After a review of our product range, we’re withdrawing the HSBC Select and Cover policy. The last day of cover will be 30 September 2024. Find out more.
Make a claim
For Mobile Phone, Gadget or Excess Protection claims
If you're making a claim on a Mobile Phone, Gadget or Excess Protection policy, the quickest way to do it is online.
For Worldwide Travel claims
If you don't need urgent medical attention, you can make a Worldwide travel claim online.
For all types of claims
You can make a claim by phone for all types of cover by calling:
Lines open 08:00 to 20:00 Monday to Friday and 09:00 to 17:00 Saturday and Sunday (excluding Christmas Day, Boxing Day and New Year's Day). Calls may be monitored or recorded.
Emergency contacts
Worldwide Travel
If an insured person is injured or falls ill while travelling, please contact the 24-hour Medical Emergency helpline.
Calls may be monitored or recorded.
Policy documents
We’re withdrawing the HSBC Select and Cover policy. The last day of cover will be 30 September 2024. Find out more.
Additional information
HSBC UK Bank Plc acts as an insurance intermediary for Select and Cover. Motor breakdown insurance is underwritten by RAC. Starter life insurance is underwritten by HSBC Life (UK) Limited. All other Select and Cover options are underwritten by Aviva Insurance Limited.
When you log on and enter your online banking credentials to apply, we’ll securely pass your personal information to Aviva, our third-party provider.
For more information on how we use your personal information, please read our Privacy Notice (PDF, 116KB).