every respect for Apple's and Google's success, believes it's high time for decisions that open up the market. A few days ago, one of the opinion leaders of Silicon Valley's venture investment community, Benchmark Capital's Bill Gurley, wrote the following on Twitter:

Whether Android is a competitive constraint on Apple's App Store will probably come up as well. I'd like to add something here to my recent post, Apple may already have lost the strategic battle over antitrust market definition in multiple European jurisdictions: App Store monopoly. Even though the French competition authority (Autorité de la concurrence) denied a group of complaints a preliminary injunction against Apple over its new ad tracking (IDFA) rules because the ultimate decision-makers prioritized data privacy considerations over fair competition, it found that there likely is a distinct market for iOS apps (in which Apple has a monopoly, obviously):

In Russia, a court hearing on Apple's appeal of a regulatory decision (regarding the rejection of apps) was postponed on short notice. At some point, Apple apparently threatened to exit the Russian market because of a law requiring the pre-installation of apps determined by the Russian government, but is now going to keep serving that market. Apple used to be adamant about not pre-installing apps chosen by someone other than Apple. It remains to be seen whether the new legislative framework moots the antitrust case. In any event, those developments in Russia show that the App Store monopoly can be broken--and Epic's case in the United States District Court for the Northern District of California has that potential, too.

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Tuesday, October 13, 2020

Epic Games insists on conducting discovery of Steve Jobs and Tim Cook's emails: 3.6 million Apple documents are not enough

On Friday, Judge Yvonne Gonzalez Rogers of the United States District Court for the Northern District of California granted Epic Games' motion for a preliminary injunction against Apple only with respect to its developer account for Unreal Engine, but it's still up to Epic itself to #FreeFortnite, though Epic's aggressive attitude makes a Ninth Circuit decision likely to be inevitable before the iOS version of Fortnite will return to the App Store.

Late on Monday, Epic and Apple filed a joint case management statement in preparation of the case management conference Judge Gonzalez Rogers will hold next Monday (this post continues below the document):

20-10-12 Epic Games v. Appl... by Florian Mueller

The document indicates a blame game, with Epic insinuating that Apple is stalling and Apple pointing a finger at Epic for lack of cooperation. And in this context, the names of the founders and CEOs of both companies come up:

Epic says it's already "already made an initial production of more than 16,000 pages from the files of Timothy Sweeney, Epic's CEO." But Apple argues those documents may have been "cherry-picked and omit a significant amount of relevant materials" (which Epic obviously denies). Apple notes that Epic already received a third-party discovery request before it brought its own suit. Allegedly, Epic "told Apple to just wait a bit—only to file suit against Apple before providing any responses to Apple's subpoena."

The court just entered a protective order (on terms on which the parties had agreed) on October 2, and Apple proudly mentions it has since "provided Epic with the 3.6 million documents produced by Apple in Cameron [developer class action] and Pepper [consumer class action], as well as all written discovery requests and responses in those cases." But Epic says Apple should have done so even sooner.

With respect to the custodians (the persons whose files may contain documents of relevance to the dispute), Epic won't be satisfied until Apple produces emails from the archives of Steve Jobs and Tim Cook:

"Apple’s list of six custodians is also facially deficient, as it does not include individuals on whom Apple repeatedly relied during the temporary restraining order and preliminary injunction motions, such as Steve Jobs, Apple’s former CEO, or Tim Cook, Apple's current CEO." (emphases added)

Apple contradicts as follows:

"Epic[] alleges that Apple's proposed custodian list is 'facially deficient' because it includes neither Steve Jobs nor Tim Cook, 'whom Apple repeatedly relied on during the temporary restraining order and preliminary injunction motions.' Epic's statement mischaracterizes the facts. Apple's temporary restraining order and preliminary injunction briefs cite exactly two references with respect to its current and former CEO—Tim Cook's Statement before the U.S. House of Representatives Judiciary Committee, and an AppleInsider article quoting Steve Jobs. Both are publicly available to Epic, and neither supports the need for a custodial collection from Apple's highest executives. To the contrary, Apple’s proposed custodian list includes all fact witnesses who submitted declarations in support of Apple’s temporary restraining order and preliminary injunction briefs—including Philip Schiller, current Apple Fellow and former Senior Vice President of Worldwide Marketing, who is the executive most likely to have information relevant to this case." (emphases added)

Expect some wrangling and bickering at next Monday's case management conference...

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