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Subscribe to baytna now and embark on an upscale family experience with Ooredoo

Baytna

Experience excellence like never before with the all new premium VIP Family Plan by Ooredoo.

Give your family the VIP treatment with Baytna!

Baytna is our new unlimited family plan, which includes up to 5 members in one simple bundle. Our premium offer provides you and your loved ones VIP privileges, exclusive discounts and a wide range of lifestyle and entertainment upgrades.

  • Exclusive offers and premium partners

    Exclusive offers and privileges with our premium partners

  • Superior care through dedicate VIP call center

    Exceptional care through our dedicated VIP call centre at 110

  • Stay always connected with 5 unlimited mobile plans

    Unlimited connection for up to five members on one plan

  • Effortlessness & simplicity with on bill covering all family members

    Effortlessly simple with a single bill that covers your family

Your exclusive Baytna benefits…

Al Maha

Al Maha Services

Upgrade your travel experience with Baytna! Enjoy two Al Maha Services provided by Qatar Airways annually. Enjoy a seamless and luxurious journey every time with VIP care and assistance and a relaxing respite at one of the exclusive lounges.

For more details Exclusive Services
VIP Valet Services

VIP Valet Services

Drive in and step out in style with Baytna’s VIP Valet Pass! Get four passes every month that can be shared among family members and enjoy effortless parking at over 40 top locations in Doha.

Click here for more details. Check Locations

Departure Services

Departure Services

GOLD

Hostess welcomes customer in the departure hall with a personalized name board

Porter assistance with check-in luggage

Expedited check in and immigration process

Hostess escorts customer to the aircraft/aerobridge

Arrival Services

Arrival Services

GOLD

Customer approach the Al Maha Hostess at the Al Maha Lounge before immigration

Expedited immigration formalities

Porter assistance with checked Luggage

Escorts customer to the receiving party at the arrival hall

VIP Valet

VIP Valet

Wait Valet Locations

  • Katara Cultural Village

    • Bayt El Talleh
    • Cinema
    • Lafayette
    • Mosque
    • Sukar Pasha
    • Novikov
    • Cartier
    • Beach 2
  • Lusail Boulevard

    • Starbucks
    • Karaki and Maya Lounge
    • Usta Shatta
    • Basta Restaurant
  • Education City

    • Qatar National Library
    • Qatar Foundation Student Center
  • Al Wakra

    • Ezdan Mall Wakra
  • West Bay

    • Al Asmakh Tower West Bay
    • Crowne Plaza West Bay
    • Glen House
  • The Pearl Qatar

    • Abraj Bay 1
    • Abraj Bay 2
    • Abraj Bay 3
    • Abraj Bay 4
    • Viva Bahriya 7
  • Marina - Lusail

    • Al Jasra Residences
    • Al Baraha Marina
  • Al Maha Island, Lusail

    • Beef Bar
  • Salwa

    • Hilton Salwa Beach Resort
    • Retaj Salwa Resort & Spa
  • C-Ring Road

    • Al Jassim Real Estate & Asset Management C-Ring
  • Gate 1 - 8

    • Place Vendome Mall

Mr. Valet Locations

  • Lusail

    • Marina Twin Tower
    • Manarat Lusail
    • Century Marina Hotel - J22 Mall
  • Al-Rayyan

    • Mall of qatar
  • Corniche

    • Doha Port
    • Old Doha Port Box Park
  • Lusail Marina

    • Al Maha Island
  • West Bay

    • City Center
    • Wyndham Doha
  • AlSaad

    • AlMana Twin Tower
    • Barwa Al Sadd
  • C-Ring Road

    • Shoumoukh Tower
    • La Cigale Hotel
  • The Pearl Qatar

    • Novo Cinema
  • Al Markhiya

    • Tawar Mall
  • Msheireb

    • Quest
    • Doha Oasis

Al Nokhba

Upgrade to a world of exclusive rewards and privileges with Al Nokhba and Baytna!

Bytna

Exclusive Al Nokhba Benefits

VIP Customer Care

VIP Customer Care

Experience unmatched customer care with a dedicated VIP call centre and priority in Ooredoo retail queues.

Exclusive Events

Exclusive Events

Receive exclusive invites to popular events such as high-end car launches, sporting tournaments, etc.

Priority on Launch

Priority on Launch

Get priority on new device launches and unique, easy-to-remember numbers.

Premium Offers

Premium Offers

Upgrade your lifestyle with exclusive discounts and special offers from our premium partners, including Banana Island Resort, Le’to, Hakkasan and many others.

Double Rewards

Double Rewards

Double your delight with Ooredoo by earning twice the Nojoom points on your spending.

Discover Al Nokhba’s exclusive partners and discounts here.

Baytna Plan

Upgrade your family’s world with our exclusive Baytna plan benefits.

Always Stay Connected with 5 Unlimited Mobile Plans
Keep your family connected no matter where they are with Baytna’s up to five unlimited mobile plans.

Unlimited

Unlimited Data

(in Qatar, GCC and 22 countries)

Unlimited

Unlimited Calls & SMS

(in Qatar, GCC and 22 countries)

Entertainment

A World of Entertainment

All family members can benefit from five subscriptions to premium entertainment and lifestyle apps, including Shahid, TOD, OSN+, Starzplay, Anghami and premium offers from Urban Point. .

Entertainment

QR 20,000

Discount

Special Number Discount

Get a QR20,000 discount on new special numbers for all five members on your plan.

More details on plan allowance and Terms & Conditions

Upgrade to a world of exclusive benefits with Baytna!

How to become a Baytna member today:
Take the first step towards a lifestyle of luxury and exclusivity by applying to become a Baytna member now. Submit your request through the Ooredoo App and get ready to be welcomed by a VIP customer care representative—who will guide you through the entire process or visit one of our retail stores.

Accessing Your Exclusive Benefits
Once you are part of the Baytna family, unlocking your world of privileges is a breeze! Whether you prefer navigating through the Ooredoo App or speaking with our VIP support at 110, your rewards are just a tap or call away.

Subscribe Now
Terms And Conditions
  • Luxury with Al Maha – HIA Meet and Greet Service
    Upon activating your Baytna plan, you are entitled to two Al Maha Services every year for each Baytna account
  • Convenience with VIP Valet Parking
    Upon activating your Baytna plan, you are entitled to four VIP Valet Passes each month per Baytna account. Your available pass balance will refresh on the first day of each new month, ready for you to use and enjoy
  • Dedicated Baytna Call Centre
    Simply dial 110.
    Check out the rewards available via the Ooredoo App.
  • Baytna plan allowances are aligned to the billing cycle and are refreshed every time a new billing cycle starts.
  • Baytna plan allows you to connect up to 5 mobile lines.
  • Each connected line will have its own allowances.
  • There will be no carryover of any allowances within the packs. Once the bill is issued, any unused allowance from the selected packs will be forfeited.
  • If a customer needs more allowances, additional subscriptions are available at an additional cost. Customers can choose recurrent or one-time options. Recurrent options will be renewed every month, together with main plan allowances. One-time subscriptions will expire at the end of the billing cycle.
  • Baytna plan rental fee is aligned to the billing cycle. For each billing cycle, the customer will be charged a QR 4000 fee regardless of how many eligible lines are connected to the plan.
  • Plan allowance details:

    Baytna
    Calls & SMS Unlimited in Qatar + 27 countries
    Data - GB Unlimited in Qatar + 27 countries
    International Calls - Minutes 400
    Roaming Calls - Minutes 200
    Roaming Data - GB 100

Local calls, SMS, Data and Roaming services:

Calls and SMS:

  • Baytna Plan provides unlimited local calls and SMS messages.
  • Plan also provides unlimited calls and SMS messages while the customer is roaming in 27 selected countries: Saudi Arabia, Oman, Kuwait, United Arab Emirates, Bahrain, Turkey, United Kingdom, Germany, France, Spain, Switzerland, Italy, Egypt, United States of America, Australia, Austria, Bangladesh, Greece, Jordan, Malaysia, Netherlands, Norway, Pakistan, Philippines, Sri Lanka, Thailand, Tunisia.
  • Baytna plan has an additional roaming calling allowance, which is valid on Ooredoo Passport partner networks.
  • “NO PERMANENT ROAMING” clause – Baytna plan is for personal use only. Ooredoo will monitor the use of Baytna plan and may, as appropriate, restrict the long-term continuous usage of roaming. The specific terms of such a restriction will be explained at the time of its introduction.
  • Any calls and SMS messages in other destinations or outside any plan allowances will be restricted by default by Worry-Free Key, which protects the customer from unexpected charges.
  • Customers who want to enable local and roaming calls at standard rates should unsubscribe from Worry-Free Key. Standard roaming rates will apply.

Data:

  • Baytna gives 500 GB of local and roaming data in 27 selected countries at full speed. After consuming 100% of full-speed allowances, the speed will be reduced to 15Mbps, and the customer will enjoy 500 GB at this speed. After the consumption of the additional 500 GB, speed will be reduced to 128Kbps where customers can still have unlimited access to the internet at a slower speed.
  • Unlimited Roaming Data in 27 countries for Baytna plan is limited to the following countries – Saudi Arabia, Oman, Kuwait, United Arab Emirates, Bahrain, Turkey, United Kingdom, Germany, France, Spain, Switzerland, Italy, Egypt, United States of America, Australia, Austria, Bangladesh, Greece, Jordan, Malaysia, Netherlands, Norway, Pakistan, Philippines, Sri Lanka, Thailand, Tunisia.
  • Baytna plan has additional roaming data allowances, which are valid on Ooredoo Passport partner networks.
  • “NO PERMANENT ROAMING” clause – Baytna plan is for personal use only. Ooredoo will monitor the use of Baytna plan and may, as appropriate, restrict the long-term continuous usage of roaming. The specific terms of such a restriction will be explained at the time of its introduction.
  • Any data usage in other destinations or outside any plan allowances will be restricted by default using Worry-Free Key, which protects the customer from unexpected charges.
  • Customers who want to enable standard roaming data rates should unsubscribe from Worry-Free Key. Standard roaming rates will apply

WhatsApp:

  • The WhatsApp data benefit is automatically available with the Baytna plan.
  • Main data allowance will not be consumed when using WhatsApp services via local data service.
  • WhatsApp data consumption accessed with the use of a VPN will affect the identification of data traffic and will not be considered part of the WhatsApp benefit.
  • The benefit of this feature is restricted to local use only.
  • Therefore, using WhatsApp while roaming will consume available roaming data allowance or be charged as out of bundle.
  • The WhatsApp data-included benefit is intended for personal use only and cannot be used for commercial activities nor for mass broadcasting purposes. Customers whose usage is deemed excessive will be warned in advance and, if excessive usage continues, may be subject to service termination.

International calls and SMS:

  • International minutes included in the Baytna plan are valid for 118 countries*.
  • Customers can change multi-destination minutes into minutes valid to one selected destination from the available options. Minutes can be changed on the Ooredoo app, with Customer Support via WhatsApp, with Customer Support by calling 111 or at any Ooredoo Store.
  • Requests to change international minutes from one destination to another will be applied at the start of the next billing cycle.
  • Any calls and SMS messages to other destinations or outside any plan allowances will be restricted by default by Worry-Free Key, which protects customers from unexpected charges.
  • Customers who wish to enable calls at standard rates should unsubscribe from Worry-Free Key.

Entertainment and Lifestyle Benefits:

  • Each Baytna plan subscription allows customers to use TWO (2) complimentary instances of Al-Maha Meet-and-Assist within a period of each 12 calendar months.
  • The number of complimentary Al-Maha services does not depend on the number of lines connected to Baytna service.
  • Each Baytna plan subscription allows customers to use FOUR (4) complimentary Valet Parking instances within each calendar month.
  • The number of complimentary Valet Parking services does not depend on the number of lines connected to Baytna service.
  • Each line connected to Baytna plan is eligible for an Urban Point subscription at no additional cost.
  • Subscription to the Urban Point service can only be redeemed on Ooredoo App.
  • Each line connected to Baytna plan is also eligible for Five (5) additional entertainment benefits to choose from available options.
  • Available benefits are displayed and accessible in the Ooredoo app.
  • Subscriptions to an entertainment and lifestyle benefit can only be redeemed using the Ooredoo app.
  • Customers can change a redeemed benefit to another one. Customers should request to stop the current benefit before the end of the billing cycle. A new benefit for redemption will be available from the start of the new billing cycle.
  • Ooredoo can change the list of available benefits without any further notice. Ooredoo can terminate an already-redeemed benefit after 30 days’ notice.

Easy to Remember (ETR) number discount:

  • New customers who sign up to the Baytna plan are eligible for a discounted or free special number.
  • Discount value available for Baytna plan is QR20,000
  • A discount is provided on the condition that the customer uses the new line for at least 12 months from the first day of the subscription on an equivalent or higher value tariff plan.
  • Customers with ETR discounts are obliged to pay the prorated value (based on months remaining) of an ETR discount if they terminate the line or downgrade their tariff plan to a lower-value plan before completing the fixed 12-month period. The balance of the ETR number discount owed will be added to their next bill.

Worry-Free Key and out-of-bundle usage:

  • All new subscriptions to Baytna plan automatically receive enabled Worry-Free Key. This allows customers to limit out-of-bundle usage and avoid additional charges on bills.
  • Worry-Free Key is a feature that will help customers to control bills and limit usage to the allowances available in their packs. Out-of-bundle usage (local call and SMS messages, international calls/SMS or roaming calls/SMS and data) at standard rate will be blocked.
  • Customers subscribed to Worry-Free Key who consume all their allowances will not be able to make additional calls or send SMS messages. However, they can subscribe to an add-on or upgrade their plans using the Ooredoo App to increase their allowances.
  • Customers can deactivate the Key on the Ooredoo App, by contacting the call centre or by visiting an Ooredoo shop. This will enable customers to make calls, send SMS messages and use other services at standard rates.
  • With Baytna customer (primary owner) will be able to add a second QID to one of the lines (end users) under Baytna for compliance with government regulations to access Metrash services. Terms and conditions listed below:
    • Definitions
      • "Owner" refers to the primary service holder of the mobile services provided by Ooredoo.
      • "End User" refers to the individual granted permission by the Owner to use service and provide their QID details as secondary information to be shared with MOI to allow access with permitted service to government’s Metrash services.
    • Purpose
      • The purpose of this service is to allow End Users to provide their QID details as secondary information, with the consent of the Owner, for compliance with government regulations to access Metrash services.
    • Consent and Authorization
      • By signing this agreement, the Owner grants permission for the specified End User to enter their QID details as secondary identification for the mobile services provided by Ooredoo.
    • Owner and End User Responsibilities
      • The Owner acknowledges that they are solely responsible for obtaining the necessary consent from the End User and ensuring that they have the legal authority to provide their QID details.
      • The Owner acknowledges that they will inform the End User about the purpose of providing their QID details and how this information will be used by Ooredoo.
      • The End User understands and acknowledges that any personal data relating to their use of the mobile services will be deemed to be personal data of the Owner and not the End User, and confirms that they do not object to the disclosure of such personal data to the Owner.
      • The Owner and End User are responsible for providing accurate and up-to-date QID details. Any inaccuracies or discrepancies in the provided information are the sole responsibility of the Owner and/or End User.
      • The Owner and End User agree that the features enabled by the provision of secondary QID details will be used solely for legitimate and authorized purposes. They shall not engage in any unlawful, fraudulent, or unauthorized activities using this information.
      • The Owner and End User further agree not to use the gained features for any activities that may infringe upon the rights, privacy, or security of any individual or entity, or in violation of any applicable laws or regulations.
      • The Owner and End User understand and agree to Ooredoo’s Privacy Policy, which outlines how personal information is collected, used, and disclosed.
    • Ooredoo Responsibilities
      • Ooredoo agrees to handle all QID details in accordance with applicable data protection and privacy laws.
      • Ooredoo will share the provided QID details with relevant government authorities in compliance with local laws and regulations to provide access for End User to Metrash services.
    • Limitation of Liability
      • Unless otherwise required under applicable law or regulation, Ooredoo have no responsibility to pay you compensation for any direct, indirect, or consequential losses, regardless of whether such loss could have been foreseen, or any other loss that is not due to Ooredoo’s gross negligence, in relation to any misuse or unauthorized disclosure of QID details provided by the Owner or End User.
      • The Owner and End User assume full responsibility for the accuracy, authenticity, and security of the provided QID details. Any consequences arising from the misuse or unauthorized disclosure of these details shall be the sole responsibility of the Owner and/or End User.
    • Termination
      • The Owner may terminate this service at any time by providing written notice to Ooredoo. Upon termination, any stored QID details of the End User will be deleted in accordance with applicable privacy laws.
      • The End User may request the removal of secondary QID details from system at any time by providing written notice to Ooredoo. Upon receiving such notice Ooredoo will delete QID details with applicable privacy laws.
      • Ooredoo reserves the right to terminate and delete the secondary QID immediately and without notice if it becomes aware of any misuse, unauthorized disclosure, or unlawful activities associated with the provided details by Owner or End User.
    • SIM Card Replacement Procedure for Services with Secondary QID
      • In the event that a new SIM card is required for a service that has secondary QID details enrolled, both the Owner and the End User are required to visit a retail store of Ooredoo together for the SIM replacement process.
      • The Owner, however, reserves the right to request a new SIM card without the presence of the End User. In such cases, the secondary QID details associated with the service will be deleted. The new SIM card will be activated only after 48 hours from the time the government is notified about the removal of secondary QID details
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