It’s highway robbery — and the MTA doesn’t even know the culprit.
The authority is down at least $56 million thanks to “unbillable” tolls for which officials cannot find an address to mail the bill, State Comptroller Tom DiNapoli said Thursday.
MTA Bridges and Tunnels was unable to send bills for six million crossings through from September 2019 to June 2021 — leaving millions of dollars uncollected, the comptroller’s office said in a letter to the MTA following up on three-year-old audit into its cashless tolling.
A huge chunk of the lost revenue — $33.9 million — stemmed from the MTA and its vendors not having agreements with other states’ DMVs to access vehicle registration information, particularly for temporary plates.
Another $21.8 million went uncollected because license plates were either too dark, too bright, missing a state name — or just missing altogether. Thousands of transactions worth another $2.9 million went unbilled due to bad image quality.
Ex-Gov. Andrew Cuomo announced plans to remove tollbooths at the MTA’s seven bridges and two tunnels in late 2016. The program got underway a few months later.
The system’s flaws have come into sharp focus in recent months. In September, the MTA Inspector General flagged a transit employee who bragged to co-workers about eluding tolls with an obscured license plate and owed $100,000 in tolls and fines.