Another CaringBridge post (the last one was too... I just forgot to label it)
16 Hours!
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Practicing sitting up |
We did it!! Well, Ella did it!! She's doing so well going up on her feeds and with her labs that her TPN infusion has been reduced from 20hrs/day to 16hrs/day! They are also decreasing the calories/protein in the fluid by 25% (but not reducing the volume).
This change means that she'll be off her fluids/unattached to her backpack from 10am - 6pm daily! Freedom!
This will make it easier for the Nanny and also the Au Pair when she arrives, not having to worry about her line/the backpack for most of the day. Of course, Grandma Carol and I are pretty excited about it too!
The return to work has been pretty good. I'm not too busy yet, but I expect that to change quickly. While it's hard, I'm doing better than I expected NOT intervening when I hear Ella screaming (because she wants her mommy, not the new nanny who is a stranger still). I was sitting in my office today wondering how long I should let it go on... but then the crying subsided (a bit).
I am (again) super-frustrated with the GI doctors office.
Monday - 10am - I called and left a message requesting a Rx for Ella due to increased gassiness/fussiness/symptoms of Bacterial Overgrowth
No response
Tuesday - 1pm - I called again and left a message
No response
Wednesday 7:30am - I called the on-call doctor. While the doctor didn't call me back, I did get a call back telling me that a new antibiotic was called to the CVS pharmacy down the street. I questioned the nurse whether it should have gone to the compounding pharmacy (as her previous antibiotics all did) and she didn't really know. She said it could be transferred if that was the case.
Wednesday 9am - I called CVS pharmacy to confirm whether they could fulfill the Rx. They can, but only in tablet form. My 7 month old can't take tablets... CVS advised that the compounding pharmacy can call them to initiate a transfer of the Rx.
I called the compounding pharmacy and gave them the information so they could initiate the transfer.
Wednesday 1pm - I called the compounding pharmacy again to confirm they had what they needed and could fill the Rx. They said that they called the doctors office due to clarifications they needed before they could fulfill the Rx.
Wednesday 2:30pm - I run down the street to the doctors office, unannounced and ask to speak to the doctor, nurse or office manager. The Practice Manager took me back to her office. This is where I can see why they have such a broken process/communication loop in the office as she proceeds to tell me that she & the nurses are only message takers, they can't do anything more than pass the messages on to the doctors. She said that they always let the patients know that the message has been passed on... I told her that I have NEVER been called back with a status. ...remember, this is not the first time I've had trouble communicating with this office.
Bottom line, she told me, the doctor would see the message to contact the pharmacy once she got out of clinicals around 4:30pm. So for Ella that means that she would go yet another day without the start of relief.
By Wednesday night, Ella is waking from a deep sleep screaming & crying due to gas pain (rather than the "simple" discomfort she had when I started this process Monday).
Thursday 8:45am - The RN from the doctors office calls (I think my visit helped - I got a call), she informed me that the doctor approved the proposed TPN changes (this was something else I mentioned when talking to the Practice Manager, since the last time changes were proposed it took a week for the approval to be communicated back to the infusion company).
I asked about Ella's Rx and the RN didn't know anything about it... she couldn't find anything in the computer about it... I know it exists because the pharmacy has the Rx and the Practice Manager said the doctor would get the message to call the pharmacy yesterday... Long story slightly shorter, RN assures me she is sending a High Priority message to the doctor AND to the assistant with the doctor today to have her call the pharmacy.
Thursday - 2pm - Talked to pharmacist, he still hadn't heard from doctor
Thursday 4pm - I decided to give Ella left over Flagyl from her last antibiotic Rx, even though that's not the antibiotic the doc was trying to prescribe this week... it is for the same purpose, she was just planning to 'cycle' different types of antibiotics. I left the RN a message letting her know I made this decision because SOMETHING is better than nothing for Ella at this point. The doctor can decide what she wants to do about that because we don't have enough of the left over antibiotic to get us through the weekend... so we're not done with this.
Thursday 5:15pm - Pharmacist calls me to let me know he left another message for doctor. I told him what I did, he seemed to think it was a prudent move.
Friday 7:30am - I will call the doctor on-call AGAIN and tell them I need to speak with the DOCTOR about Ella's Bacterial Overgrowth - it has to be resolved before the weekend (the compounding pharmacy is open 9 - 5, M - F)
Really.
I'm at a bit of a loss. I REALLY like the doctor but obviously have issues with the overall practice. But it's not like Pediatric GI Specialists is a competitive industry in town where I can shop around for the best customer service...