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- About mmarks
About mmarks
mmarks
Base Runner
07-25-2024
07-25-2024
10:50
After more than 10 years as a fitbit user (even did research stuff for them), I can confirm that this is my last watch!. I cannot click to see deeper details on the app (like sleep stages in a graph like we had) and now the dashboard is gone. Disappointing is the least of my emotions. There was no warning or option to download what was there before the cut off. As someone mentions in another thread, most of us do not use the community daily - only when we need assistance so I was not aware of the change until it was too late. I only wish I had put off "converting to google account" so I would have had a chance to download my data.
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07-25-2024
10:43
2 Votes
Thank you for this tid-bit ... unfortunately the stat I most used was for sleep and it just gives total sleep time, not the breakdown awake, rem, and deep. Also no way to dig into exercise for the graphs/maps that I can see. Ah well - at least I can see steps, distance etc all together once more and not on that tiny phone screen. I will still be looking for alternatives when this watch dies in a year or so.
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07-18-2024
09:04
4 Votes
the issue for me is I can no longer see data trends (which was extremely useful in the sleep tracking), except in the weight table, but I expect that will be gone soon. I have loved my Fitbit! But as they did with my Pixel phone 4 years ago, Google is pushing me out and I will not go toward a Google watch! So another customer of 11-ish years is leaving and on the search for something else. I don't really think they will care overmuch though {shrug}.
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07-12-2024
16:12
8 Votes
Guess I will be finding a different tool - sooner than later now. You have removed everything that was useful and your app no longer allows me to dig into metrics like sleep and see more than one (badly rendered) day at a time. No way for me to see trends. I dread the day you "update" the scale/weight in the same manner.
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04-28-2021
11:57
I am on the latest app version - have even checked that the charge has latest update as well. I am not getting the sleep heart rate for many weeks now. This was fixed a few years ago in Android - why can't it be fixed for iOS? It appears that you are displaying the screen time with an incorrect time reference (either way above 24 hours or you are not considering the 'crossed midnight' behavior of sleep). Please fix this - cannot get this info anywhere but inside the app!!
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09-01-2020
16:09
1 Vote
Confirmed fixed for me - this morning no graph, just updated and now I can see it! Many thanks!
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08-31-2020
07:54
1 Vote
Sailorlil, I understand the frustration - but the original poster has marked an answer as "solved" so they probably don't even look at it anymore (even though that answer isn't an answer and certainly doesn't solve anything!). I've been trying to figure out how report what I found so it gets to the DEVs to correct... if anyone has idea how to do this, please let me know.
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08-27-2020
10:54
To those asking - I never had an issue with the Android app and Charge 2 fitbit. I'm on and iPhone now... upgraded to that in mid-July, then updated my fitbit a week later in early August do to Charge 2 battery issues. So, yeah guessing it may be just an iPhone app thing.
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08-26-2020
11:28
6 Votes
Followup -- hopefully the ADMINs will forward this on to the Fitbit dev teams I notice I get the graph IF my sleep time is all on the same day, for example start 1230AM, end 615am -- I get a graph. It's when the graph crosses midnight -- meaning start time 1030 pm, end time 515 am next day -- and I get no graph. Something is wrong with their calculations when rendering the graph dates/times.
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08-26-2020
05:56
1 Vote
Yes it seems to be hit or miss for sure! Last night there was a break in my sleep so I have two measurement windows of about 3.5 hours each -- first one shows the graph, second one does not. The difference between them is just time -- didn't move the wearable to different arm or in any other way, I just happened to be awake for 1.5 hours in the middle of the night. Can't figure out that one...
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08-22-2020
12:58
1 Vote
Unfortunately this link brings me to this same page -- where is the "best answer"?
Exactly - I can see the HR in other places -- I see the stats below the empty box, but the graph is not there. How can I tell if I'm getting the "hammock-like shape" if you don't show me the details in a graph? Hope they fix it soon - I have latest APP on my phone and most current firmware on my device.
Moderator edit: merged reply
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09-08-2019
01:01
Thank you, better if it was on main page, but good to see it's there
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09-07-2019
06:41
i had to swipe from the edge to get past that bar table ... The data is below it
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09-07-2019
06:39
7 Votes
oh thank you so much!! That sleep score is meaningless and I prefer to know average hours for the week
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08-26-2019
05:36
3 Votes
@dangotpeace I clicked "Edit" in my main dashboard view - was able to turn on/off and reorder the info to my preference. @Moderator As others have mentioned, the issue I have is not so much that it was changed, but it was done without warning. The "always on" sync notification is meaningless and I cannot find a way to stop it -- even turned off all notifications on phone and fitbit app, but that one is still shows up! The notification itself isn't worth much - I'm given options to sync, view account or open community and clicking anything will only return the notification. Additionally I have had difficulty syncing since the change -- constantly have to turn off bluetooth, restart my phone and restart bluetooth to allow sync.
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08-26-2019
05:32
@active70nana I was able to hide (not delete but HIDE from my phone/dashboard) the unneeded period tracker and re-arrange the tiles. I clicked "Edit" from the main display (I have an android) and turned stuff on/off and dragged to better placement for me. Might try that.
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09-14-2015
07:42
Agree as well -- it is NOT motivating to me to daily be shown only the 'top/highest' badge I've earned ---> which happened to be almost 8 weeks ago during a charity walk I participated in. I would like to see the badge I've earned "Today" on the dashboard. Then when I click into the see more you can show the Top Badges page. On that page, add a history section (like in activites today) that will show different badges milestones and when last achieved in a simple listing. That would be motiviating!!
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09-10-2015
17:22
Moderator comment: @SunsetRunner What's important to note is that if you hover your mouse over the new goal tile and click on the "see more" button that appears, you will see an expanded or drilled-down version of your fitness data. Uh... what am I missing? I do not get a expanded "drill down" I get taken to the "Activities Log" pages which I do not find helpful because I now must click to see details I'd like to see. That said, I heartily agree I would also like to be able to customize these tiles (both what they contain and size/orientation). I could care less about calories and my tracker doesn't do "floors". I realize these things are important to others, but not me. Thus - customizable tiles is a reasonable request. BTW the single tiles allowed for this!! I could add the tiles that I found useful, and ignore the others 🙂
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