Sometimes things happen that are very hard to believe. Such an event happened to us this week.
10:00 AM Tues. morning I answered a call from a furniture store. Call display said name unavailable. They said they had something at the store for us. I said just a minute you can talk to my wife. I wondered if she might have asked about something in the store.
Well, it turned out that they had a table waiting for us to pick up!!! We hadn't been to the store for years. They were insistent that we bought a table 3 days ago. No we didn't. They asked if maybe we had forgotten! My wife told them that she remembered that she definitely had not been in the store.They had all our information and that we had used a debit card. Now this story was really starting to stink. They were pushy and insisted we pick up the table. We were confused. We thought maybe someone was pranking us like sending a pizza order to the house.These people were aggressive. They told us to check our account and see if anything had been taken out of it. One person said the table had been paid for and the other one said the table had not been paid for. Neither one of them backed down and said there might be a mistake. The call ended with my wife saying she would contact the police. They did not hesitate.
Now we knew some things were wrong. We don't have a debit card? That really raised our level of suspicion and anxiety.
My wife did call the police and talked to a very helpful officer. She suggested contacting the manager before going further. We had been reluctant to call the manager for if he had been in on the scam.
We did contact the manager and he said he would check it and get back to us. Several hours later he called back . He had solved the problem. A telephone number is used to call up all your information like address, names and more. The table was paid for. So what the manager found was that the phone number the sales man entered had one incorrect digit which of course, made it our phone number. The manager was much better than his staff. He explained the problem and apologized and we were much relieved. Then he had to trace down the people who had bought and paid for the table.
If the first clowns had taken a deep breath and thought for one second that they might be wrong they may have prevented the situation from escalating. They really made us suspicious. We didn't know if it was a scam.
After two days it was a relief to have things solved.