T&C and Delivery Info.

Terms & Conditions

  • All items for sale are brand new and in mint condition.
  • We do our best to accurately depict the garments/fashion pieces we have on photographs, however, the actual item might defer slightly from the photographs.
  • Reservations are only allowed up to 36 hours. After which, items will be released without prior notice. 
  • Exchanges, returns and refunds will not be entertained by Vibrant Swirls.
    • However, if you receive any item that is faulty, kindly contact us and we will definitely compensate you accordingly.
  • Prices are fixed and non-negotiable. 
  • We will not be held responsible for any lost or damaged parcels during delivery.
  • Payment through Maybank and CIMB is accepted.

Delivery charges
  • Prices stated on the website is exclusive of postal charges unless stated otherwise.
  • We will only use Pos Laju & Registered Post services for national delivery.
  • Pos Laju Charges:
    • 1-2 pieces: RM6 (WM), RM8 (EM)
    • 3-4 pieces: RM8 (WM), RM10 (EM)
    • *prices for bags & shoes will vary depending on size and weight of item.
  • Registered Postage Charges:
    • 1-2 pieces: RM3.50 (WM), RM4.50 (EM)
    • 3-4 pieces: RM5 (WM), RM6 (EM)
  • International Postage Charges:
    • 1-2 pieces: RM15-20 (Australia & France)
    • 3-4 pieces : RM25-35 (Australia & France)
    • *we ship to other countries too, kindly drop us an email for further assistance.
COD Services
  • A full deposit is required to prevent frequent back outs. 
  • Usual surcharge for all CODs are RM2
  • COD Locations : 
    • KL Central
    • Sunway Pyramid
    • Subang Parade

For further information, kindly email us at:


Regards,
Vibrant Swirls team.